Protur Sa Coma Playa Hotel & Spa

“Lovely family friendly hotel.”

We booked a 10 night stay all inclusive at the Protur Sa Coma Playa. It was a very nice hotel. Check in was good, informative and friendly. We booked a suite. It was a good size for 4 of us, nice and clean and modern. Had a few issues with our mini bar being restocked for some reason - we had to … more

We booked a 10 night stay all inclusive at the Protur Sa Coma Playa. It was a very nice hotel. Check in was good, informative and friendly. We booked a suite. It was a good size for 4 of us, nice and clean and modern. Had a few issues with our mini bar being restocked for some reason - we had to speak to reception four times about this. On the last time I was told there is only one lady who restocks the whole hotel and “sometimes she runs out of time”. This was a bit disappointing. There was lots of young children at the hotel. The hotel would be really good for young children, there wasn’t enough going on for our 9 and 12 year old really though. We were able to use the other Protur hotel’s facilities, such as mini golf, tennis, bike hire which is really good. The hotel is a good location though, so nice to walk to the beach (10 minute walk). There was only 1 pool we could use - as we had children, which did get quite busy but still nice. The hotel over all was really nice and clean and well kept. I unfortunately did get very ill (D&V) so had to stay in the room for 48 hours, i think it might have been something I ate as no one else in my family was ill so possibly not catching. The evening entertainment was ok, it was all a bit too tame for us but we had cards and games we could play together which was fine. The boys enjoyed the pool table (€1 a game). The food is really nice, good selection and well prepared. Juan Carlos at the restaurant was so lovely, welcoming and friendly. The drinks are waiter service in the restaurant. We ate at the buffet every day apart from one night which We booked at the Tex Mex Grill which was at the Protur Safari Hotel next door. It was still a buffet but nice food. It was a shame we could only book 1 night at the other restaurants as for 10 nights I would have appreciated being able to make 2 bookings for variety. We booked a taxi from the airport which was an hour, so quite a long drive, but worth it when you get there. Overall it was a nice hotel and I would recommend it for a short stay and with young children.

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“Well run, clean and a hotel we’d come back to.”

Just returned from a week at this hotel. First impression of reception was that it seemed plush, cool temperature, very clean and well staffed. Check-in went very smoothly and we were allocated our room straight away as it was ready. I’d asked in advance to be allocated a pool view, and we were luc… more

Just returned from a week at this hotel. First impression of reception was that it seemed plush, cool temperature, very clean and well staffed. Check-in went very smoothly and we were allocated our room straight away as it was ready. I’d asked in advance to be allocated a pool view, and we were lucky enough they could accommodate. We were in 058 which overlooked the Adult only pool, perfect for us as a couple. Room was clean, modern and well appointed with contents of mini-bar included on the AI package. Gym is small but again, well appointed. Free-weights, 2 x spin bikes, 2 x treadmills, 1 x cross trainer and cable cross set up. We used it daily and there were never too many in there. The only thing I would suggest to the hotel is that they stipulate no children should be in the gym at any time, as one couple brought a toddler in there whilst they did a workout a couple of times. This is less than ideal but no signage to say this isn’t allowed, which I feel there should be. Didn’t use indoor pool but plenty of people were and it looked clean. Adult pool bar open from 10:00-18:00 and always plenty of sun beds available. Main pool only visited in passing but again, looked like plenty of sun beds available. Restaurant did offer good choice, not always very hot, but warm enough for our liking. You get the option of one other themed restaurant during your stay - we chose to visit the Goa, Indian restaurant. The food was lovely but the menu was very limited and is set menu rather than buffet style. There were also only 2 staff there during our visit, which didn’t seem enough despite the limited seating numbers per dinning session. Staff working in bars and restaurants work extremely hard and very long hours. I appreciate it’s all inclusive, but the amount of waste some people left and the mess they made around tables, was quite appalling. All was cleaned away quickly by staff, but I’m sure they must feel some guests are like animals! Manners really do cost nothing. Pool initially felt chilly, but it’s freshwater, very clean and it is very early in the season, so I imagine they warm up quickly as season goes on. As temperatures rise during our week, the cool water was very welcomed for us. Towels are charged a €10 refundable deposit. You do pay for the use of the safe in your room, which you don’t have to at most hotels, but didn’t bother us. Local area of Sa Coma is quiet, but a handful of bars and restaurants if you fancy a change. There’s also a really big supermarket about 10 mins walk from the hotel for anything you might have forgotten (turn right by Kings Head at cross junction of Main Street). Overall this is a really lovely hotel and one which we’d definitely come back to. We had a late flight and couldn’t accommodate a late check out for us (check out is at 12:00 though, which isn’t so bad), but they do have a luggage room and you can book a shower room for half an hour. A really well run hotel, very polite staff, evening entertainment generally good and all in all, very good value!

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“Always an amazing holiday!”

I’ve been coming to this hotel for years. Usually with my family but this year on my own. The staff is a credit to the hotel and I was very well looked after. There are too many fabulous staff to mention but I will single out Christina on reception as although busy gave me a couple of minutes of he… more

I’ve been coming to this hotel for years. Usually with my family but this year on my own. The staff is a credit to the hotel and I was very well looked after. There are too many fabulous staff to mention but I will single out Christina on reception as although busy gave me a couple of minutes of her time. The staff are all so attentive. The director, Marc and assistant director, Magdalena are constantly visible and walking round making sure that everything is as it should be. The breakfast is first rate and as for the dinners, just amazing and I was spoilt for choice every evening. As for the desserts………. Fabulous!! Even the food for children looked scrummy. Some of the evening entertainment wasn’t to my taste but that’s purely personal. The children’s entertainment in the early evening is well worth watching, even as an adult, as the presenter is a bundle of energy. Always looked fun! This hotel is great for both old and young and I can highly recommend it.

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“What a lovely family hotel !”

Stayed here for six nights as a couple at the end of May it was our first time in a protur hotel and we were very impressed by the standard .The hotel is very clean and all areas are well maintained, there are plenty of sunbeds and lots of space around the pool .The all inclusive is very good food … more

Stayed here for six nights as a couple at the end of May it was our first time in a protur hotel and we were very impressed by the standard .The hotel is very clean and all areas are well maintained, there are plenty of sunbeds and lots of space around the pool .The all inclusive is very good food and drink both excellent minibar in room is a nice e touch .All staff very friendly and helpful the atmosphere of the hotel is very relaxing . The room was large with a bath and a shower and very modern and clean the beds were huge and extremely comfy .Thanx to all staff for making our stay so pleasant we will definitely be back in the future !

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