Description
Facilities: 178 junior suites, 3 suites and 181 double rooms are located on 10 storeys and can be reached by 2 lifts. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided in public areas. The… more
Location: This studio complex is located in quiet surroundings in a district of La Paz and was built overlooking the lake in the rocks. The centre of Puerto de la Cruz is around 20 minutes from the hotel (around 1 km away). A wonderful sandy beach can easily be reached on foot, lying about 15 minutes away. A selection of shops, restaurants and bars are to be found in the vicinity. Tenerife North Airport lies around 25 km away and Tenerife South Airport is roughly 90 km from the complex.
Meals: The dining area includes a bar. Catering is provided by an air-conditioned, non-smoking buffet restaurant. Half board can be booked. Guests can enjoy a fortifying breakfast (continental and English) and dinner from the buffet. Alternatively, dishes can be ordered à la carte for dinner. Diet meals, gluten-free meals, vegetarian dishes, lactose-free food and vegan food can be prepared on request.
more
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Aerobics
- Shops in hotel
- TV lounge
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Pets
- No pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Car rental
- Conference centre
- Currency exchange
- Hair dryer
- Healthcare centre
- Heated pool
- Indoor pool
- Luggage storage
- Microwave
- Newspapers
- Postal service
- Public bathroom
- Room service
- Safe
- Security
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Swimming pools
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Golf course within 3 km
- Table tennis
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 843 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its spacious and comfortable rooms
Showing 3 featured reviews out of 843 TripAdvisor reviews
A
alanr457
Edinburgh, United Kingdom
14/04/2026
“4* hotel offering 5* service , we picked this hotel as part of our cruise holiday . What”
What a gem of a hotel ,, super clean & amazing staff. Denis & his team are so nice and welcoming,, our room was 822 on 8th floor
S
Sarah W
11/04/2026
“Disappointed”
The hotel is lovely, super clean and attention to detail by the cleaning team needs praise. Thanks but no thanks.
S
sue p
Axminster, United Kingdom
15/03/2026
“Disappointed.”
When we arrive the hotel looked nice and clean. We were given room 312. Room lovely and views fab. Kettle glasses and teaspoons in room but no complimentary tea or coffee. Which is a surprise as meant to be four star. Also no robes or shoes for the spa. Room was cleaned to a high standard every da… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 115 reviews
Service: 8
Cleanliness: 8
Room: 8
Facilities: 8
Location: 8
Breakfast: 8
Lunch/Dinner: 7
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.