Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. Guests can buy so… more
Location: This comfortable hotel lies directly beside the sea and enjoys fantastic views out over Palma Nova Beach. The resort centre with its many shops, entertainment venues, restaurants and bars lies a few minutes walk away (approximately 100 m). Links to the public transport network may be reached in just a few minutes on foot (50 m) and the island capital of Palma lies 16 km away whilst it is about 24 km to Mallorca's international airport.
Meals: Various dining options are available, including a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. A delicious breakfast provides energy for the rest of the day. Vegetarian dishes and vegan food can be prepared on request.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Reception
- Reception
- Parking
- Nearby parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Conference centre
- Fan
- Sun terrace
- Bars
- Bar
- Snack bar
- Swimming pools
- Outdoor pool
- Gym and SPA
- Spa
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 170 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its spacious and comfortable rooms
Showing 5 featured reviews out of 170 TripAdvisor reviews
J
Julesforever
wales
26/04/2026
“Lovely stay and great customer service”
Beautiful rooms and staff customer service second to none. A special mention for Marina at reception, manuel, and the two lovely gents at the pool bar : Alberto and Giulio. Thanks for a great stay!
T
Travellersenroute
Newcastle upon Tyne, United Kingdom
26/04/2026
“Quick visit for refreshments”
What a beautiful place! A wonderful vibe to this place, decor is out of this world. We had a couple of cold drinks when passing on our daily walk. Service A1. View fantastic too
B
beckycE9562TE
Evesham, United Kingdom
25/04/2026
“The best place in Palma Nova”
We have just stayed at the Zel go the second time this year we would not stay anywhere else. The front of house staff are exceptional and work hard to ensure your stay is perfect nothing is too much trouble. The housekeeping is thorough and rooms cleaned with fresh towels daily, all restaurant sta… more
A
Aarushi B
24/04/2026
“Amazing Stay at Zel Mallorca!!”
We had the most amazing trip to Zel!! This hotel truly exceeded our expectations in every way. From the moment we arrived, we were welcomed with such warmth and attentiveness that it immediately set the tone for the rest of our stay. The property itself is absolutely beautiful, with stunning views … more
L
libbie F
18/04/2026
“Love!!”
Had the most amazing stay at Zel Hotel Mallorca honestly couldn’t fault it! The whole vibe of the hotel is just perfect, really stylish but still relaxed and welcoming. The rooms were beautiful, super clean, and really comfortable. The location is ideal as well, with everything you need nearby and… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 5 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 8
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