Club Maspalomas Suites & SPA - Adults Only

“The most relaxing and rejuvenating holiday I have had in many years”

Booked for 2 weeks in early May with BA Holidays travelling to/from Gatwick. Took the option of a shared airport shuttle as a BA add-on both ways. Arrived early afternoon at the hotel (50 mins by shuttle including several stops) located between the centres of Playa d’Ingles and Maspalomas in a very… more

Booked for 2 weeks in early May with BA Holidays travelling to/from Gatwick. Took the option of a shared airport shuttle as a BA add-on both ways. Arrived early afternoon at the hotel (50 mins by shuttle including several stops) located between the centres of Playa d’Ingles and Maspalomas in a very quiet but well landscaped area. What makes this hotel stand out and made the holiday such a relaxing break was the staff that work there as well as the food, bar, entertainment, overall cleanliness and hotel condition. The staff work so well as a team all the time and it is their attention to detail in everything they do that made this such a relaxing and enjoyable holiday. Reception team are very welcoming and offered a free glass of sparkling wine at check-in. Wristbands are used for ID and the RFID chip also acts as your room key. There is a very small mini-mart within the Reception with reasonable prices and can be charged to your room and a self-serve ice-machine. A small number of free to use mountain bikes with helmets are available – just a simple waiver to sign. The hotel offers a free shuttle to the centre of Maspalomas (beach and/or shopping) with 3 departures in the morning, returning in the afternoon. The hotel is all on ground level with the exception of the Spa and Gym located on top of the main restaurant. Accommodation is mainly bungalow type – we chose a junior suite which make up the majority of the rooms. Junior Suites have a separate lounge area from the bedroom and a shower room. Initially the rooms felt ‘compact’ but were actually well designed and extremely comfortable. Most of the Junior Suites are in blocks of 4 and all have an open patio area with a table, chairs and 2 sun loungers. You enter (using your RFID wristband) through patio type doors into the lounge area which has a sofa, large TV, fridge, kettle and coffee machine (Dolce Gusto). Standard set-up was 4 tea bags, 4 coffee capsules, milk capsules, 2 large bottles of water – all replenished daily. Each suite has it’s own wi-fi router which was free and fast (also throughout the hotel). Shower room has a walk-in shower with overhead rain showerhead, toilet and wash basin with fixed hairdryer to the side. Fluffy bathrobes provided, towels changed daily. Bedroom had a large double bed – very very comfortable. There is no wardrobe which seemed strange – but there is an open clothes rail with 15 hangers, another fold down rail that can hold 8 hangers, 3 medium drawers, a shelf and a room safe. Good quality pool towels provided. The rooms are ‘compact’ but cleverly designed with mirrored sliding doors separating the 3 areas. Some Junior Suites have fully enclosed gardens with jacuzzi for a supplement. Daily housekeeping service and full time maintenance of the hotel grounds. The bungalows surround the large salt water pool which has a sectioned 25m swimming lane available. There was never any problem getting a sunbed – in fact there were so many sunbeds nobody reserves them. Even at 11.00am less than a half of the sunbeds were in use and never ever saw more than 70% in use (and we spent every day at the pool). Also worth noting there is plenty of space between pairs of sunbeds with each having a parasol and table. In addition to the sunbeds (adjustable and comfortable) are some low level heavily cushioned beds and some fixed beds within the pool itself. The main restaurant and bar are located at the shallow end of the pool and is designed as part inside / part outside (shaded) as well as some seating options in the full sun. There is an open air stage within the restaurant / bar area where local acts and tribute acts perform every night – they are to a good standard and we enjoyed all of them. The bar acts as the pool bar during the day and restaurant bar at night. A separate area is dedicated for smokers (not permitted in main bar and restaurant). Large TV screens in the bar and smoking area showing live sports in the evenings. Our plan included breakfast – WOW! a fantastic buffet selection and so many choices with daily specials. Good quality coffee and multiple healthy choices. Sunday morning included a brunch type set-up too at no extra charge. Evenings in the restaurant is a buffet with themed evenings – we never ate in the evening but a lot of guests did. We frequented the bar every evening and the evening buffet choice looked as good as the breakfast choice in terms of quality and presentation. Dress code in the evenings is smart casual, tailored shorts permitted but no open-toed footwear for men – was never an issue and guests generally dressed up in the evenings. Also noted that very few people wore flip-flops or swimwear at breakfast either. The pool bar offers a very good daytime menu until 4.30pm and then this menu is available as room service in the evening. We used this 3 times either during the day around the pool or as room service – you won’t be disappointed, large portions well presented. Pool bar prices for drinks and food were very reasonable for a hotel and there was a large selection of drinks including cocktails and wines. Evening entertainment concluded around 10.00pm - never any noise issues. Above the restaurant and bar is the Spa and Gym – very nice area which includes a huge jacuzzi, cold water plunge bath, mixed sauna and steam room. There are also sunbeds on this level too. To the side are spa treatment rooms (not heavily promoted, no cold calling or upselling) and a spacious well equipped gym that appeared to be constantly in used but never by more than 2 or 3 guests. The hotel offers a yoga class 3 mornings a weeks and an aqua exercise class in the pool 3 lunchtimes a week – very subtle, doesn’t disturb and no pressure to take part. There are also 2 workshops a week on local cuisine / culture. All of these are free. But what really made this holiday special was the staff and the way they work together. It is so clean and well maintained. They clear tables and tidy furniture immediately – considering the restaurant is mostly open-air, we did not see a single bird or fly in the area. There were subtle changes to furniture layouts for breakfast, daytime and evening; crockery and glassware were to a high standard; restrooms immaculate. Nowhere was crowded or cluttered – essential signage only, any notices discreet and minimal. Staff showed genuine interest, engaged in conversation, got to know you and remember your drink preferences. Worth mentioning, there is very little within the immediate area (15 mins walking zone) of the hotel to do. Taxis are easily available and the local bus service looked to be reliable. Overall this was the most relaxing and rejuvenating holiday I have had in many years and will definitely be returning, most probably next year.

