Description
Facilities: The hotel has 26 suites and 411 double rooms, which are located on 5 storeys and are reachable by 8 lifts. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access is provided in public areas (no ext… more
Location: This hotel is located on a bank, overlooking Maspalomas. Countless shops and restaurants are located in the immediate vicinity. A free shuttle service runs guests to the beach, situated 4 km away. There is a bus stop located directly in front of the hotel.
Meals: Various dining options are available, including a breakfast room and a bar. Guests can dine at the restaurant (non-smoking, a buffet, air conditioning and high chairs). All-inclusive is offered as a catering option. Among the advantages of an all-inclusive stay are a selection of alcoholic and non-alcoholic beverages as well as special offers like snacks.
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- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Computer room
- Disco / DJ
- Games room
- Karaoke
- Live music
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Paid parking
- Parking
- Shuttle transfer
- Transfer to nearest beach
- Smoking
- Smoking area
- Services
- Balcony
- Bike rental
- Car rental
- Cash machine at the hotel
- Club
- Conference centre
- Fan
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Healthcare centre
- Heated pool
- Luggage storage
- Luggage storage
- Meeting room
- Pool games
- Pool jacuzzi
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Water slide
- Children
- Babysitting service
- Children´s entertainment
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Bars
- Bar
- Coffee shop
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Swimming pools
- Children’s pool
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Spa
- Activities
- Bike rental
- Golf course
- Mini golf
- Padel tennis
- Snorkelling
- Surfing
- Table tennis
- Tennis court
- Water park
- Accessibility
- Accessible floor to entertainment room
- Accessible floor to reception
- Accessible floor to the adapted room
- Accessible floor to the restaurant
- Bathroom door greater than 80cm
- Bathroom with shower
- Facilities for people with disabilities
- Free basin depth greater than 60cm
- Handrails on the ramp
- Hotel entrance with ramp
- Hotel entrance with steps
- It has support bars in the bathroom
- Lift-accessible floor
- Non-slip shower floor
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 5299 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 5299 TripAdvisor reviews
B
beckfltch
Cambridge, United Kingdom
05/04/2026
“Our experience in the hotel, it was really good!”
We had a great time in this hotel, first and foremost, I want to say that Pedro is definitely our favourite worker in here, 2ndly, we all felt so good with activities that the Animation Team did for us, we loved the Easter Eggs Hunt, and their charisma and energy and positivity was something that … more
I
I V
05/04/2026
“Great”
Definitely I have to say that the animation team incredible, I loved all the things that they team did, for both the children and adults and families in general, Eric Pedro Alberto Joel and Nico you are the bests, in general the hotel is lovely, but without this the entertainment team it would have… more
G
G3148EVjohnb
Glasgow, United Kingdom
05/04/2026
“A little haven in the sun”
Love this place it's our 4 th time here and it's a wee gem staff are friendly and fantastic food is great rooms are brilliant safe haven in the sun . Big thanks to all the staff .especially alex our bar tender (sorry not singling out just so helpful) animation team were fantastic this year and w… more
L
Lez M
05/04/2026
“Mirador by dunes holiday”
Great animation team and staff, not one person gave bad vibes, Pedro, nico Joel Alberto and eric and many more made the days great with games and summat to do, ie darts archery pool party karaoke dance shows(greatest showman), great with everyone especially the kids , food was average but very eata… more
C
carterlynne007
Barnstaple, United Kingdom
08/04/2026
“Restaurant/Pool bar food counter staff”
This was our 2nd visit but this time the restaurant and pool bar food counter staff were not all very friendly. No smiles, no please or thank yous, abrupt and generally not a good experience
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 403 reviews
Service: 8
Cleanliness: 8
Room: 8
Facilities: 8
Location: 7
Breakfast: 8
Lunch/Dinner: 8
Quality/Price: 8
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