Description
Facilities: The hotel has 511 rooms, which are located on 8 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The… more
Location: This hotel is located near to the vibrant shopping and leisure centres of Kasnah and Metro. The beach is 1.5 km from the hotel and connections to the public transport network are close at hand. Moreover, there is a free bus shuttle service to the beach.
Meals: The hotel includes a bar. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. Catering options include half board, all-inclusive and all-inclusive special. Special extras await all-inclusive holidaymakers, such as alcoholic beverages and snacks, for example. A delicious and varied buffet awaits guests at breakfast, lunch and dinner.
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- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Live music
- Means of communication with the center
- Shuttle
- Shuttle transfer
- Airport transfer
- Transfer to nearest beach
- Wi-Fi
- Complimentary Wi-Fi
- Children
- Children´s entertainment
- Kid´s club
- Bars
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- Swimming pools
- Gardens
- Outdoor pool
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Jacuzzi
- Activities
- Bike rental
- Golf course within 3 km
- Mini golf
- Table tennis
- Tennis court
- Water park
- Accessibility
- Bathroom door greater than 80cm
- Bathroom with shower
- Entertainment rooms, toilets in adapted communal areas
- Ground floor reception
- Handrails on the ramp
- Hotel entrance with ramp
- Hotel entrance with steps
- It has single-flow taps
- It has support bars in the bathroom
- Non-slip shower floor
- Restaurant table height 75-78cm
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 4149 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 3 featured reviews out of 4149 TripAdvisor reviews
S
Symone-eyes
London, United Kingdom
26/07/2026
“First time to Gran Canaria”
We stay for 5 days ..lovely hotel , room are nice very clean, Staff was amazing and lovely..food was good and the cocktails oh I miss them already 😂. Kids pool was great, Great location just 15 mins from the beach lots of shop around And there one in the hotel which was handy. Would highly recomm… more
T
Tina H
21/07/2026
“1st time staying and won't be the last!”
I don't normally write reviews but i feel this one is needed. Just got back from a 6-night trip, and it was my first time staying there, but I gotta say, we had a lovely time! I'd totally recommend this hotel and would even go back myself. The pool is awesome—super big and nice. It's got differ… more
P
Pioneer47973577317
Bedfordshire, United Kingdom
15/07/2026
“Pleasantly surprised”
Just got home from a great week at the servatur . Unusually , unless you book a superior room you don’t get a fridge . Myself and hubby had a superior but my daughter and 3 children were in a standard as you cannot have more than 2 people in a superior and her hubby and son were in a superior . The… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 342 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 8
Location: 9
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 9
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