Description
Facilities: The hotel has 511 rooms, which are located on 8 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The… more
Location: This hotel is located near to the vibrant shopping and leisure centres of Kasnah and Metro. The beach is 1.5 km from the hotel and connections to the public transport network are close at hand. Moreover, there is a free bus shuttle service to the beach.
Meals: The hotel includes a bar. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. Catering options include half board, all-inclusive and all-inclusive special. Special extras await all-inclusive holidaymakers, such as alcoholic beverages and snacks, for example. A delicious and varied buffet awaits guests at breakfast, lunch and dinner.
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- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Live music
- Means of communication with the center
- Shuttle
- Shuttle transfer
- Airport transfer
- Transfer to nearest beach
- Wi-Fi
- Complimentary Wi-Fi
- Children
- Children´s entertainment
- Kid´s club
- Bars
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- Swimming pools
- Gardens
- Outdoor pool
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Jacuzzi
- Activities
- Bike rental
- Golf course within 3 km
- Mini golf
- Table tennis
- Tennis court
- Water park
- Accessibility
- Bathroom door greater than 80cm
- Bathroom with shower
- Entertainment rooms, toilets in adapted communal areas
- Ground floor reception
- Handrails on the ramp
- Hotel entrance with ramp
- Hotel entrance with steps
- It has single-flow taps
- It has support bars in the bathroom
- Non-slip shower floor
- Restaurant table height 75-78cm
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 4103 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 4103 TripAdvisor reviews
A
Adventure63054434565
Ireland
05/05/2026
“Love this hotel !”
This was our 5th visit to this hotel and we have always had a lovely holiday. The atmosphere is very relaxed and friendly. The entertainment leaders Colleen and Betty are great and have been there for years. The standard of food is amazing and getting better all the time ! We had a premium room whi… more
L
Lorraine S
02/05/2026
“Great entertainment!”
We didn’t actually stay at this hotel but felt we had to leave a review even though we were staying at the hotel next door. We listened to and watched the entertainment on our balcony on Saturday 2nd May and it was excellent. And we wanted to be at your hotel!!
M
MattiMantila
Helsinki, Southern Finland, Finland
16/04/2026
“Everything for everyone!”
Great place to spend week or two. Most we liked was many nice activities. Everything worked very good and if not it was fixed fastly. Food and drinks tasted well. Taking foods and drinks was well organized. We want to give special thanks to: Reseption Fernando, Maintenance Kevin, and last but defe… more
C
Cliff M
12/04/2026
“Nice stay, good location, tired property”
Considering how busy this hotel is the money being spent in the up keep and modernisation of this hotel is minimal. The hotel is tired and needs some care. The reception floor is all lifting and the paintwork is scuffed and dirty doesn't give good first impression. The rooms are Ok very clean and … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 341 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 8
Location: 9
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 9
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