Description
Facilities: The complex was renovated in 2022. Guests have a choice of 410 rooms. The friendly staff at the reception desk are happy to answer any questions. A laundry service and a banquet hall are available. Wireless internet access (no extra charge) is provided to guests. The hotel has wheelchair-accessible facilities. Souvenirs can be purchased at the gift shop. The grounds of the hotel featu… more
Meals: Dining facilities include an à-la-carte restaurant, a bar and a lobby bar. Breakfast, lunch and dinner are available. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.
- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Live music
- Parking
- Nearby parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Room service
- Sun terrace
- Water slide
- Children
- Children´s entertainment
- Kids' pool
- Kid´s club
- Bars
- Coffee shop
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- Themed restaurant
- À la carte restaurant
- Swimming pools
- Adults-only outdoor pool
- Children’s pool
- Gardens
- Poolside sun loungers
- Gym and SPA
- Gym
- Massages
- Sauna
- Activities
- Bike rental
- Snorkelling
- Table tennis
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 5135 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 5135 TripAdvisor reviews
S
Susan B
06/07/2026
“Spotless”
Very very clean. Food lovely. Pools lovely. Rooms large. Biggest balcony I have ever had.
N
Nicola R
05/07/2026
“Great 2 weeks family holiday”
Just come back from an amazing 2 weeks staying here and reading all the reviews beforehand it was better than we expected. The cleanliness of the hotel was spotless, the staff are forever cleaning and work really hard. We had a double room with sea view on level 1 and was a perfect view to wake upt… more
S
Samhurse
St Austell, United Kingdom
30/06/2026
“Fantastic Stay!”
Just returned from Alua Tenerife today after a 4 night stay with a friend. This is by far one of the best hotels I have stayed in for all inclusive! Check in was quick and straightforward. The room on the fifth floor in block one was immaculate with a really comfy bed and overall lovely room! Food … more
K
Katie M
Inverness, United Kingdom
03/07/2026
“Not great but alright. Id come back, so dont let bad reviews put you off!”
I shared a review on tiktok. Its great for families. There was a mix of families of different nationalities. Young lads and lasses and elderly. There should be an adults only section away from kids. The adults only pool is just little white beds on a shallow pool that should be a kids pool. There i… more
V
V S
03/07/2026
“Fantastic”
Gorgeous hotel, short transfer
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 18 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 8
Location: 8
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 8
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