Description
In the heart of Puerto de la Cruz, with stunning views of the highest peak in Spain, Mount Teide, and with easy access to all the points of interest on the island. In the hotel vicinity, there are the beach, shops, bars and restaurants, and public transportation is in front of the hotel. Facilities include a 24-hour reception, wireless internet access, restaurant, a swimming pool with a sun terra… more
This appealing hotel is centrally located in the tourist resort of Puerto de la Cruz, only approximately 100 m from the beach. Commercial areas with shops, boutiques, bars and restaurants are to be found in the near vicinity. Links to the public transport network lie in front of the hotel.
- Other
- Air conditioning
- Additional services
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Aerobics
- Entertainment
- Entertainment for adults
- Games room
- Live music
- Pool table
- Parking
- Nearby parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Hair dryer
- Indoor pool
- Iron
- Library
- Luggage storage
- Luggage storage
- Meeting room
- Reading room
- Rooftop pool
- Safe
- Sale of tickets
- Security
- Serviced office
- Shared pool
- Sun terrace
- Terrace
- Vending machines
- Water slide
- Children
- Childproof doors
- Bars
- Bar
- Coffee shop
- Indoor bar
- Snack bar
- Restaurants
- All inclusive
- Buffet restaurant
- Swimming pools
- Children’s pool
- Poolside sun loungers
- Gym and SPA
- Hot tub
- Massages
- Sauna
- Spa
- Activities
- Mini golf
- Accessibility
- Accessible floor to entertainment room
- Accessible floor to the adapted room
- Accessible floor to the restaurant
- Bathroom door greater than 80cm
- Bathroom with bathtub
- Bathroom with shower
- Buffet height less than 70cm
- Cabin with handrail
- Facilities for people with disabilities
- Free basin depth greater than 60cm
- Ground floor reception
- It has single-flow taps
- It has support bars in the bathroom
- Lift on the ground floor
- Restaurant table height 75-78cm
- Unobstructed access to both sides of the bed
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Good
Based on 993 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Puerto De La Cruz
Showing 1 featured reviews out of 993 TripAdvisor reviews
A
Anthony D
14/02/2026
“Not worth 4 stars, but not too terrible”
Bizarre rule about not being allowed to fill one's water bottle at the purified water dispenser in the dining hall. Very plain hotel, at best a 3 star vibe. Food was simple and mostly acceptable, with some menu weirdness like fresh bananas every day but not at breakfast (?). Some staff are wonderf… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
7
Very good
Based on 128 reviews
Service: 8
Cleanliness: 7
Room: 7
Facilities: 6
Location: 9
Breakfast: 7
Lunch/Dinner: 7
Quality/Price: 7
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.