Description

This hotel is located at the upper part of Puerto Rico (Gran Canaria), it offers 257 recently refurbished apartments with a wide terrace and impressive views overlooking Amadores bay. Comfort, service and fun for all the family are the trademark of the ALTAMAR APARTHOTEL. Back at the hotel, a swim in one of the pools will smooth away the tiredness from a day full of excitement. The hotel entertainment staff offer activities day and night. 1 bedroom apt: This type of apartment offers breathtaking sea views and they are equipped in order to ensure a wonderful stay. Self-contained room with twin beds, wardrobe, desk and ceiling fan. Living room with a flat screen with satellite connection*, telephone, corner sofa and ceiling fan. Kitchen equipped wth fridge, microwave, coffee machine, toaster and cooking facilities. Bathroom with shower Safe* Cleaning service 3 times a week Club roomThis modern furbished room has a self-contained room and a privileged location in our resort. All of this with its wonderful terrace with stunning views makes of it the perfect room to enjoy your holidays. Incredible sea views from the top of the hotel. Flat screen with satellite connection for free. Safe, mattresses for sunbeds. Totally equipped kitchen: fridge, microwave, coffee machine, kettle and cooking facilities. Double access, one entrance at the lounge area and a direct entrance to the bedroom at the terrace. This kind of distribution makes our apartments brighter. Bathroom with shower, hairdryer and magnifying mirror. This restaurant is located on a terrace overlooking Amadores bay. It is remarkable for its caring selection of food and beverages as we as its professional service. In addition, there is a wine menu with international and national brands and a wide selection of international beverages. The hotel has a 24 hour reception, a luggage room, internet in reception area and a supermarket. This fantastic hotel has two swimming pool areas with sea views. There are two heated swimming pools for adults and another one for children. There is an area dedicated to sports with a amazing sea view, this small sport facility has a basketball court, a small football field as well as a volleyball court . At the reception hall there is a games room with a wide selection of the latest games in the market. Please note that some facilities may have a local charge.

How to arrive

Puerto Rico - See map

Facilities and services

Swimming pools
Restaurants

Other: Heating (free of charge)

Additional services: Laundry Service; Lift

Reception: 24-hour reception; Multilingual staff

Entertainment: Pool table; Shops in hotel

Parking: Nearby parking; Parking

Smoking: Smoke detector; Smoking area

Wi-Fi: Complimentary Wi-Fi

Services: Cash machine at the hotel; Conference centre; Fan; Luggage storage; Newspapers; Room service; Sale of tickets; Shared pool; Sun terrace; Terrace; Vending machines

Children: Children´s entertainment; Game area; Kids' playground; Kid´s club

Bars: Bar; Pool bar; Snack bar

Restaurants: Buffet restaurant

Swimming pools: Children’s pool; Outdoor pool; Poolside parasols; Poolside sun loungers; Towel service

Gym and SPA: Gym; Massages; Spa

Activities: Golf course; Table tennis

Accessibility: Wheelchair access

Check-in/Check-out

Deposit:: #{ depositAmount } #{ depositCurrency } #{ depositType }; Payment method: #{ paymentMethods }; Payment date: #{ depositTime }

General: Number of people: #{numberOfPersons}; Floor: #{floorNumber}

Tourism register number:: #{ registryNumber }

Our rentals include:: Utilities; Cleaning; Admin fees and taxes

Good to know

About the deposit

Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.

Additional information

Key pick-up

#{ keyCollection }

Tourism register number:

#{ registryNumber }

National Identification Code

#{ nationalIdentificationCode }

Taxes included in the final price

This property has additional information that you can

Featured TripAdvisor reviews
Featured guest reviews

8 Very good

Rating 4 around 5 for travellers of Tripadvisor

Very good

Based on 2813 reviews

Location

Rating 3,9 around 5 for travellers of Tripadvisor

Quiet in the room

Rooms

Rating 4,1 around 5 for travellers of Tripadvisor

Service

Value for money

Rating 4,2 around 5 for travellers of Tripadvisor

Cleanliness

This accommodation stands out for its good cleaning service

Showing 5 featured reviews out of 2813 TripAdvisor reviews

graeme c

05/05/2026

“Great stay”

Yet another great stay. All staff helpful and friendly. Shout out to the team on reception who went above and beyond to help us. Booked again for June.

