Landmar Costa Los Gigantes Family Resort

“Great for families!”

Great hotel, beautiful location. 5 min drive from the marina and beach of Los Gigantes. Great animation team, big shout out to Sofia, Laura, Oscar and Himmi. Wonderful team! We also loved the food and service in the restaurant. Unfortunately dont know any names but they were all doing a great job!… more

Great hotel, beautiful location. 5 min drive from the marina and beach of Los Gigantes. Great animation team, big shout out to Sofia, Laura, Oscar and Himmi. Wonderful team! We also loved the food and service in the restaurant. Unfortunately dont know any names but they were all doing a great job! My favorite dinner was the Indian themed, sooooo tasty. Our HK lady did a great job, we were in O339, she was a blond lady (06/16-20). It is a great hotel for families. Our daughter (5) could enjoy the kids club and minidisco, while our 3 years old son played minigolf and went to the playground. He could have gone to the kids club with a parent though. The buffet had a small buffet for the kids to help themselves, great idea! Parking is available for extra charge.

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“Family holiday meal”

Food was lovely, restaurant was clean, quick and friendly staff

“Lovely week!”

We had a lovely week here 4 adults and a 5yo - the hotel felt like good value for money. The rooms are basic but good storage. O block ‘sea view rooms’ are very quiet in the evening once the crazy golf and high ropes have closed. The food and drinks were fairly average (we found a piece of bacon on… more

We had a lovely week here 4 adults and a 5yo - the hotel felt like good value for money. The rooms are basic but good storage. O block ‘sea view rooms’ are very quiet in the evening once the crazy golf and high ropes have closed. The food and drinks were fairly average (we found a piece of bacon on the vegetarian pizza one night which wasn’t ideal!!) but the service was always friendly - particularly Leon. The pool was heated and the kids entertainment was better than other hotels we’ve stayed at on Tenerife. We were sad the water slides weren’t functional during our stay but otherwise we had a lovely time.

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“Nice but missing something to make it special.”

The holiday overall was better than average but lacked in quite a few places. We were in E block and it was lovely and quiet away from the main area which meant we didn’t hear all the noise at night- great because we have three small children who need sleep! A family member was in B block and mus… more

The holiday overall was better than average but lacked in quite a few places. We were in E block and it was lovely and quiet away from the main area which meant we didn’t hear all the noise at night- great because we have three small children who need sleep! A family member was in B block and music/entertainment noise kept her awake until late. The suite was spacious. The sleeping arrangements were unsafe though and little thought went into it. We have a 7 month old who was provided with a cot, fine. And we have a 3 year old and 2 year old. There was a single folding bed which was very high off the ground. The ground was tiled. No sides to the bed so this felt very unsafe should our child roll over in the night and fall out. Then there was, what they describe as a sofa bed. This was in fact just a sofa. The sofa did not pull out like a traditional sofa bed would, my child was expected to sleep horizontally across the sofa. Again no side to it so this was also unsafe. We were denied an extra cot so we ended up turning the sofa the other way around against the wall so the back of it meant my child couldn’t fall out. My youngest had to sleep in her pushchair and my middle child took the cot. The bathroom had a very disgusting offensive sewage smell 24/7. It really was repulsive. I let reception know but that wasn’t resolved. Other than that, the room was good. They provided arrival snacks and drinks (fridge never replenished again, would have been nice to have a couple bottles of water a day as a minimum). There was a chalk easel for my kids and a play tent although they took up quite a bit of room. High chair for baby was very handy. The coffee machine was completely mouldy so unusable. The cleaners did a good job cleaning each day although at one point they removed a duvet of my husbands bed and never replaced it which was strange. My family member celebrated a birthday while we were there and they left a bottle of Prosecco for her in the fridge which was a thoughtful extra. The food was varied although not of the best quality. The best part was the lasagne on Italian night. Lots of fresh fruit always available at meal times. Some children’s options for fussier eaters. We liked the à la cart restaurant Bones. The snacks in the day were extremely repetitive. No variation at all. And there was only one type of ice cream available unless you paid in the shop. I didn’t make use of the kids/baby club so no comments on that although the kids disco in the evening was fun for them. We were Landi Club members which meant you got a separate seating area at meal times which had its own perks such as special drinks available and its own crepe station in the morning. It also meant we had exclusive cocktails only available to members. The local area is extremely hilly, not walkable for some. Young children and elderly would struggle. We did walk to a couple of local supermarkets which was hard work! We got a taxi to the marina which cost around €5. The hotel helped us order it. We did a day trip organised by the hotel to the Adeje market which was nice just to break up the day a bit. It gets very busy, so much so that it feels a bit claustrophobic. But managed to get a couple of replica bags and some souvenirs. The pools aren’t heated which can be a bit of a shock when you first get in. The pool with the water slide was shut which was a shame. Always plenty of sun beds available so no need to reserve them first thing in the morning. My children really enjoyed it. I would probably return if I found a cheaper deal.

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