Iberostar Selection Albufera Playa

“Beautiful Hotel and Grounds”

So many great things to say about this property! The grounds are beautiful. All staff, from the front desk staff, to the serving staff, entertainment crew, and housekeeping staff were all so friendly and helpful. The food at the buffet restaurants and a la carte restaurants was very good....we esp… more

So many great things to say about this property! The grounds are beautiful. All staff, from the front desk staff, to the serving staff, entertainment crew, and housekeeping staff were all so friendly and helpful. The food at the buffet restaurants and a la carte restaurants was very good....we especially enjoyed the a la carte restaurants! The bartenders made great cocktails and would go out of there way to research a cocktail if it was one they were not familiar with. The rooms were very clean. I thought the rooms were on the small side, but other reviews have said differently. The pools were all very nice. We especially enjoyed the rooftop pool and the beautiful view. My only con......the Albufera Playa side of the property was described to us as being the "adult" side, with the Albufera Park side being geared toward children, as it has the water park. This was absolutely not the case. Both sides of the hotel had more children than Disneyland. We were not traveling with children and were disappointed to find that there was no "adult only" pool. Children should absolutely enjoy the pools , but having an area designated to adults without children would have been a huge plus. Overall, we had an amazing stay and made a ton of great memories. I would definitely recommend this property.

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“Great Hotel . Horrible Beach”

A great hotel and we travelled with young children but this is the better of the two hotels that share the same base . The other is full on and very busy . The drinks and the food are excellent. The hotel is well equipped and rooms and communal spaces are fab . The staff are amazing and I loved th… more

A great hotel and we travelled with young children but this is the better of the two hotels that share the same base . The other is full on and very busy . The drinks and the food are excellent. The hotel is well equipped and rooms and communal spaces are fab . The staff are amazing and I loved their welcoming manner . The beach is the major detractor and is unusable . The seaweed and debris washing up make it impossible to use . I love the sea and all that it holds but this is impossible . You are coated in seaweed as soon as you get in. The sand is covered in it . The hotel makes huge efforts to clear it but to no avail . If you like pool and beach and a good hotel this is not for you . There is no resort to wander in but If you’re happy with hotel and pool only then this is fab .

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“It was OK”

The location was ok. It was 10 minutes from the port and 20 mins from the old town. If you are just happy mostly staying in the hotel it's ok but not much else around with out the car. The staff where ok. They were busy. Service was inconsistent, when at the buffet, sometimes got offered a drink,… more

The location was ok. It was 10 minutes from the port and 20 mins from the old town. If you are just happy mostly staying in the hotel it's ok but not much else around with out the car. The staff where ok. They were busy. Service was inconsistent, when at the buffet, sometimes got offered a drink, other times didn't. There was often a language barrier as not many spoke English. This was sometimes challenging as when we had issues, we weren't understood. The food was good but got pretty boring after 5 days. Dissapoting that you can only visit the speciality restaurants once per trip. Again something that wasn't told until we got there. I personally found the drinks disappointing. Not a big drinker anyway but found all the wines had a funny taste. Glasses in the buffet, always dirty, I complained twice but nothing changed. Buffet always very busy, often a big queue to get in. If we didn't have star prestige, not sure I could have coped. Don't rely on using the beach. It wasn't really usable when we were there due to all the seagrass/seaweed. It looked nothing like the photos unfortunately. The photos also appear to have beach sun loungers but this don't belong to the hotel so would be an additional cost. I found this disappointing as the other hotel I was looking at didn't have a sandy beach so we went with this one, however after visiting this hotel I wish I booked the other one as that was adults only and this was was overrun with kids. As we wanted a relaxing couples hotel, the amount of young children just meant constant noise, our room was also situated above the buffet so we had a constant noise and screaming coming from there. I wouldn't describe it as a relaxing hotel. We were unlucky with the weather also, we visited the old town, we managed a snorkeling trip one of days with active alcudia. I rang up the hotel before and was told the bikes, tennis and padel was all included which sounded great (again, another reason for booking) it was dissapoting to be told this wasn't the case when we arrived and I found the charges quite high considering the overall cost of the hotel. I only used the pool once as the star prestige area was freezing and the other pool was constantly busy so I had a quick dip when most people where at dinner. I found the guests also quite rude, it wasn't really a friendly bunch. Gardens are beautiful! Like the fact in star prestige we got a little beach bag and towels!

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