Bluebay Lanzarote

“Fab gem of a place”

Wonderful staff, great accommodation and such a great variety of meals. After seeing some reviews on here, we were a little unsure what to expect. We do often roll our eyes and laugh at what some people find tot complain about, so while unsure about whether we had chosen well, we were also aware of… more

Wonderful staff, great accommodation and such a great variety of meals. After seeing some reviews on here, we were a little unsure what to expect. We do often roll our eyes and laugh at what some people find tot complain about, so while unsure about whether we had chosen well, we were also aware of all the positive feedback about BlueBay. This is an excellent 3 star hotel, please don't forget that it is listed as 3 star, so don't expect 4 star luxury. We often do 4 star but the previous positive reviews have expressed what a great place this can be. All staff were extremely helpful, attentive and polite. The waiting staff in the restaurant are amazing, being greeted by the English lady, Manuel and their colleagues with a smile and professionalism every day was excellent. They were very attentive with my dietary needs (gluten free) and would provide me food items at b breakfast to help make things easier. Rooms were a great size. Previous photos of chipped paint are pointless, as paint will always chip with weather wear and tear. Don't let them put you off, sunbeds are in great condition. Beach towels are not provided as with 4 star (remember it's not 4 star), but you can pay for these (or there are shops around the corner selling them for 5 euros). Our only disappointment is the head of entertainment terrifying us every morning with the volume he played the music at 10:30am. It really is too loud, you could either leave the hotel when he does that, or "put up with it." It really is too loud, no need for it and it is left like that for a few hours. So overall, we are very happy we found this little place. We loved Costa Teguise, which can be reached following the beach path, a beautiful 10-15 minute walk. Hennessy's Irish bar is a lovely place (also great food). It was super easy to get the no 3 bus to Puerto Del Carmen (catch the bus round the corner from hotel, really easy and only 3 euros). We went on a dolphin trip (booked online cheap), which was amazing as we saw hundreds of dolphins. So, thank you to all of you at BlueBay Hotel, it was a complete pleasure and we will definitely see you all again.

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“Excellent”

Lovely hotel very clean friendly staff couldn’t be more helpful. Lovely food Great entertainment if you have children something different every night. Only a short walk into the main town and beach will definitely come back.

“Not for us”

Good and bad at this hotel. Good: apartment fine, all you need is there. Kettle, coffee and tea but not replaced when used. Drinks in fridge and a bottle of water. Brilliant shower! Very generous with towels! Food good, no complaints there. Someti… more

Good and bad at this hotel. Good: apartment fine, all you need is there. Kettle, coffee and tea but not replaced when used. Drinks in fridge and a bottle of water. Brilliant shower! Very generous with towels! Food good, no complaints there. Sometimes needed a blast in the Microwave as not quite warm enough. Good pools although very cold. There’s a cage where people leave their inflatables for other people to use which is a nice touch. Great pool cafe with loads of goodies if you get hungry between Meals. Some of the staff are lovely, others need to take lessons in Hospitality! Ten minute walk to small beach with sunbeds Bad: found cockroaches! 2 in the bath, one on a plate in the cupboard and Quite a few in the corridors! Not good! Not nearly enough sun parasols for the amount of sunbeds! Quite a Few so broken they’re only fit for the tip! Mattresses a bit hard on the back Shower curtains instead of screens, not hygienic! One particular restaurant waiter quite rude the way he spoke to Customers. That’s a no no! They should always be polite if spoken to Politely. Would we return? Probably not because of the cockroaches and not enough sun parasols. Shame because most thing were ok and we enjoyed our stay.

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“Overall a good time.”

I read previous reviews on TripAdvisor as I always do before we visit somewhere. I can tell you now, that some of the bad points are unnecessary and ridiculous. We had a fantastic time. The staff are great, very hard working. Some come across as grumpy and they don't acknowledge you but they're j… more

I read previous reviews on TripAdvisor as I always do before we visit somewhere. I can tell you now, that some of the bad points are unnecessary and ridiculous. We had a fantastic time. The staff are great, very hard working. Some come across as grumpy and they don't acknowledge you but they're just focused on their work. If you acknowledge them or engage in conversation, they're all very friendly and happy to help. I want to give a special mention to Mickey, Miriam, Maria and Leo (the animation team) Such a fantastic crew and a credit to the hotel. I don't know why people say the hotel is dirty because it isn't. They're are staff members constantly cleaning up messes and collecting dirty plates and cups. I can however understand people commenting on it being dated and a little worn out. That being said the maintenance team are working hard on fixing it. The beds weren't very comfortable but that's just personal preference. There were 2 members of staff out of the dozens working there that weren't pleasant. But it's not worth complaining about. As long as you don't come here expecting a 5 star hotel with a Michelin style restaurant and everything made with glitter and gold..... you will have a good time. The animation team alone make staying here worth while. And their Broadway production blows the roof off. I also have to mention the food. Absolutely delicious, every day. Traditional fried foods for breakfast with continental options. Lunch varied l, as well did dinner options. It wasn't repetitive, plenty of choice and caters for all ages. A couple of personal favourites of mine.....Turkey stew and homemade curry. Yum yum yum. Overall had a great holiday and will be visiting this hotel again.

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