Description
Facilities: 220 rooms, including 7 single rooms and 113 double rooms, are available to guests in a 7-storey main building and a 2-storey auxiliary building. English- and German-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange se… more
Location: This hotel is located in an ideal situation in Puerto de la Cruz and commands stunning views over the town in the direction of Teide. The town centre, the sand washed by the Atlantic, the exotic Lagos de Martiánez swimming pool complex and a shopping centre are all situated just 500 m away. This establishment is 28 km from Tenerife North Airport and 90 km from Tenerife Sur Airport.
Meals: Dining facilities include a restaurant with air conditioning, a dining room, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Dartboard
- Entertainment
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Free Internet
- Services
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Car rental
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Hairdresser / Barber
- Healthcare centre
- Heated pool
- Iron
- Ironing equipment
- Library
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Seasonal outdoor pool
- Security
- Serviced office
- Sun terrace
- Terrace
- Vending machines
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- Game area
- Kids' playground
- Swimming pools
- Children’s playground
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- Menu for diabetics (on request)
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Diving
- Golf course
- Table tennis
- Water park
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1665 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 1665 TripAdvisor reviews
D
Derek O
05/02/2026
“Bore off”
Moan moan moan, all the boring so called "reviewers" leaving bad reviews. Hahaha, you're here in winter, you paid half the summer price, you should know that the Spanish renovate their hotels at this time of year. Ahhhhhh diddummmmms, was it a bit noisy for you. Staff lovely, food fine, drinks ch… more
A
Alibali27
Grangemouth, United Kingdom
05/02/2026
“Beautiful Hotel in fab location”
I was quite apprehensive going to the El Tope as I had read so many bad reviews. I knew as a solo traveller going with TUI I would probably be in a basement room which are talked about with horror by some reviewers. I was in 005 a basement room and I really liked it, felt very safe and had a … more
G
Gceo4
Brecon, United Kingdom
04/04/2026
“Average but mainly due to room allocation”
Nice hotel relatively close to the beach. However not great for people with walking disability. Positioned on a hill with either approximately 200 steps or a steep hill to negotiate. Breakfast was good but dinner disappointing. One main bug bear was the location of our room. We were allocated a ro… more
F
Fern S
20/01/2026
“Very average”
We came here on a jet 2 holiday and whilst the hotel was clean and “renovated” I wouldn’t give it a five star. The food in the buffet was very mediocre buffet food with both me and my partner who aren’t picky eaters mainly eating the pizza and pasta as the rest of the food was a lot of stew and sou… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 69 reviews
Service: 9
Cleanliness: 8
Room: 8
Facilities: 8
Location: 8
Breakfast: 8
Lunch/Dinner: 8
Quality/Price: 8
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