Bahia Principe Explore San Felipe

“Absolutely fantastic place”

Absolutely fantastic place Very clean and tidy hotel Food and drinks really good Staff are amazing I stayed 10 nights with my 14 year old son Going to be returning again in next few weeks cannot wait I got a beautiful sea view room and I miss it 😔 Entertainment more for small kids but there … more

Absolutely fantastic place Very clean and tidy hotel Food and drinks really good Staff are amazing I stayed 10 nights with my 14 year old son Going to be returning again in next few weeks cannot wait I got a beautiful sea view room and I miss it 😔 Entertainment more for small kids but there is so much to do and see around Puerto de la Cruz Siam park brilliant- about 2 hours transfer from this hotel Loro Parq - Fantastic - free train transfer from McDonald's Close by everyday I Rented an electric bike from a company around the corner from the hotel for my son and he Absolutely loved that he went on huge bike rides down the coast. There is Lago Martiánez its a famous man-made saltwater pool and leisure complex about 5 min walk from the Hotel we had a fantastic time here absolutely beautiful place. We came 17th July, it wasnt busy the first weekend we was there but after that with the school holidays it got alot busier. We didnt que much for food the staff was very efficient at seating you. All inclusive was well worth it , Cappuccinos all day long haha

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“Great stay!”

We have just enjoyed a lovely 10 day break. The location is amazing right on the sea front and a few lovely shops and eateries on hand if you fancy a night away from the hotel. There is a sea salt water park literally a couple of minutes walk away which is only €7PP. There was always beds with no b… more

We have just enjoyed a lovely 10 day break. The location is amazing right on the sea front and a few lovely shops and eateries on hand if you fancy a night away from the hotel. There is a sea salt water park literally a couple of minutes walk away which is only €7PP. There was always beds with no bed wars and i must admit the lifeguard was amazing at his job and keeping everybody safe. It’s worth noting though before you go that you can’t take any lilos or balls in the larger pool and these are restricted to the shallower pool. The entertainment staff were amazing and really looking after me when i found out my step father had passed away whilst we were away. Very, kind and thoughtful of them. All the bar staff work so hard as do all the staff to be honest! We arrived to a banner on our door with happy anniversary and a nice complimentary drink which i thought was a lovely touch. The food for us was okay and there was lots of choice with even bloody marys or prosecco in the breakfast sitting! However, we’re used to staying in resorts where i find there are more restaurants and more varied foods so that aspect was just different for us. Rooms were spotless!!! As a family used to going to resorts we personally wouldn’t go back again but i would highly recommend it to families that like just an all inclusive hotel though! Well done to all the staff at san fellipe, thank you for looking after us we very much enjoyed our stay! x

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“3 star tops”

Overall, I’d describe this as a solid 3-star hotel rather than the advertised 4-star. It wasn’t a terrible stay, but it didn’t quite meet our expectations, and I personally wouldn’t return. There are definitely some positives. The hotel is exceptionally clean, and the staff throughout the hotel ar… more

Overall, I’d describe this as a solid 3-star hotel rather than the advertised 4-star. It wasn’t a terrible stay, but it didn’t quite meet our expectations, and I personally wouldn’t return. There are definitely some positives. The hotel is exceptionally clean, and the staff throughout the hotel are friendly, welcoming and hardworking. One feature I absolutely loved was the key card wristband instead of a traditional room key – it’s such a simple idea but incredibly convenient, especially around the pool. It’s worth knowing before you arrive that you can book into two à la carte restaurants, as nobody really tells you about this. The service in both was excellent. The Italian restaurant served a really good pizza, and the Mediterranean restaurant had lovely starters. However, I’d avoid the gnocchi Bolognese – it was honestly one of the worst dishes we had all week. Our room was very clean and had a good-sized balcony. We had three beds; two were comfortable, but one was incredibly uncomfortable. The hotel itself is quite dated throughout, although for the price you pay that’s perhaps to be expected. The pool area was one of the better aspects of the hotel. We never had any trouble getting a sunbed. We put our towels out around 9am and there were still plenty available, and even later in the day there were beds to be found. There was also a nice mix of children’s pools alongside big pool. Unfortunately, the biggest disappointment was the all-inclusive food and drinks. Breakfast was decent, and you could make a perfectly acceptable sandwich at lunch, but overall the food was repetitive, low quality and reminded me of school dinners. We chose to eat out as often as possible. The drinks were also disappointing. There was only a limited cocktail selection included, there was no fresh juice, and the juices available were very poor. You also can’t take drinks from the bar into the restaurant, and there’s no table service, so unless you want beer or sangria with your meal, your options are very limited. Although the hotel is extremely clean – you can actually smell the floors being cleaned – we found the glasses at breakfast often tasted of cleaning products, which made using them quite unpleasant. One thing to be aware of is noise. This isn’t the hotel’s fault, but if you have a pool-facing balcony you may struggle to sleep as guests and children were often outside making noise well past midnight. The location is excellent. You’re right on the seafront, within easy walking distance of plenty of restaurants and shops, and there’s also a shopping centre directly behind the hotel which is perfect for escaping the heat for a while. If you’re lucky enough to get a sea-view balcony, I imagine the views would be lovely. A useful tip: there are water coolers in the corridors, so bring a bottle of water and refill it throughout your stay. The hotel only provides a jug of water in the room rather than bottled water. During our stay there were a couple of power cuts, the lifts were unreliable and frequently stopped working, which wasn’t ideal if you were staying on one of the higher floors. The spa was also closed throughout our visit. Overall, this hotel has some genuine strengths – it’s clean, well located, the staff are excellent and the pool area is good. However, the dated facilities, disappointing all-inclusive offering and a few maintenance issues mean it simply doesn’t feel like a 4-star hotel. I’d happily rate it as a solid 3 out of 5, but unfortunately it’s not somewhere I would choose to stay again.

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