Description
Facilities: The apartment hotel was modernised in 2025. Guests have a choice of 121 apartments and 12 studios located in a 4-storey main building and a 4-storey auxiliary building. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Services such as a baggage storage service and a safe ensure a… more
Location: This apartment complex is situated in the tourist area of the resort of Alcudia just 150 m from the fine sand beach. The lively resort centre and its diversity of boutiques, nightclubs, bars and restaurants are 2 km from the complex. Thanks to the bus stop nearby, the hotel offers very good transport connections. Transfer to Mallorca's airport takes 1h (60 km).
Meals: Guests can dine at the restaurant (non-smoking, a buffet, air conditioning and high chairs). Gluten-free meals, vegetarian dishes, lactose-free food and vegan food can be prepared on request. For a fee, there are also non-alcoholic beverages and alcoholic beverages.
- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Parking
- Nearby parking
- Wi-Fi
- Complimentary Wi-Fi
- Children
- Children´s entertainment
- Kids' pool
- Bars
- Coffee shop
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- Swimming pools
- Outdoor pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Activities
- Bike rental
- Table tennis
- Tennis court
- Accessibility
- Ground floor reception
- Lift on the ground floor
- Restaurant on the ground floor
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 1140 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa de Muro
Showing 5 featured reviews out of 1140 TripAdvisor reviews
M
meganhI2731LZ
Torquay, United Kingdom
10/04/2026
“Fantastic family holiday – would definitely return!”
We’re currently on day 5 of 7 of our stay at HSM Lago Park and honestly, we’ve had such a lovely time. We’ve been really lucky with the weather, which always helps, but the hotel itself has been brilliant. The hotel has been done up beautifully, it feels fresh and well looked after. The rooms are q… more
T
Tomáš C
29/09/2025
“Comfortable and friendly staying, much recommended”
From the begining se were positively surprised about profesionality and friendliness od the hotel staff. At the reception you can buy all kind od trips and ask about anything and you get all recommendation and infomations. Hotel is situated approx. 300m from gorgeous beach, where you dont need to r… more
A
alison_ketchen
Bathgate
21/09/2025
“Fantastic hotel! So clean!!!!”
Absolutely brilliant hotel! Great location with lots around, many bars and restaurants and Spar shops if you forget anything! We stayed as a family of three with our friends who were a family of four. The rooms are exceptional. Two rooms with all the facilities you would need. Very cool decor too. … more
L
Lewis S
13/09/2025
“Great hotel”
A good selection of food, and lots of drinks. The drinks are perfect sizes and very tasty. The food portions are enough to share and big portions. The Staff are freindly and welcoming. Jazmin stood out and made sure we were taken care of. The facilites were great and modern. Over all such a great p… more
J
Johny O
12/09/2025
“Reasonable hotel”
HSM Lago Park is a great hotel for a reasonable price. We didn’t pay much, so we didn’t expect miracles, but overall we were happy. The reception is beautiful, the rooms are nice with air conditioning, and the food is good. The staff are friendly. The only downsides are that the entertainment for … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 49 reviews
Service: 8
Cleanliness: 7
Room: 8
Facilities: 7
Location: 8
Breakfast: 8
Lunch/Dinner: 7
Quality/Price: 8
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