Description
Facilities: The hotel has 260 rooms, which are located on 5 storeys and are reachable by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Guests receive a welcome drink upon arrival. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a range of facilities for g… more
Meals: Dining facilities include a restaurant, a dining room and a bar. Catering options include bed and breakfast, half board and all-inclusive. A delicious and varied buffet is prepared for breakfast and dinner. Gluten-free meals, vegetarian dishes, lactose-free food and vegan food can be prepared on request.
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- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Live music
- Parking
- Paid parking
- Wi-Fi
- Complimentary Wi-Fi
- Children
- Children´s entertainment
- Kid´s club
- Bars
- Pool bar
- Restaurants
- Buffet restaurant
- Swimming pools
- Outdoor pool
- Poolside sun loungers
- Services
- Sun terrace
- Activities
- Table tennis
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 4018 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 4018 TripAdvisor reviews
A
Amanda B
24/04/2026
“Excellent hotel”
On arrival in reception, the staff were friendly and welcoming, check in quick - no dramas. You can get beach towels with a returnable £10 deposit. You can ask to keep your room on the day before you depart for a change, we weren’t able to due to the hotel being full, but they have a shower room th… more
O
Olivia M
16/04/2026
“Staff are the hotel at great!”
Stayed the Servatur Playa Bonita for a few days and it was perfect for a short getaway. The staff were really friendly, Alian in the animation team was great. I would definitely stay here again.
S
Steveo4020
Alconbury, United Kingdom
03/05/2026
“Amazing Staff”
Just back from our first visit to Gran Canaria and we were not disappointed. Lovely hotel 40 minutes from airport and greeted by friendly professional staff. Situated minutes from the beach and local shops bars and restaurants ideal for anyone but would stress its steep steps down from the promenad… more
I
iaatkinson
North Shields, United Kingdom
21/04/2026
“You wont be hungry”
We stayed here for 7 nights, all inclusive. As my title says you wont go hungry. There are 5 different meal sittings, basically stretching from 7am - 9pm ( there are a few small gaps). The food is of fairly good quality as well, and you can eat something different every day at the 3 main sitting… more
J
Jo B
16/04/2026
“The staff are lovely!”
Alian, the one man animation team, is great! He runs a brilliant pilates lesson - not to be missed. The bar staff also (I forget their names) work hard to make sure youre looked after, and have great chat.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 71 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 8
Location: 9
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 8
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