Description
Facilities: The friendly staff at the reception desk in the lobby are happy to answer any questions. A cash machine, a newspaper stand and a laundry service are available. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air.
Meals: Dining facilities include a buffet restaurant, a bar and a pub. Breakfast, lunch and dinner will satisfy appetites big and small. Special meals, including vegan food, are also available. The show cooking is a particularly special attraction. The hotel offers a selection of alcoholic and non-alcoholic beverages.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dartboard
- Disco / DJ
- Entertainment
- Entertainment for adults
- Games room
- Karaoke
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Outside parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Coffee machine
- Currency exchange
- Doctor
- Fan
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Heated pool
- Library
- Luggage storage
- Medical service
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Supermarket in hotel
- Terrace
- Vending machines
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- À la carte restaurant
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Activities
- Beach volleyball
- Bike rental
- Diving
- Golf course
- Padel tennis
- Snorkelling
- Surfing
- Table tennis
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 8863 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 8863 TripAdvisor reviews
N
N3599LLianh
Clapham, United Kingdom
21/06/2026
“Great hotel.”
Lovely hotel. Spotlessly clean. Food fantastic with lots of choice. Food was very fresh and regularly topped up. My only issue were the sunbeds around the pools. Pretty much all covered in towels by 9am. The quiet pool at the top of the resort had more available sunbeds but I feel purely because t… more
L
Luisa V
Bexhill-on-Sea, United Kingdom
21/06/2026
“Great Holiday”
Went with my daughter & son in law, and stayed in my favourite club suites. All staff were super friendly and helpful from reception, to bar to restaurant to chambermaid. Rooms were very comfortable and very clean, towels & linen changed on request, tea & coffee pods & water replenished daily. Be… more
L
Lisa B
21/06/2026
“My Favourite Club experience Alua Suites”
My Favourite Club experience was a very welcome surprise. Set in its own gated complex within the hotel complex, for adults only. The pool area, sunbed quality and Fancy Bar breakfast, lunch and afternoon cake treats provided a very restful area. If you want to join the main family activities that … more
D
daniel e
21/06/2026
“Alua suites 8 nights in june”
Had a lovely 8 nights with the wife, very clean well maintained complex,entertainment was good along with the food and drinks. The staff are very friendly and helpful rooms cleaned spotlessly everyday and beds made, and the bar staff are very efficient and entertaining especially Francis he goes a… more
S
smithsgarage
Morley, United Kingdom
21/06/2026
“Could of been better”
When we arrived I paid extra for a pool view room , we were never told they was a problem with not hot water in part of the hotel, from Saturday u til Monday we had to shower in cold water, even though when the room was allocated they were fully aware of the problem , the room was full of mosquitoe… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 85 reviews
Service: 9
Cleanliness: 8
Room: 8
Facilities: 8
Location: 8
Breakfast: 8
Lunch/Dinner: 8
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.