Description
Facilities: Guests are warmly welcomed at the reception desk in the lobby. 184 non-smoking rooms are available. The resort provides a baggage storage service and a projector. Wireless internet access is provided in public areas. The complex offers various facilities for guests with disabilities. Guests arriving by car can park their vehicles in the car park.
Meals: The dining area includes a lobby bar. Catering is provided by an air-conditioned, non-smoking buffet restaurant. Catering options include bed and breakfast and half board. A generous breakfast buffet is served daily. The show cooking is a particularly special attraction. The resort offers a selection of alcoholic and non-alcoholic beverages.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Entertainment
- Entertainment for adults
- Live music
- Pool table
- Parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Coffee machine
- Fax/photocopier
- Garden
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Luggage storage
- Meeting room
- Public bathroom
- Room service
- Safe
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Children
- Childcare
- Children´s entertainment
- Cot
- Kids' pool
- Kid´s club
- Bars
- Bar
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Golf course
- Padel tennis
- Table tennis
- Tennis court
- Accessibility
- Bathroom door greater than 80cm
- Bathroom with shower
- Facilities for people with disabilities
- Free basin depth greater than 60cm
- Ground floor reception
- It has support bars in the bathroom
- Toilet access with bars
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 74 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Platja de Muro
Showing 4 featured reviews out of 74 TripAdvisor reviews
7
749ianaa
London, United Kingdom
10/07/2026
“Right now here and love it”
This is our very first day at Sarena de Muro Resort Mallorca, but I already felt I wanted to leave a review because I was genuinely pleasantly surprised. This has been a busy summer for us. Before coming here we spent time in London, stayed at a five-star beachfront hotel in Monaco, visited Milan,… more
M
Monika V
09/07/2026
“Excellent location, professional staff”
excellent location, even the hotel is big, you don't feel overcrowded or surrounded by throngs of guests - well organized and designed newly refurbished hotel very professional staff, well experienced and helpfull (loyal, majority worked long time at the hotel - we have almost 20 year experience) … more
R
Rich1705
Rugby, United Kingdom
05/07/2026
“Not quite 5 star but pretty good!”
Not quite a 5 star, but still worth staying at. So let’s get the niggles out of the way…no reception drink on arrival, inconsistent housekeeping, a shower that was impossible to set at a reasonable temperature and minimal pool maintenance. I guess that could just be me being fussy! But, the goo… more
N
Navigate64514445044
United Kingdom
07/07/2026
“Not representative of a 5 star hotel”
The service and amenities are not that of a 5 star hotel. Upon arrival no one helped with our suitcases despite travelling with a baby. The check in process took in excess of half an hour. Communication was poor and we were eventually told by another colleague at reception that it was the staff me… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 4 reviews
Service: 9
Cleanliness: 8
Room: 9
Facilities: 8
Location: 9
Breakfast: 6
Lunch/Dinner: 10
Quality/Price: 8
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