Description
Facilities: Guests are warmly welcomed at the reception desk in the lobby. 184 non-smoking rooms are available. The resort features a baggage storage service. Wireless internet access is provided in public areas. The complex offers various facilities for guests with disabilities. Guests arriving by car can park their vehicles in the car park.
Meals: The dining area includes a lobby bar. Catering is provided by an air-conditioned, non-smoking buffet restaurant. Catering options include bed and breakfast and half board. A generous breakfast buffet is served daily. The show cooking is a particularly special attraction. The resort offers a selection of alcoholic and non-alcoholic beverages.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Entertainment
- Entertainment for adults
- Live music
- Pool table
- Parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Coffee machine
- Fax/photocopier
- Garden
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Luggage storage
- Meeting room
- Public bathroom
- Room service
- Safe
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Children
- Childcare
- Children´s entertainment
- Cot
- Kids' pool
- Kid´s club
- Bars
- Bar
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Golf course
- Padel tennis
- Table tennis
- Tennis court
- Accessibility
- Bathroom door greater than 80cm
- Bathroom with shower
- Facilities for people with disabilities
- Free basin depth greater than 60cm
- Ground floor reception
- It has support bars in the bathroom
- Toilet access with bars
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 62 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Platja de Muro
Showing 5 featured reviews out of 62 TripAdvisor reviews
L
Lawrence O
19/06/2026
“Lovely time at this hotel”
Lovely hotel and location. Beach was amazing, Sun beds very comfortable. Staff round the pool we great and the food was wonderful. Drinks very reasonable in cost. If we go to Mallorca again we will book this hotel.
S
Sally D
18/06/2026
“Amazing”
What a wonderful hotel. We were lucky enough to be upgraded to a sea view suite and what an amazing room it was. The hotel is immaculate and everything is thought of. The staff are very friendly, helpful and can’t do enough for you. The location is good in a quieter area and right on the beach. Wou… more
D
DaveManchester_UK
Manchester, United Kingdom
17/06/2026
“Lovely beachfront hotel with great staff on Majorca’s nicest beach”
Hotel significantly upgraded post Hyatt acquisition with lovely rooms and bathrooms, and typical Hyatt super comfortable beds. Lovely pool area with lots of loungers available and easy access to a pristine beach and turquoise ocean, shallow enough for children to play in safely.. Real consideration… more
G
GrandTour11780540892
16/06/2026
“Amazing hotel on the water!”
Sarena de Muro is a beautiful hotel and the service is excellent! The front desk helps with everything (and ordered us cabs everywhere we went as well as to the ferry port). They were helpful and kind and the hotel itself is immaculate. The food is quite pricey, but as expected at a 5 star hotel. B… more
K
Kimberly F
16/06/2026
“Very happy”
Just got back from a beautiful, relaxing holiday in Mallorca. I was very impressed with the hotel cleanliness, the food was excellent, and the staff were so friendly. The beach was amazing too. Altogether, a fantastic stay and I’d highly recommend it.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 4 reviews
Service: 9
Cleanliness: 8
Room: 9
Facilities: 8
Location: 9
Breakfast: 6
Lunch/Dinner: 10
Quality/Price: 8
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