Sue S

Newbury, United Kingdom

26/04/2026

“Great place for a fab holiday”

What an excellent hotel - great value for moneys - rooms were huge with sunbeds and table and chairs on terrace - plenty of sunbeds - two pools - one heated. Bar and restaurant were fabulous seating inside and out. Food was very good - plenty of choice for everyone - even sweets in the desserts. P… more

Linda M

Warrington, United Kingdom

24/04/2026

“Fab week away with my 33 year old daughter”

Great value for money. The rooms were clean and had everything that was needed. Plenty of beds by the pool and belting views. There was plenty of food. A bit of something for everyone. Entertainment crew were great. Most of the staff were very polite and happy to help. The guy on reception needs t… more

Aaron W

19/04/2026

“Okay stay, a couple of easy changes could make it better”

Really enjoyed our stay at the altamar, The food has been really good, the location of the hotel is brilliant only about 6 euros to either beach and the euro centre is only a 5-10 min walk (depending on if you’re going up the hill or down). There are however a few really simple things that could be done to make this hotel much better. 1) There are two pools, one has the bar and restaurant next to it, the other (the bigger one that allows inflatables) has what looks like an old bar that’s been made into a beauty salon. It’s a long way to go to the bar from the large pool (see number 2 for why this is a problem). We travelled with 2 young boys, the lifeguard told us that they weren’t allowed to jump into the pool next to the restaurant so had to use the larger one further away.. it was also weird that as soon as any kids started to play in the pools, the lifeguards basically stood right where they were, almost right ontop of them from the side of the pool, was weirdly uncomfortable. One was removed 2 days into our holiday due to a complaint from another guest and the new one just let people get on with it to be fair as per 99% of the lifeguards you’ll see on holiday. 2) if you go all inclusive, you get the small cups and aren’t allowed a bigger cup from the bar, this means the two mouthfuls of drink you get from the cups make going to the bar from the larger pool a real chore. Could easily be rectified by allowing all inclusive guests to have larger cups & would save on washing up etc? Don’t really understand why this is a rule but it is enforced by the staff. (If you put 1 & 2 together, it’s a real pain, not allowing our kids to jump into the pool next to the bar but also not allowing us to get larger drinks so we aren’t spending 70% of the time walking from one to the other). 3) This is more of a personal opinion, but there is a speaker around the large pool, just put some music on! When the entertainment staff come round and do their daily activities with the music, everyone is there singing away to it and enjoying it. Not really sure why it has to be a silent pool when it’s clearly aimed at the “play pool”. Feel like it let the atmosphere down a bit. That said, they were our only small gripes as a family of 6. The entertainment staff were great, struggled for space on a nighttime to be fair but did the best they could with what was available. The mini disco is in the football court & then the shows are back in the restaurant but start before the restaurant shuts so the atmosphere isn’t the best but there’s no where else they can really do it, so it’s fine. As i said earlier the food was brilliant, plenty of choice every day, breakfast served thick bacon and pork sausage every day which was nice! Lift system is fine, albeit if you’re unlucky and the lifts break you’d better be fit as a fiddle because the amount of stairs is ridiculous! Very clean hotel, they do a good job in communal areas and rooms, albeit our rooms weren’t cleaned on Thursday or Sunday (stayed tues-tues) but no big deal. Shower was okay, some days turned cold during peak times but only for a small while. Views are spectacular over the sea, we were on the bottom floor and still had brilliant views of the sea. All in all a decent stay, probably wouldn’t return as there wasn’t really anything exceptional about it, but wouldn’t shy away from going back for the price.

joanne d

02/05/2026

“Ok”

Hotel was generally ok but no good if mobility issues. Room cleaning was hit and miss. Bed sheets changed after 12 days duvet cover never changed Food basic and repetitive but not hot enough Entertainment wasn't up to much was on for an hour then karaoke for an hour. In the dining room the only i… more

The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info

Based on 10 reviews

Service: 9

Cleanliness: 8

Room: 8

Facilities: 8

Location: 8

Breakfast: 8

Lunch/Dinner: 7

Quality/Price: 8

#{item.note}

#{item.user}

Date: #{item.date}

#{ getBarText }

1
...
#{currentPage - 1}
#{currentPage}
#{currentPage+1}
...
#{totalPages}

More Info Less Info

Key features of the moderation of reviews

There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.

Our criteria for collecting guest reviews

After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.

When will my review appear on the website?

Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.

How long will my review stay on the website?

Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.

Can I get a reward for my opinion?

No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.

Can a review be edited?

No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.

Will my review appear on other websites or publications?

Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.

If I write a review about a service, can the provider contact me about it?

No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.

Room type	Board basis		Final price
Selected option #{selectedRoom.name}	#{selectedRoom.board_text}
#{room.name}	#{room.board_text}

to	from	Expenses
#{ formatDate(freeFeesPeriods.start_day) }	#{ formatDate(freeFeesPeriods.end_day) }	FREE
#{ formatDate(fee.start_day) }	#{ formatDate(fee.end_day) }	#{ fee.price.toFixed(2) } #{ currency.symbol }

Servatur Altamar