Hotel Chatur Playa Real Resort

“Great family hotel”

Currently staying the hotel and only our 2nd day. Only writing this to people at rest. Hotel rooms very clean and spacious we are in a family room in the main hotel. Food basic but fresh and tasty. Drinks great loving the self service. Kids splash park in great. Life guards great. Please ignore all… more

Currently staying the hotel and only our 2nd day. Only writing this to people at rest. Hotel rooms very clean and spacious we are in a family room in the main hotel. Food basic but fresh and tasty. Drinks great loving the self service. Kids splash park in great. Life guards great. Please ignore all the bad negative reviews if you expect a 3 to 4 star hotel and not 5 you will be pleased. Also aircon is great

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“Don’t believe bad reviews”

⭐⭐⭐⭐ Great stay — not sure where the bad reviews come from! We’re currently staying here at the end of July and, honestly, we’ve had a great stay. I’m not sure where some of the bad reviews come from! The hotel seems fairly quiet compared with some others, and we’ve always managed to find sunbeds… more

⭐⭐⭐⭐ Great stay — not sure where the bad reviews come from! We’re currently staying here at the end of July and, honestly, we’ve had a great stay. I’m not sure where some of the bad reviews come from! The hotel seems fairly quiet compared with some others, and we’ve always managed to find sunbeds available. The kids’ pools are great, and there’s a little bar nearby with self-service beer and soft drinks. If you want alcoholic drinks other than beer, you’ll need to head over to the main pool. 🛏️ Rooms The rooms in the main building are really nice and clean. We were initially allocated a family room in the annexe, but there was no air conditioning, so we spoke to the Jet2 rep the following morning and they managed to move us into the main building. The annexe rooms could actually be great for families as they’re very close to the kids’ pools and have a kitchen area, but the lack of air conditioning would be a big issue for us. Our room in the main building is excellent. The balconies are private and overlook the main pool. There’s a separate bedroom which can be closed off or left open to make the room more open-plan. The air conditioning is also fantastic — perhaps too good! We actually have to turn it down at night because it gets freezing! 😂 🍽️ Food As with any all-inclusive hotel, the food can get a little repetitive, but there’s always plenty of choice and it’s constantly being replenished. At dinner time, there’s a snack bar by the pool which is constantly attended, so the food is always fresh. Alternatively, you can eat in the main restaurant. The evening meals are decent. There’s an attempt at a different theme each night, although I’m not sure the themes always come across particularly well. 👌 Staff The staff have been really polite, helpful and attentive throughout our stay. They’re approachable and always happy to help. The only exception for us was the owner of the on-site shop, who can come across as a little rude and off-putting. 🎤 Entertainment The kids’ disco lasts around 30 minutes, which is probably a good thing because it’s indoors and there doesn’t appear to be any air conditioning. It can feel like sitting in a sauna! 😂 Unfortunately, the following show is also indoors, and the heat can become pretty unbearable. One thing that could definitely be improved is the communication around activities. There’s a board to the side of reception with the daily activities, but it’s very easy to miss. We spent a lot of time around the kids’ pool, so we didn’t realise what was happening at the main pool until we eventually noticed the board. The kids’ club is okay, although I think there’s definitely room for improvement, particularly around the mini disco and children’s entertainment. ⭐ Overall Overall, we’d definitely recommend this hotel. The location is good — it’s a bit of a walk to the beach, but certainly not impossible. The building could do with a bit of TLC in places, and during our stay around 3 out of the 4 lifts have generally been working, but these are fairly minor issues. Would I come back? Absolutely. The main thing for us would be making sure we had a family room in the main building with air conditioning. I’d happily return to the annexe if the air conditioning was fixed, but I wouldn’t choose it while there’s no air con. Overall, we’ve had a really enjoyable family holiday and I’m glad we didn’t let some of the negative reviews put us off. 👍

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“Average 3 star”

2 weeks all inclusive with my wife and 15 year old daughter, Location not great at least 20 mins walk down hill to the beach bars and restaurants and uphill back to hotel, hotel itself large and pool area spacious, majority of staff friendly and helpful. Food, breakfast awful food raw not cooked,… more

2 weeks all inclusive with my wife and 15 year old daughter, Location not great at least 20 mins walk down hill to the beach bars and restaurants and uphill back to hotel, hotel itself large and pool area spacious, majority of staff friendly and helpful. Food, breakfast awful food raw not cooked, lunch and dinner ok but not much choice, do not use the snack bar!! Hotdogs and burgers cold and raw!! evening entertainment kids entertainment magicians that's it we went out every night, 1 working lift in the 2 weeks we were there, would i reccomend this hotel or would i go back ? NO THANK YOU!!

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