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“An outstanding magical dream holiday”

Oh WOW what else is there to say about this place. I would like to keep this a secret as it is so excellent and do not want to spoil it by telling everyone to go, but it is a must. From the moment we arrived at the reception with the most two beautiful ladies, helpful, smiling and so informative an… more

Oh WOW what else is there to say about this place. I would like to keep this a secret as it is so excellent and do not want to spoil it by telling everyone to go, but it is a must. From the moment we arrived at the reception with the most two beautiful ladies, helpful, smiling and so informative and helpful. Arrival fizz. As we arrived late we went to the bar after dropping bags at Gorgeous Suite. We were greeted by such friendly smiling bar staff. Everyone is smiling all the time. They could not be more accommodating! I took note of names, as I just wanted to say A BIG THANKS to Ericson (I hope I spell these right) Arieal with snazzy sunglasses (he was lovely and great fun) Orismel (not sure if that is right) Anka and Tito!! The cocktails were brilliant too. So always have a few!!! The pool guy Alan was so helpful and accommodating too. Although I called him Steve all holiday but he still answered to my requests. It was on the last day he said his name was Alan but he didn't mind me calling him Steve. i felt so stupid! anyway. The pool area was kept spotless and the towels were always clean and available. Loads of beds available and the fact the Bali beds were in abundance you always got one. Any time of the day! Now the breakfast was immense - so so much to choose from and so fresh, I have stayed in some amazing hotels but this has to the best variation and freshness I have ever had. Again the staff are so helpful and work like dogs all day and its so hot so hats off to all of them to keep a smile on their faces. Well Done.... They had an acoustic guitarist playing on our first morning at breakfast. So sophisticated and so lovely! They had entertainment at night which was ok, it would have been better if the audience were a bit livelier!! They were all sitting in their chairs looking like death! No enthusiasm for the poor entertainers. Anyway they need to get the audience up and involved. We had a wine, cheese and Art afternoon which was great fun. Also a Gran Canary tapas, wine and rum session one afternoon which was brilliant. there are so many activities offered to everyone so much to offer. We had a couples massage which was magic. Such lovely ladies and felt so so relaxed! The other thing to say is there is a free shuttle bus to the Dunes a few times a day but if you miss that it is only 5 euros in a taxi who are outside. A bus ride about 40 mins to Puerto de Mogan which I wish we had stayed longer as it was stunning. We then took the entertaining ferry to Puerto Rico which was so entertaining - the Captain is hilarious and you will love it. The Hotel is so beautiful and so peaceful - there isn't anything around unless you take a taxi or a bus. That was fab for us as we didn't want lots of noise around us. We went to a couple of nice restaurants in Maspalomas which are by the beach along with so many other restaurants. The rooms and the whole place is spotless and so nice because it is all bungalows which is so special. This is definitely a one off place! I was so sad to leave that day and was so upset to leave the friends we made.

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“Absolute bliss!”

Another fabulous holiday at Club Maspalomas. This was our second visit and the bottle of bubbly as a welcome back gift in our room was a lovely surprise! Absolutely everything about this place is first class. The location, accommodation, staff, facilities, food, atmosphere, peacefulness and tranqui… more

Another fabulous holiday at Club Maspalomas. This was our second visit and the bottle of bubbly as a welcome back gift in our room was a lovely surprise! Absolutely everything about this place is first class. The location, accommodation, staff, facilities, food, atmosphere, peacefulness and tranquility exceeds anywhere else we have ever stayed. Club Maspalomas is definitely my happy place and we've already looking forward to a return visit in September.

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“Didn’t want to leave!”

Wow, we absolutely loved staying here, it was top class! From arrival at reception, we were greeted with a glass of fizz and fantastic reception staff. There is nothing we could fault throughout our whole stay.. The suite was perfectly spotless, brilliant shower, comfy beds, fresh water everyday..… more

Wow, we absolutely loved staying here, it was top class! From arrival at reception, we were greeted with a glass of fizz and fantastic reception staff. There is nothing we could fault throughout our whole stay.. The suite was perfectly spotless, brilliant shower, comfy beds, fresh water everyday..All the staff were amazing, from the cleaners, bar staff, kitchen staff, pool attendants, everyone was so kind and helpful. Breakfast was plentiful and delicious.. the spa was wonderful and we used it daily… I loved this place so much that I’ve come home and booked for next year already!

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