Description
Enjoy the best of the Canary Islands in Puerto de la Cruz. An unbeatable location with spectacular views of Mount Teide and the Atlantic Ocean right from your room, makes this a truly special spot right in the heart of Puerto de Santa Cruz- Your best bet for exploring Tenerife! Its amenities include currency exchange, Internet access, restaurants, bars, TV and conference room, and also a hairdres… more
This hotel is situated in central Puerto de la Cruz, just across the promenade a 25-minute walk from Playa Jardín Beach, on the seafront. 400 m are from the Martíanez Lakes. The City Centre is only around 300 m away and San Telmo- seawater swimming pool, is just a few minutes away. An abundance of shops and entertainment venues are in the immediate vicinity. Public transport links are to be found only 400 m from the hotel, and Tenerife Norte Airport is a 20-minutes drive away.
Heated outdoor pools are set in subtropical garden.
The buffet restaurant offers international cuisine, while Italian and Mediterranean dishes are served in the 2 à la carte restaurants.
- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Pool table
- Parking
- Paid parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Indoor pool
- Reading room
- Room service
- Sun terrace
- Children
- Babysitting service
- Children´s entertainment
- Kids' pool
- Kid´s club
- Bars
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Children’s pool
- Gardens
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Activities
- Bike rental
- Padel tennis
- Table tennis
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 2543 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Puerto De La Cruz
Showing 4 featured reviews out of 2543 TripAdvisor reviews
T
The bald guy a
England
11/04/2026
“Excellent Hotel, Good Value for Money”
My wife and I visited the hotel over Easter 2026. We travelled by Easy Jet Holidays. The staff at reception were excellent and we had no problems booking in /out and they were always there with a smile when we chatted. As many people have mentioned the hotel was built some time ago, it is immaculat… more
5
567stellao
Cork, Ireland
23/03/2026
“Fantastic location, entertainment and food.”
Exceptional quality of staff, entertainment, cleanliness, food and location, even though the hotel was a bit tired and need of updating, I’d still recommend this hotel and standby my 5 star review. The room we had was spotless and had a sea view, which was picture postcard.
O
Oleconradsen
Barcelona
25/03/2026
“a good week in Tenerife”
Good stay in nice hotel , great clean room, and food buffet was good as well 9 out of 10
R
Relax11563414738
24/03/2026
“We were all inclusive but ate out 90% parking for 10 days 150£ no tea or coffee facilities in room..bad for an early ris”
Lovely location...lovely sea views..pools really lovely...spotless clean...freindly staff...entertainment dated..bingo..karaoke..quiz...the food is very basic...staff top up food on top of food that has sat for a while...all plates are cold so by the time you get back to table so is food..we got a … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 36 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 9
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