Iberostar Selection Sábila - Adults Only

“Five stars.”

First class hotel,staff were brilliant ,Santiago and Claudia were amazing ,was there with my Irish friends,can’t wait to revisit.

“5 Star Hotel with 5 Star Staff”

Brilliant hotel and we will happily go back. All the staff from cleaning through to the bars, were exceptional and work very hard. Too many to name but a special thank you to Federico and Marina (pool bar) and Santina and Alejandro (reception). The hotel was great but ALL the staff make it a very s… more

Brilliant hotel and we will happily go back. All the staff from cleaning through to the bars, were exceptional and work very hard. Too many to name but a special thank you to Federico and Marina (pool bar) and Santina and Alejandro (reception). The hotel was great but ALL the staff make it a very special place to stay. Thank you.

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“Disappointed”

Not as good as first time we visited! We are currently here & seen 2 cockroaches already after day 2. One in our room & the other in corridor Work being done on outside eating area but why can’t they do that in the winter months when the hotel is quieter ? That’s the whole point of the holiday!

“Is it just me?”

This is a sincere review from a 34 yo who is well travelled. First time in Tenerife and I chose Iberostar Sabila because I've stayed at an Iberostar in Tunisia & was very impressed. Unfortunately it did not size up. Kudos where they are due, the staff are absolutely lovely and the hotel is in a g… more

This is a sincere review from a 34 yo who is well travelled. First time in Tenerife and I chose Iberostar Sabila because I've stayed at an Iberostar in Tunisia & was very impressed. Unfortunately it did not size up. Kudos where they are due, the staff are absolutely lovely and the hotel is in a good location. But here are the pros and cons I noticed during my stay; PROS - Fantastic customer facing staff - Good location - Good WiFi range - Good hotel layout - Some food is cooked fresh in front of you - Sunbed booking and plenty free ones if you don't book CONS - My room was not cleaned properly throughout my entire stay. Dust and mess on the floor that had been there since night 1, toilet not cleaned at all through my stay and bedsheets not changed for 3 days. - My room had 2 single beds as opposed to a double. As an adult only hotel, which adult would be comfortable sleeping in a single bed? No room at all to stretch out in bed so I suffered back pain. - This hotel has no atmosphere. I came for a relaxing holiday but the whole vibe of the hotel is like a morgue. A bit of music or entertainment wouldn't go a miss. I also heard other guests complaining about the same. - All inclusive does not mean all inclusive. There are certain bars and food stops that you cannot use as an AI guest. Also, some of the drinks on the menu are at an additional charge despite being AI. Beware of this as they store your card on arrival. - The restaurant food was okay but lacked flavour. Most dishes were dry or bland unless you go for whatever they are cooking live on the day. I would rate the food 5/10 at best so I'm not sure about the rest of the raving reviews on this topic. - Birthday guests/special occasion treatment was below par. I emailed weeks prior to advise I was visiting the hotel for a milestone occasion to see if they would offer any incentive to mark the day. A bottle of cava was left in my room with a generic printed out note. That was it. Considering the cava was the same bottle they use for their all inclusive drinks at the bar. - You have to choose between having breakfast at 7.30 to 8.30 or 9 to 10.15. Your timeslot remains the same for your entire stay unless you request a change. - Check out is at 12pm and you cannot take advantage of any AI benefits (food, drink) after this time. I was almost refused a drink at 11.58 It wasn't what I expected, especially for a 5* hotel but if you want a no frills hotel to use for rest and sleep only, you might find it more suitable.

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