Description
Facilities: The apartment hotel was modernised in 2025. Guests have a choice of 121 apartments and 12 studios located in a 4-storey main building and a 4-storey auxiliary building. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Services such as a baggage storage service and a safe ensure a… more
Location: This apartment complex is situated in the tourist area of the resort of Alcudia just 150 m from the fine sand beach. The lively resort centre and its diversity of boutiques, nightclubs, bars and restaurants are 2 km from the complex. Thanks to the bus stop nearby, the hotel offers very good transport connections. Transfer to Mallorca's airport takes 1h (60 km).
Meals: Guests can dine at the restaurant (non-smoking, a buffet, air conditioning and high chairs). Gluten-free meals, vegetarian dishes, lactose-free food and vegan food can be prepared on request. For a fee, there are also non-alcoholic beverages and alcoholic beverages.
- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Parking
- Nearby parking
- Wi-Fi
- Complimentary Wi-Fi
- Children
- Children´s entertainment
- Kids' pool
- Bars
- Coffee shop
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- Swimming pools
- Outdoor pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Activities
- Bike rental
- Table tennis
- Tennis court
- Accessibility
- Ground floor reception
- Lift on the ground floor
- Restaurant on the ground floor
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 1149 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Platja de Muro
Showing 5 featured reviews out of 1149 TripAdvisor reviews
T
Trevor L
08/07/2026
“Except stay”
We stayed here for 5 nights at the end of June into start of July as a family of 4, kids aged 8 and 10. Premium apartment - everything you could possibly need. Modern and clean. Excellent air con (not noisy). Best shower we’ve ever had abroad. Clean towels every day and room was cleaned every da… more
H
hayl11
Essex, United Kingdom
04/07/2026
“best hotel i’ve ever been to”
just got back from this beautiful hotel. i cannot fault it at all. extremely clean, staff are wonderful. especially Mari, on reception. no fighting for sunbeds , unlimited brunch till 1.30 everyday. it’s a 5 minute walk to the beach. which , i must add , is absolutely beautiful. i definitely plan… more
B
boogiebumlovesit1958
Chichester, United Kingdom
31/05/2026
“Don and Jose Lago Park holiday”
Absolutely brilliant hotel lovely room well kept fantastic staff right from reception to bar staff to room staff Food good plenty of choice for all tastes and again excellent staff Would we come again you try n stop us !!!!
S
savamark48
11/05/2026
“Lovely Hotel, Great location.”
Lovely hotel room kept very clean, staff very helpful and friendly . Food was nice..
M
meganhI2731LZ
Torquay, United Kingdom
10/04/2026
“Fantastic family holiday – would definitely return!”
We’re currently on day 5 of 7 of our stay at HSM Lago Park and honestly, we’ve had such a lovely time. We’ve been really lucky with the weather, which always helps, but the hotel itself has been brilliant. The hotel has been done up beautifully, it feels fresh and well looked after. The rooms are q… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 49 reviews
Service: 8
Cleanliness: 7
Room: 8
Facilities: 7
Location: 8
Breakfast: 8
Lunch/Dinner: 7
Quality/Price: 8
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