Description
Facilities: The hotel has 511 rooms, which are located on 8 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The… more
Location: This hotel is located near to the vibrant shopping and leisure centres of Kasnah and Metro. The beach is 1.5 km from the hotel and connections to the public transport network are close at hand. Moreover, there is a free bus shuttle service to the beach.
Meals: The hotel includes a bar. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. Catering options include half board, all-inclusive and all-inclusive special. Special extras await all-inclusive holidaymakers, such as alcoholic beverages and snacks, for example. A delicious and varied buffet awaits guests at breakfast, lunch and dinner.
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- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Live music
- Means of communication with the center
- Shuttle
- Shuttle transfer
- Airport transfer
- Transfer to nearest beach
- Wi-Fi
- Complimentary Wi-Fi
- Children
- Children´s entertainment
- Kid´s club
- Bars
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- Swimming pools
- Gardens
- Outdoor pool
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Jacuzzi
- Activities
- Bike rental
- Golf course within 3 km
- Mini golf
- Table tennis
- Tennis court
- Water park
- Accessibility
- Bathroom door greater than 80cm
- Bathroom with shower
- Entertainment rooms, toilets in adapted communal areas
- Ground floor reception
- Handrails on the ramp
- Hotel entrance with ramp
- Hotel entrance with steps
- It has single-flow taps
- It has support bars in the bathroom
- Non-slip shower floor
- Restaurant table height 75-78cm
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 4140 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 4140 TripAdvisor reviews
P
Pioneer47973577317
Bedfordshire, United Kingdom
15/07/2026
“Pleasantly surprised”
Just got home from a great week at the servatur . Unusually , unless you book a superior room you don’t get a fridge . Myself and hubby had a superior but my daughter and 3 children were in a standard as you cannot have more than 2 people in a superior and her hubby and son were in a superior . The… more
G
Graeme L
05/07/2026
“Returned after 2 years”
I returned here for 8 nights (June 23- July1 2026) after a 2 year gap and I enjoyed it just as much, if not more! The room was very nice- though I don't think it would leave much room if the bed settee was folded out... The room was cleaned daily. and someone came to fix my leaky sink. The food was… more
M
Matt W
11/07/2026
“Wonderful stay”
Just returned from a 6 night stay Never really write reviews but the hotel and staff deserve one Firstly let me compliment the kitchen staff the food was great huge selection and tasty Restaurant was clean never struggled to find a table and staff were very polite and always smiling Rooms beds … more
O
Owen C
08/07/2026
“Decent”
The hotel is located very near local amenities such as the Yumbo Centre. The communal areas of the hotel are decent with a nice pool area and a designated adults only area. The adults only area is a decent distance away from the family areas so there isn’t too much disruption. We did bed and brea… more
A
Angela H
06/07/2026
“Family holiday.”
The staff were very friendly and helpful, especially the housekeeping and maintenance staff. The maintenance man fixed an issue with our toilet immediately and was very keen to help. Most staff, with the exception of one man in the restaurant, were smiley and welcoming which makes all the differenc… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 341 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 8
Location: 9
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 9
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