Globales Mimosa

“Family stay”

Just returned from an 8 night stay here with my fiancé and our two year old. I was apprehensive about staying here as I read quite a few negative reviews before I arrived but overall this is a good place to stay. We paid 15 euros for early check in as we wanted to unpack and get our toddler sorte… more

Just returned from an 8 night stay here with my fiancé and our two year old. I was apprehensive about staying here as I read quite a few negative reviews before I arrived but overall this is a good place to stay. We paid 15 euros for early check in as we wanted to unpack and get our toddler sorted out which we didn’t think was too pricey and made sense to just get into our room. I had seen negative comments about the all inclusive food which I think is quite unfair. For an all inclusive hotel, I would say the food is above average. Something for everyone and actually nice. They switch it up daily and have different themes - tapas, Mexican etc Cannot fault the cleanliness of the hotel, rooms were cleaned daily and housekeepers were always friendly towards us and our son. Plenty of sun loungers around the pool and no need to get there early to reserve beds. The pool is big enough for there to be several people in there without feeling like you’re on top of eachother. Location is good, 5 minute walk to the beach and shops. Bit annoying walking up a slight hill in the heat with a pram but we managed. The only downside to this hotel which did infuriate us on several occasions was the lifts. Firstly, they are TINY. Trying to get in with two adults and a pram was bad enough but with suitcases on top of that was pretty impossible. Our room was on the third floor and on several occasions we were waiting up to 10 + minutes just to be able to fit the three of us and the pram into a lift to be able to go to the dinner room or leave the hotel. The amount of times the lift would appear but we were unable to fit in as there was already a person or two in there. I’d read several other reviews on this prior and not thought much of it but when you’re standing in 38 degree heat with a screaming toddler waiting for their breakfast who can’t understand why we’re not getting into the lift for 10/15 mins this is a bigger deal than I’d expected. Overall, se had a nice stay and I would recommend this hotel to couples and maybe families who have kids who are able to walk up and down the stairs.

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“Disappointing”

3/5 stars Our stay at Globales Mimosa was okay overall, but there were too many frustrating details for it to feel like good value. The food was very basic and repetitive, and the drink selection was poor, particularly the pre made cocktails. The drink token system also felt unnecessarily inconve… more

3/5 stars Our stay at Globales Mimosa was okay overall, but there were too many frustrating details for it to feel like good value. The food was very basic and repetitive, and the drink selection was poor, particularly the pre made cocktails. The drink token system also felt unnecessarily inconvenient and frankly idiotic for an all-inclusive hotel. Some staff members were friendly, but others were noticeably rude. We also had repeated issues with our key cards dying and needing to be resynchronised by staff which became tiring when the response was often unfriendly. The biggest concern was black mould on the outside of the air-conditioning unit. Maintenance brushed it off onto the floor and said it was good enough, despite the room still being warm. That did not feel properly dealt with. There were also lots of extra charges for things you would normally expect to be included. Paying €23 to rent an iron and ironing board was shocking, and even basics such as a kettle in the room came at an extra cost. Overall, it felt like guests were treated as another number rather than valued customers. It was not a terrible stay, but there are definitely areas that need drastic improvements.

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“Globales Mimosa”

Hotel was relatively clean, although we requested cleaning the day before leaving and the room wasn’t clean. The hotel runs on minimum staff I.e. always having to wait to get served for a drink. You are given to plastic coins to get a drink x2 per person, meaning if there are more than 2 of you, yo… more

Hotel was relatively clean, although we requested cleaning the day before leaving and the room wasn’t clean. The hotel runs on minimum staff I.e. always having to wait to get served for a drink. You are given to plastic coins to get a drink x2 per person, meaning if there are more than 2 of you, you can’t get drinks for others, even if they are soft drinks. You also have to take your glasses back to get your coins back, therefore nobody is cleaning the tables. I drank the vodka on the first evening and had the strangest of dreams which I have had before from cheap nasty vodka. I ended up having to purchase my own bottle of vodka from a supermarket. My friends had to purchase bottles of their drink too as what’s on offer is very limited. The food was very basic and on certain theme days it was hard to put together a meal and I’m not even a fussy eater. The rooms were nice and so is the pool area, although there wasn’t space between sun loungers, so best to try to get the end ones. The pool isn’t open before 10am, so if you like an early swim it won’t happen. Palma Nova is a really nice place but I can’t say I would recommend the Globales brand. This has been my 5th visit to Palma Nova.

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