Barcelo Margaritas Royal Level - Adults Only

“Loved it ALL!”

We had the best week away. As a return customer to the Barcelo group of hotels we try to select different locations to try. Margaritas royal level was amazing. When we arrived we were allocated a room to the rear of the hotel but staff were super helpful and moved us to a pool view room the next mo… more

We had the best week away. As a return customer to the Barcelo group of hotels we try to select different locations to try. Margaritas royal level was amazing. When we arrived we were allocated a room to the rear of the hotel but staff were super helpful and moved us to a pool view room the next morning. We would love to return but would like to be guaranteed a pool view room every time if possible. Katina ensured our room was immaculate every day. It was lovely to return to a clean room. Thank you! All staff were so helpful and friendly and pool attendants were on hand to help with parasols and tables. Restaurant staff were so efficient.

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“Absolutely fabulous”

Amazing experience, great atmosphere, staff were very kind and friendly, always helpful. RL pool water temperature was just perfect. Food was great. I highly recommend BMRL.

“All what was expected from the Royal level”

Positive * The shower towels and pool towels are large and of excellent quality. * The mattresses and pillows are very comfortable. * The cleanliness throughout the resort is outstanding. * The hotel app is efficient, easy to use, and makes handling requests very convenient. * Poolside drink order… more

Positive * The shower towels and pool towels are large and of excellent quality. * The mattresses and pillows are very comfortable. * The cleanliness throughout the resort is outstanding. * The hotel app is efficient, easy to use, and makes handling requests very convenient. * Poolside drink ordering and delivery service works very well. * The staff are professional, discreet, and attentive. Areas for improvement * Airport pickup was confusing. No one was waiting for us at the airport, and there was no sign when we arrived. After about 10 minutes of searching, someone finally placed a Sunweb sign at the MTC front desk. The voucher mentioned going to the MTC desk, but this was not stated in the email, which caused confusion. * The air conditioning cools the main room well, but the bedroom remains a bit warmer. * The refrigerator in the room does not keep drinks cold enough. * The gym needs maintenance. Two of the three treadmills were out of order, the pull machine was broken. There is no air conditioning, it was too warm. * Soundproofing could be improved. Noise from neighboring rooms, balconies, and the air conditioning unit were noticeable. * The room door does not seal properly around the edges, which may contribute to noise and reduced insulation. * There is no water refill station. Guests have to request bottled water, which is limited to 0.5-liter bottles. * The coffee machine in the room was broken, and the replacement one did not seem to work well. * The meal service opening hours could be more convenient (earlier). * The beds are comfortable but too short for taller guests. * Housekeeping occasionally forgot to replenish coffee capsules and hair conditioner.

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“Great Stay”

Very much enjoyed our time here for 5 nights. Good Pool area, plenty of beds and towels. Food excellent plus Calypos and Magnums on AI Package. Enjoyed Booked BBQ next to Royal Buffet. Improvements. Repairs to broken tiles around pool and decking which was broken near Outdoor Dining Area. Arriving… more

Very much enjoyed our time here for 5 nights. Good Pool area, plenty of beds and towels. Food excellent plus Calypos and Magnums on AI Package. Enjoyed Booked BBQ next to Royal Buffet. Improvements. Repairs to broken tiles around pool and decking which was broken near Outdoor Dining Area. Arriving Late after delayed flight and would have appreciated a welcome drink or even iced water and cloth. Would definitely return.

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