H10 Atlantic Sunset Horizons Collection

“Another great experience at H10”

This is was our third visit to H10 Atlantic sunset. As a family of four, our main aim was one of relaxation and minimal stress. The hotel and all the staff really looked after us and accommodated my wife who needs a special gluten-free diet due to coeliacs. We stayed with the Privilege package an… more

This is was our third visit to H10 Atlantic sunset. As a family of four, our main aim was one of relaxation and minimal stress. The hotel and all the staff really looked after us and accommodated my wife who needs a special gluten-free diet due to coeliacs. We stayed with the Privilege package and took advantage of the great food and staff in the lounge. The other restaurants were also good and we enjoyed a variety of meals during our stay. Thanks to all the staff

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“Lives up to 5 star quality”

Excellent service and food - you won’t find better in an all inclusive resort. Our children are aged 6, 8 and 11 and have all eaten really well and had all the choice they could have hoped for. The adult choices are exceptional too. It’s far exceeded expectations.

“A great Hotel”

We have been to this area many times but not this hotel. We normally stay just over the road at The Bahia Principe Costa Adeje, and have gazed at this Hotel wondering what it was like. So when the time came to book for this year and Knowing that Bahia was closed for refurbishment we did a little re… more

We have been to this area many times but not this hotel. We normally stay just over the road at The Bahia Principe Costa Adeje, and have gazed at this Hotel wondering what it was like. So when the time came to book for this year and Knowing that Bahia was closed for refurbishment we did a little research into the little Bahia as it has completed its refurb, However price has gone up dramatically so we decided that Now was the time to check the H10. What a lovely place , first impressions were amazing!! Very clean, Modern and 5 star, Reception staff were great, and as we had checked in online it made things very easy, the staff were a little concerned that we may miss dinner , so they escorted us down to Dinner and on completion we resumed the business of getting our map of the resort and shown where our room was!! Room was beautiful , very clean and a stunning view from the 5th floor balcony, a massive bathroom with a huge walk in shower, his and hers sinks, lovely. The pools were great all heated and there seemed to be plenty of sun beds.. even though it would seem to be in peoples holiday routine to get up really early and bag a sunbed. Meals were good, favourite restaurant was the Italian, very nice food and all served at the table !! No Buffet anywhere. There was just somethings I personally did not like with the Buffet like, after a while it became a bit boring, sorry. The salads were a bit to pretty and fussy where I would just love to see a large bowl of Coleslaw, and not occasionally a tiny bowl of chicken coleslaw!! The cups for tea and coffee at breakfast are small so you have to keep getting a refil which means getting it from the machine which likeminded people are doing so it can be congested, and when you get back to your table, your food is cold. Also at the desert table there is a great idea....... bowls of sweeties for the kids ( And adults) however how many children's hands went in those bowls per meal???? Lots and those hands have been where?? Noses, toilets etc I am talking 5,6,7 year olds . Sorry to be a Party Pooper but I really think children should be supervised at a buffet, not just at this hotel but wherever there is a buffet. Great things about the Buffet, The staff!!!! Massive shout out to Katya!! That Girl has got Hotel Manager written all over her. She is always smiling, always happy to help she is made for the Hospitality Industry, because of her leadership the others on shift with her are also very good. If you have not promoted this young lady yet ..... then do so before she is poached by another hotel. Katya is not the only person that we thought was great. We spent a lot of our time relaxing at the tables of the snack bar, relaxing reading etc. We do not lie in the sun anymore, we are older with sun damage , so we have learnt our lesson and it is very liberating not to be part of the sunbed wars. However I digress, the bar staff here were also amazing in particular Yerai Rodriuez, such a friendly guy, and so good at his job. next the evening bar and terrace . great entertainment especially the flagship night on Saturday with the Elton John Tribute absolutely Brilliant!! And the Bar staff here also work really hard. with a special shout out to Marco, very good at his job and even when really busy is very funny!!1 So good at what he does, has an Eagle eye for an empty glass that needs filling!! Over all a great hotel, as always some hotels do things better than others and vice versa . a great thing to bear in mind also is that the bar is all branded names. my poison is rum and I was drinking Havana 7 . Well done H10 great holiday.

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“Good”

We stayed in July we were privilege, the rooms are all the same but it is nice to get the extra resturant and pool. Rooms are beautiful, with nice bathrooms. We had a great view of the sea. The kids pool is busy (to be expected) but a nice selection of pools. The privilege rooftop pool is beautiful… more

We stayed in July we were privilege, the rooms are all the same but it is nice to get the extra resturant and pool. Rooms are beautiful, with nice bathrooms. We had a great view of the sea. The kids pool is busy (to be expected) but a nice selection of pools. The privilege rooftop pool is beautiful. You get a towel for the pool in your room which needs to be exchanged if you want a fresh towel. All drinks are bar service no waiters/waitresses at the pools. The food is good, Buffett is fine, Italian and American were nice, the privilege restaurant is excellent you have to be organised to get the booking you want for all restaurants except the Buffett. The staff seemed quite manic even though it wasn’t full, all very friendly and polite all the same. Drinks were good and cocktails were nice. The bar in the evening was very manic and a very long wait for a drink. We only went to the theatre once which was fine and we didn’t use the kids clubs. I purchased the birthday celebration for my daughter which was lovely. My only issue was with cockroaches we had in the room, we had quite a few but they did agree to move our rooms in the end, however there was no manager and it was all rather disjointed in getting this sorted.

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