Description
Facilities: The complex was renovated in 2022. Guests have a choice of 410 rooms. The friendly staff at the reception desk are happy to answer any questions. A laundry service and a banquet hall are available. Wireless internet access (no extra charge) is provided to guests. The hotel has wheelchair-accessible facilities. Souvenirs can be purchased at the gift shop. The grounds of the hotel featu… more
Meals: Dining facilities include an à-la-carte restaurant, a bar and a lobby bar. Breakfast, lunch and dinner are available. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.
- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Live music
- Parking
- Nearby parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Room service
- Sun terrace
- Water slide
- Children
- Children´s entertainment
- Kids' pool
- Kid´s club
- Bars
- Coffee shop
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- Themed restaurant
- À la carte restaurant
- Swimming pools
- Adults-only outdoor pool
- Children’s pool
- Gardens
- Poolside sun loungers
- Gym and SPA
- Gym
- Massages
- Sauna
- Activities
- Bike rental
- Snorkelling
- Table tennis
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 5187 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 5187 TripAdvisor reviews
L
leanneo221
11/08/2026
“Great holiday”
This hotel is no where near what a lot of the reviews are saying. We had a great time. Rooms are modern, huge and very clean! Yes there was some queuing but it wasn’t bad at all and you get that at all hotels in the school holidays. We thought the token system was great, no spilt drinks everywhere … more
T
Traveler5374849
10/08/2026
“Lovely family hotel”
The hotel was great and in an ideal location, away from all the party strips and close enough to do a ten minute walk to an area of shops/bars etc along the beachfront. Although hilly, we managed the walk fine. For those that want to go into Los Cristianos or Las Americas there is a free shuttle bu… more
B
Bob G
Norwich, United Kingdom
10/08/2026
“Really excellent family hotel”
Positives: 1) close to airport so long long transfers - hardly noticed planes; 2) ALL staff absolutely exceptional; 3) lots of choices of pools; 4) rooms spacious and clean; 5) hotel spotless; 6) choice from buffet restaurant was wide and well stocked; 7) entertainment during day and night was vari… more
G
GlobeTrotting649168
09/08/2026
“Honest review nice hotel but definitely been to nicer”
Honest review, first time here, and still here till the 14th here to celebrate our anniversary. we had private taxi transfer which was nice we arrived quickly, on arrival rooms were not ready, we had to wait till around 3pm for room we arrived at 11.30am bear in mind we had been up since 2am for a… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 18 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 8
Location: 8
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 8
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