Description
Facilities: The hotel was modernised in 2023. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and 2 lifts. Everyday nece… more
Location: This comfortable hotel lies directly beside the sea and enjoys fantastic views out over Palma Nova Beach. The resort centre with its many shops, entertainment venues, restaurants and bars lies a few minutes walk away (approximately 100 m). Links to the public transport network may be reached in just a few minutes on foot (50 m) and the island capital of Palma lies 16 km away whilst it is about 24 km to Mallorca's international airport.
Meals: Various dining options are available, including a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. A delicious breakfast provides energy for the rest of the day. Vegetarian dishes and vegan food can be prepared on request.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Reception
- Reception
- Parking
- Nearby parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Conference centre
- Fan
- Sun terrace
- Bars
- Bar
- Snack bar
- Swimming pools
- Outdoor pool
- Gym and SPA
- Spa
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 175 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 175 TripAdvisor reviews
A
Aleksej D
Leverkusen, Germany
29/05/2026
“Zel Mallorca — an atmosphere that stays with you”
Zel by Meliá Mallorca | May 2026 | Visit without overnight stay I wasn’t a guest in the traditional sense — I visited with my girlfriend for an afternoon, spoke with the team, walked through the property and took photos. Worth mentioning upfront, but it doesn’t change what I saw. The terrace is t… more
E
Emma T
Manchester, United Kingdom
25/05/2026
“An absolutely perfect 5-day stay – the staff make this hotel a true gem!”
We have just spent the last five days staying at the Zel Hotel in Palmanova, Mallorca, and the stay was absolutely perfect. It is a stunning hotel, but it is the staff that made our trip so memorable. From the moment we checked in, my mother and I were so well looked after! Firstly, I want to than… more
J
Jo B
17/05/2026
“Marta experience coordinator”
I haven’t actually stayed at this hotel, but I have booked it for my daughters 21st with a friend and we have been in contact with the experience coordinator Marta, she has been absolutely brilliant organising a cake, fizz, balloons and even printing off photographs to hang up in the room, so that … more
P
parhampix
Thornhill, Canada
14/05/2026
“10 out of 5 stars if I could.”
So far, this has been the best hotel experience I’ve ever had anywhere in the world. Everything about Zel Mallorca felt special — from the beautiful design and perfect amenities to the warm atmosphere the team creates. A special thank you to Sol, who made our check-in experience absolutely perfect… more
K
KatePattinson1
03/05/2026
“Fabulous”
Absolutely stunning hotel! Excellent service. Food was delightful. A short ride from the airport. Location fabulous too and literally a step across onto a beautiful beach with very attentive waiters from the local cafe. Could not fault our stay for relaxation. Would definitely go again. We had a la… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 5 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 8
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