Description
Facilities: The complex was renovated in 2021. Guests have a choice of 438 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions.… more
Meals: The complex includes a bar. Guests can dine in a cosy atmosphere at the restaurant (a buffet and air conditioning). A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals and vegetarian dishes can be prepared on request. The complex also offers snacks. The show cooking is a particularly special attraction.
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- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Parking
- Paid parking
- Wi-Fi
- Complimentary Wi-Fi
- Children
- Children´s entertainment
- Kids' pool
- Kid´s club
- Bars
- Coffee shop
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Children’s pool
- Gardens
- Services
- Indoor pool
- Sun terrace
- Gym and SPA
- Gym
- Massages
- Sauna
- Activities
- Table tennis
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 80 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Puerto De La Cruz
Showing 4 featured reviews out of 80 TripAdvisor reviews
B
Brian J
Kilbarchan, United Kingdom
30/09/2025
“Great hotel.”
I was somewhat concerned having read previous reviews of Alua Tenerife, particularly from fellow Brits, however we have great week. The hotel is spotlessly clean, staff are helpful and friendly and even though some aren't fluent in English they understood enough that it was never a problem. The poo… more
L
Lisa F
21/09/2025
“Girls trip to relax and unwind”
This was my 3rd trip to Tenerife, this resort did not disappoint. Located 10km distance from the airport, the hotel was beautifully located next to the golf courses and a small marina. Good selection of bars, restaurants and tourist ticket office all within walking distance. The hotel itself had… more
I
Ian W
Glasgow, United Kingdom
17/10/2025
“Nice large hotel, very clean.”
very clean, nice rooms, good food in main buffet, basic alcoholic drinks in the all inclusive package, nice roof top bar but often very quiet
F
Faith p
10/10/2025
“Rude staff”
Would not say it was worth the money paid. We paid for half board the breakfast was lovely but the dinner on the other hand was not. As we paid half board drinks were not included so we bought are own drinks which we were told we were not allowed and had to drink water the staff were rude and did n… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 296 reviews
Service: 8
Cleanliness: 8
Room: 7
Facilities: 8
Location: 8
Breakfast: 7
Lunch/Dinner: 7
Quality/Price: 8
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