Description
Facilities: Units include 167 non-smoking rooms located in a 3-storey main building and a 5-storey auxiliary building. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a currency exchange service. Wireless internet access is provided in public areas. The hotel offers a number … more
Location: This hotel is situated in a quiet area of Puerto de la Cruz, around 800 m from the San Telmo beach and the Lago Martiánez salt-water swimming pools, as well as the picturesque old town of Puerto de la Cruz, which offers countless shopping venues, cafés, bars and restaurants. Convenient public transport links may be found directly in front of the hotel.
Meals: Various dining options are available, including a restaurant (with high chairs), a breakfast room, a café and a bar. Catering options include bed and breakfast, half board, full board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request.
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- Other
- Heating (free of charge)
- Additional services
- Laundry
- Laundry Service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Karaoke
- Live music
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Balcony
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Luggage storage
- Meeting room
- Rooftop pool
- Safe
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Water slide
- Children
- Babysitting service
- Kids' pool
- Kid´s club
- Bars
- Bar
- Pool bar
- Snack bar
- Swimming pools
- Children’s pool
- Gym and SPA
- Jacuzzi
- Spa
- Activities
- Mini golf
- Table tennis
- Tennis court
- Accessibility
- Bathroom door greater than 80cm
- Bathroom with shower
- Buffet height less than 70cm
- Cabin with handrail
- Entertainment rooms, international accessibility signage at the entrance
- Entertainment rooms, toilets in adapted communal areas
- Facilities for people with disabilities
- Free basin depth greater than 60cm
- Ground floor reception
- Handrails on the ramp
- Hotel entrance with ramp
- Hotel entrance with steps
- It has single-flow taps
- It has support bars in the bathroom
- Non-slip shower floor
- Restaurant on the ground floor
- Restaurant table height 75-78cm
- Restaurant with toilets in adapted communal areas
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Unobstructed access to both sides of the bed
- Wheelchair access
- Wheelchair-accessible lobby
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
8
Very good
Based on 139 reviews
Service: 8
Cleanliness: 8
Room: 8
Facilities: 8
Location: 8
Breakfast: 8
Lunch/Dinner: 7
Quality/Price: 8
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