Hotel Riu Palace Meloneras

“Food and drink is excellent. Branded spirits and excellent cocktails. Staff very good. Room nice with quality bed linen. Good co”

Nice hotel with excellent food

“Simply the best”

Just returned from this fantastic hotel..11 nights holiday..Simply The Best. Excellent Customer service..All staff are amazing their main priority is you having a great holiday..nothing is too much trouble. Rooms spacious and cleaned to a very high standard. Gardens, pools and grounds well mainta… more

Just returned from this fantastic hotel..11 nights holiday..Simply The Best. Excellent Customer service..All staff are amazing their main priority is you having a great holiday..nothing is too much trouble. Rooms spacious and cleaned to a very high standard. Gardens, pools and grounds well maintained. Food is the best. Melonares is a great resort and suitable for everyone.. A Big Thank you to everyone..too many to mention. you simply the best. Especially Martin always smiling,happy and helpful..You are Mr Riu palace melonares..don't ever change Martin. See you next year Pauline and David

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“Second Visit Just as Good as the First!”

As the title suggests, this was our second stay at the RIU Palace, Meloneras, and we have already booked to go back again later this year, and in the summer, next year. We booked with TUI, and after a 90 minute journey to the airport and 16 pick ups last year, we decided to book a taxi there and b… more

As the title suggests, this was our second stay at the RIU Palace, Meloneras, and we have already booked to go back again later this year, and in the summer, next year. We booked with TUI, and after a 90 minute journey to the airport and 16 pick ups last year, we decided to book a taxi there and back, which really made the journey to and from the hotel very comfortable. Check in was swift and we were instructed to go to the Rose Bar where the friendly barman provided us with a welcome glass of Cava. We only had to wait about 15 minutes before we got the call to say our room was ready. The room was on the third floor and we were more than happy with our side-sea view. As mentioned by many others, the rooms are large and the beds are the most comfortable I've ever found in a hotel. The bathroom and shower have shampoo, conditioner and shower gel which is high quality. The toilet roll, however, is not and could be better. The staff are a credit to the hotel, especially the ladies who clean the rooms. Nothing was too much trouble and they were always friendly and polite. The food..... the food was AMAZING! There was always an excellent selection of meats, fish, salad and vegetables and it felt very special to have a glass of Cava with breakfast. The pools and grounds are just stunning and there are plenty of sunbeds. There are people who reserve beds in the prime spots . I don't mind if people do this, go for breakfast and then go back to their beds but it's clear that some of these towels have either been left overnight or put on before 6am and are sometimes left empty all day. It wasn't an issue for me as I was always the first one in the pool. It's lovely and quiet by the pools which is exactly how it should be. I would definitely reccommend this hotel for anyone who wants to be spoilt, wants total relaxation, peace and quiet and we can't wait to go back in a few months time.

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“Tourist factory”

The reviews on TA are overstated. For context: we are used to staying at Intercontinental, Marriott, Hyatt, Shangri-La, Four Seasons and sailing Celebrity Cruises, so we know what a true 5-star experience looks like. This is not it. After the raving reviews, we expected a raving experience. Pros:… more

The reviews on TA are overstated. For context: we are used to staying at Intercontinental, Marriott, Hyatt, Shangri-La, Four Seasons and sailing Celebrity Cruises, so we know what a true 5-star experience looks like. This is not it. After the raving reviews, we expected a raving experience. Pros: Staff: Most staff members clearly enjoy their work and are friendly and eager to help - compliments to the individuals, Staff scores a 10 out of 10. Pools: The pools are nice, some with an amazing view. Every two sun loungers share an umbrella. Cons: This places feels like a factory, not a hotel: The priority is squeezing in as many guests as possible in the property, not the individual guest. We did not enjoy the huge crowds, sun lounger wars etc. More details below: Privacy: Staff knock and immediately open the door - they are inside your room before you can even answer. A knock should be a question, not an announcement. In a 5-star hotel, staff wait for a response. Here, you cannot count on being undisturbed in your own room. Beach: There is none. The nearest option is a public beach, a 10-15 minute walk away. Do not book this hotel expecting a beach holiday. Food: Cooking for this many guests is logistically impressive, and the variety is reasonable - but mass catering at this hotel comes at the cost of taste. The seasoning is consistently bland (breakfast and dinner). Lunch was outright bad - fortunately there are many alternatives near the hotel. Hygiene: Hand sanitizing before entering the buffets should be mandatory, as it is on cruise ships. The utensils are often dirty, which is simply a health hazard. They don't seem to care. Gym: Small and incomplete - the heaviest dumbbell is 10 kg. Rooms: Reasonably maintained at first glance, but look closer and you see a tired, aging hotel: mold in the shower, mattresses overdue for replacement. Pool area details: Missing tiles, lots of people block their seats early in the morning, all sun loungers are plastic. Verdict: Do not expect anything that will amaze you. This is a well-oiled machine for processing tourists - not a 5-star hotel.

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