Description
Facilities: The hotel has 14 suites and 229 double rooms, which are located on 9 storeys and are reachable by 4 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided in public areas. The tour desk offer… more
Location: This popular hotel is located at the heart of the tourist centre, directly beside the sandy beach of Playa de las Burras (about 2 km from the large Playa del Inglés). There is a shopping centre with shops, restaurants, cafés and bars located across the road from the hotel. Public transport services are to be found 100 m away; while Gran Canaria airport is approximately 25 km from the hotel.
Meals: Dining facilities include a breakfast room, a café and a bar. Catering is provided by an air-conditioned, non-smoking buffet restaurant. Catering options include half board, full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Aerobics
- Entertainment for adults
- Karaoke
- Live music
- Pool table
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- High-speed cable connection
- Services
- 24-hour gym
- Balcony
- Bike rental
- Car rental
- Cash machine at the hotel
- Coffee machine
- Courtyard
- Currency exchange
- Garden
- Hair dryer
- Hair salon / beauty centre
- Healthcare centre
- Heated pool
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Public bathroom
- Reading room
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Water slide
- Children
- Childcare
- Game area
- Kid´s club
- Bars
- Bar
- Coffee shop
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- Themed restaurant
- À la carte restaurant
- Swimming pools
- Adults-only outdoor pool
- Children’s pool
- Full SPA circuit
- Gardens
- Poolside parasols
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Diving
- Golf course
- Golf course within 3 km
- Mini golf
- Padel tennis
- Snorkelling
- Surfing
- Table tennis
- Tennis court
- Water park
- Accessibility
- Accessible floor to reception
- Bathroom door greater than 80cm
- Bathroom with shower
- Facilities for people with disabilities
- Free basin depth greater than 60cm
- Handrails on the ramp
- Hotel entrance with ramp
- Hotel entrance with steps
- It has support bars in the bathroom
- Non-slip shower floor
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 2140 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Maspalomas
Showing 4 featured reviews out of 2140 TripAdvisor reviews
C
Chris B
14/06/2026
“An unforgettable honeymoon—we didn't want to leave!”
My wife and I spent 7 nights here for our honeymoon, and it was absolutely perfect. The location of the hotel is perfect. The infinity pool has a fantastic view of the beach, which is literally on the doorstep of the pool area. It’s also incredibly convenient, with handy supermarkets just outside t… more
B
Bhav999
Bristol, United Kingdom
11/06/2026
“Great hotel for a stress free stay!”
Superb hotel located right on the beach. Very clean in all areas. Staff are super attentive and friendly. Went all inclusive and quality and variety of food served in the restaurant at all meal times was excellent. Vast choice of hot and cold foods. Nice cocktails served at the outside bar. Highly… more
I
IGELOS
Vigevano, Italy
11/06/2026
“ALL WAS FANTASTIC !!!”
Our two-week vacation was truly a dream. Beautiful property, wonderful breakfasts and dinners, spacious, spotlessly clean, and quiet rooms (premium rooms), impeccable service, definitely a place to return to.
6
605deanv
18/06/2026
“We had a great time”
During our holiday on the island of Gran Canaria we stayed at Dunas Hotel in San Augustin. What a great hotel. We had a warm welcome at the reception and the room with direct access to the pool was spacious and clean. The shower is missing ventilation, the toilet is way too low and we missed a tras… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 94 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 8
Location: 10
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 9
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