Hotel El Duque

“Honest review”

Honest review, the entertainment team ismael is fantastic. He doesn't stop all day, gets the kids up in the evening and he does great games round the pool in the day time. The day time lacks music once I spoke to Ismael he got a speaker and played some more music around the pool which was great. … more

Honest review, the entertainment team ismael is fantastic. He doesn't stop all day, gets the kids up in the evening and he does great games round the pool in the day time. The day time lacks music once I spoke to Ismael he got a speaker and played some more music around the pool which was great. The hotel itself is good, could do with a littler more cleaning, the foods not great, if your a paying guest and not all-inclusive you get treated better. Plenty of sunbeds in the day there are 2 pools, if you wanna listen to music bring a mini speaker. After the main entertainment there is nothing, they could do to do a DJ with some music again. We where a family of 5 amd my youngest couldn't eat much, double check the food like the chicken and burgers I got a burger and its was raw in the middle, in the main restaurant at tea they made pizza every night and my youngest didnt like the herbs they put on so he made him a plain cheese which was great. We had our room cleaned today and they didnt leave and towels or toilet rolls when I went to reception she was so snotty and ignorant. Would I come back... yes but not all-inclusive This review is just my opinion and you can make your own mind up

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“No complaints”

After reading some of the views I was a bit nervous about coming. However, we're on our 5th day and it's lovely. Clear running water, shower is warm, we have air-conditioning and there is no noise from trolleys or maintenance. Although we are in superior room with a pool view away from restaurant s… more

After reading some of the views I was a bit nervous about coming. However, we're on our 5th day and it's lovely. Clear running water, shower is warm, we have air-conditioning and there is no noise from trolleys or maintenance. Although we are in superior room with a pool view away from restaurant so this probably helps with noise. It's a lovely room, huge balcony and the pool is not cold, another bad review I had read. We came self catering so cant comment on the bad food reviews. We're having a lovely time. No complaints.

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“Family of 5”

El duque location is pretty good right beside the shopping centre about 15 mins walk from the beach. People with mobility problems possible could struggle with all the hills. The pool areas were both very nice and never a problem to get a sunbed. We went all inclusive the staff were mostly friendl… more

El duque location is pretty good right beside the shopping centre about 15 mins walk from the beach. People with mobility problems possible could struggle with all the hills. The pool areas were both very nice and never a problem to get a sunbed. We went all inclusive the staff were mostly friendly enough but some are ignorant. There is the loveliest man that draws you for 10 euro in a character form he is there every night by the pool very talented. Entertainment was good enough. Rooms are clean and spacious. Hotel lights up beautifully at night.

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“Hotel wont coming to again”

Overall, I had a mixed experience. The hotel itself was clean, and the staff were generally friendly. However, our studio apartment was poorly equipped. There were only enough electrical sockets for the lights, fridge, cooker and kettle, leaving nowhere convenient to charge phones or other devices… more

Overall, I had a mixed experience. The hotel itself was clean, and the staff were generally friendly. However, our studio apartment was poorly equipped. There were only enough electrical sockets for the lights, fridge, cooker and kettle, leaving nowhere convenient to charge phones or other devices. The biggest disappointment was the food. I booked all-inclusive, but we ended up eating out most days because I was travelling with my daughter and she needed proper meals. There was very little choice at meal times. The fruit was tasteless and looked artificial, and the cheese and crackers were poor quality. Lunch information wasn't clearly explained, and we often had to watch other guests before we knew where or when food was being served. The pools were warm, which was a positive, but there were nowhere near enough sunbeds. There are two or three pools, including a baby pool, but nobody explained the layout or facilities when we arrived. The drinks were another let-down. The lemonade was fine, but the cocktails were awful and appeared to come from pre-mixed squeeze bottles rather than being freshly made. The evening entertainment was average. It was good for younger children, but there wasn't much for teenagers aged 14 and over. Some of the singers also stood far too close to the microphone, making the sound unpleasant. One thing I would warn other guests about is the towel deposit. We paid a €30 deposit for our towels, but when the cleaner collected and returned them, the deposit was refunded to the cleaner instead of us. We lost our deposit, which was very frustrating. The most upsetting part of our stay was that my medication went missing from our room. This was extremely distressing and completely unacceptable. Overall, the hotel has some positives, but the food, lack of information, poor drinks, towel deposit issue, and missing medication meant I would not return.

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“Adeje”

Just returned from adeje after a 7 night stay at el duque, the location of the hotel is in a quiet spot with a little bit nightlife, if you want to be closer to main strip you have a very steep bank to get to and from. The hotel itself is nice and chilling, we preferred the smaller pool as not as c… more

Just returned from adeje after a 7 night stay at el duque, the location of the hotel is in a quiet spot with a little bit nightlife, if you want to be closer to main strip you have a very steep bank to get to and from. The hotel itself is nice and chilling, we preferred the smaller pool as not as crowded as the large pool both pools were well maintained every day, Can't comment on restaurant food as didn't use them, but other guests were saying not worth going all inclusive. The rooms were pleasant enough we did have to go to the local supermarket to buy bug spray as there were lots of bugs coming in the room every night, they need to put better pillows on the beds and remove the duvet, its a very hot country no need for a quilt on the bed. The ceiling fans in the room do nothing to cool the rooms down all rooms need upgraded to the power air-conditioning and not just a handful of rooms.

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