Description
Enjoy the best of the Canary Islands in Puerto de la Cruz. An unbeatable location with spectacular views of Mount Teide and the Atlantic Ocean right from your room, makes this a truly special spot right in the heart of Puerto de Santa Cruz- Your best bet for exploring Tenerife! Its amenities include currency exchange, Internet access, restaurants, bars, TV and conference room, and also a hairdres… more
This hotel is situated in central Puerto de la Cruz, just across the promenade a 25-minute walk from Playa Jardín Beach, on the seafront. 400 m are from the Martíanez Lakes. The City Centre is only around 300 m away and San Telmo- seawater swimming pool, is just a few minutes away. An abundance of shops and entertainment venues are in the immediate vicinity. Public transport links are to be found only 400 m from the hotel, and Tenerife Norte Airport is a 20-minutes drive away.
Heated outdoor pools are set in subtropical garden.
The buffet restaurant offers international cuisine, while Italian and Mediterranean dishes are served in the 2 à la carte restaurants.
- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Parking
- Paid parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Indoor pool
- Reading room
- Room service
- Sun terrace
- Children
- Babysitting service
- Children´s entertainment
- Kids' pool
- Kid´s club
- Bars
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Children’s pool
- Gardens
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Activities
- Bike rental
- Padel tennis
- Table tennis
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 2572 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Puerto De La Cruz
Showing 5 featured reviews out of 2572 TripAdvisor reviews
A
Antony L
16/07/2026
“Great family destination”
Excellent family hotel experience. Staff were very friendly, hotel was very clean, wide selection of food and drink available, british t.v. channels in room. The entertainment and bar staff helped create a brilliant atmosphere - fun for adults and children. Watching World Cup matches in the bar was… more
M
maggie W
06/07/2026
“Great experiance”
|A good hotel with excellent staff that were always friendly. The room was kept clean to a high standard. It is located on the sea front on the flat in a great position with a relaxed feel about it. The drinks were of a good quality as well as the food with plenty of choice. Would definitely return.
D
Davelabels
Ogmore-by-Sea, United Kingdom
30/06/2026
“Really enjoyed our stay”
The hotel was in an excellent position and the staff food and room was excellent
H
Hjayney
29/06/2026
“Great Holiday Destination”
Visited in June 2026 with my mum. Everything about this holiday was amazing, never had to worry about finding a sunbed around the pool and food options everynight were different and never lacking in variety or amount of food. Eri, Blue and Maria were amazing every day and night on the entertainmen… more
A
alanfT4021MH
03/07/2026
“All round good hotel,”
Lovel hotel nice staff and really good entertainment, Reception staff particularly good. Food really good there are two other restaurants, Italian and Mediteranian. Excellent pool area and gardens,
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 36 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 9
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