Description
Facilities: The hotel was renovated in 2021. The friendly staff at the reception desk in the lobby are happy to answer any questions. A conference room is among the facilities and amenities available at the hotel. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. A garden provides extra space for re… more
Location: This pleasant beach hotel is located on a quiet side street in the outskirts of Playa de las Americas. Sandy Playa de Troya and the town centre are only 450 m away. There are also convenient public transport links close at hand (150 metres away). The international airport is a 15-minute car journey away.
Meals: Dining facilities include a buffet restaurant, a dining room, a café and a bar. Catering options include half board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety.
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- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Room service
- Sun terrace
- Bars
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- Swimming pools
- Gardens
- Outdoor pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Activities
- Bike rental
- Accessibility
- Accessible floor to reception
- Hotel entrance with ramp
- Hotel entrance with steps
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 2879 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 2879 TripAdvisor reviews
N
Nia O
31/03/2026
“Lovely hotel and staff”
Really lovely hotel, the staff are helpful and lively. The rooms, although in need of some renovation, are more than adequate. We had a room on the 1st floor, which had a terrace with sun loungers and a table and chairs. The evening entertainment was fun and amusing. Eric, the trainee guest rela… more
J
Joanne C
25/03/2026
“Great hotel”
Couldn’t fault a thing. Very clean staff was fantastic great location
S
SteveBranney
Derby, United Kingdom
29/03/2026
“Some areas could improve, but would visit again”
I do rate this hotel in many ways but some things have let it down, which is a shame. Positives; we had a free upgrade to a suite this time, the check in lady was really helpful and friendly, the shower is powerful and hot (mostly), the hotel is well maintained and kept very clean, breakfast is pre… more
B
Balham1066
London, United Kingdom
29/03/2026
“5 Day Break”
Stayed here for 5 days and overall had a pleasant experience, but I wouldn’t quite rate it as a true 4-star hotel. The location is excellent, with plenty of restaurants, bars and shops all within a reasonable walking distance, which was a big plus. The hotel itself was clean throughout, and the … more
A
Andrea W
26/03/2026
“Not relaxing”
Location excellent.Most nights guest coming in 2am. 4am. 5.30am shouting on corridors banging on doors trying to find rooms. Feel like had no sleep wotsoever. Yes small pool shut down all brown. Lifts always breaking down walking up down 6 flights steps .Not great. Sorry but would not recommend … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 54 reviews
Service: 8
Cleanliness: 8
Room: 8
Facilities: 8
Location: 8
Breakfast: 8
Lunch/Dinner: 8
Quality/Price: 8
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