Description
Facilities: The hotel has 26 suites and 411 double rooms, which are located on 5 storeys and are reachable by 8 lifts. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access is provided in public areas (no ext… more
Location: This hotel is located on a bank, overlooking Maspalomas. Countless shops and restaurants are located in the immediate vicinity. A free shuttle service runs guests to the beach, situated 4 km away. There is a bus stop located directly in front of the hotel.
Meals: Various dining options are available, including a breakfast room and a bar. Guests can dine at the restaurant (non-smoking, a buffet, air conditioning and high chairs). All-inclusive is offered as a catering option. Among the advantages of an all-inclusive stay are a selection of alcoholic and non-alcoholic beverages as well as special offers like snacks.
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- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Live music
- Parking
- Paid parking
- Shuttle transfer
- Transfer to nearest beach
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Luggage storage
- Pool jacuzzi
- Room service
- Sun terrace
- Water slide
- Children
- Children´s entertainment
- Kids' pool
- Kid´s club
- Bars
- Coffee shop
- Pool bar
- Restaurants
- Buffet restaurant
- Swimming pools
- Children’s pool
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Massages
- Activities
- Bike rental
- Mini golf
- Padel tennis
- Table tennis
- Tennis court
- Accessibility
- Accessible floor to entertainment room
- Accessible floor to reception
- Accessible floor to the adapted room
- Accessible floor to the restaurant
- Bathroom door greater than 80cm
- Bathroom with shower
- Free basin depth greater than 60cm
- Handrails on the ramp
- Hotel entrance with ramp
- Hotel entrance with steps
- It has support bars in the bathroom
- Lift-accessible floor
- Non-slip shower floor
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 5582 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 5582 TripAdvisor reviews
G
George S
31/07/2026
“Amazing”
The holiday was one of my personal favorites, the entertainment always getting people involved and being in general amazing ( especially Raul)
K
kerry c
30/07/2026
“Reps outstanding”
Gran Canaria Maspalomas amazing experience and the reps are out this world. Anyone wants to stay I would recommend and Raul, Sami, Filipino and Cintia they keep the entertainment so fun out going & they keep the guests happy and non stop talking interaction is incredible
S
Stan P
30/07/2026
“Very good”
The entertainment team are so good and friendly
K
Kiera M
30/07/2026
“amazing”
the experience has been amazing, the entertainment team are so so so good, very good with the audience!
J
Jolly242
30/07/2026
“Brochure Misleading. rooms very dated.”
The hotel is very dated and the rooms need a lot of updating and the ones in the brochure do not reflect the rooms we saw in the hotel. The first room we had was unclean, the wardrobes didnt open properly and the fridge fell forward whne you opened the door as it hadnt been fixed inside the cabine… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 406 reviews
Service: 8
Cleanliness: 8
Room: 8
Facilities: 8
Location: 7
Breakfast: 8
Lunch/Dinner: 8
Quality/Price: 8
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