Description
Facilities: 178 junior suites, 3 suites and 181 double rooms are located on 10 storeys and can be reached by 2 lifts. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) is provided in public areas. The… more
Location: This studio complex is located in quiet surroundings in a district of La Paz and was built overlooking the lake in the rocks. The centre of Puerto de la Cruz is around 20 minutes from the hotel (around 1 km away). A wonderful sandy beach can easily be reached on foot, lying about 15 minutes away. A selection of shops, restaurants and bars are to be found in the vicinity. Tenerife North Airport lies around 25 km away and Tenerife South Airport is roughly 90 km from the complex.
Meals: The dining area includes a bar. Catering is provided by an air-conditioned, non-smoking buffet restaurant. Half board can be booked. Guests can enjoy a fortifying breakfast (continental and English) and dinner from the buffet. Alternatively, dishes can be ordered à la carte for dinner. Diet meals, gluten-free meals, vegetarian dishes, lactose-free food and vegan food can be prepared on request.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Aerobics
- Shops in hotel
- TV lounge
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Pets
- No pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Car rental
- Conference centre
- Currency exchange
- Hair dryer
- Healthcare centre
- Heated pool
- Indoor pool
- Luggage storage
- Microwave
- Newspapers
- Postal service
- Public bathroom
- Room service
- Safe
- Security
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Swimming pools
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Golf course within 3 km
- Table tennis
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 859 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its spacious and comfortable rooms
Showing 4 featured reviews out of 859 TripAdvisor reviews
J
juergen D
24/05/2026
“Absolutely fantastic!”
Excellent hotel, super friendly staff, and an absolutely wonderful experience! Highly recommended! Thank you very much for a great time!
A
annemJ3653VI
Derry, United Kingdom
12/05/2026
“Lovely stay”
This was our first time here on a 4 night stay. Arrived just before the end of dinner and the reception staff kindly told us to leave our bags with them and go to the restaurant. Lovely staff, food good, not fantastic but plenty of choice and something for everyone. Lifts very slow, room lovely and… more
E
elainehQ209WN
Montrose, United Kingdom
11/05/2026
“Great Hotel”
Lovely hotel in stunning location. Very clean, staff extremely helpful. The food was varied and plentiful, only negative the food was cold unless you request from the short order cook to make an omelette There is a microwave which I advise you use. This is why I only gave 4 stars
J
JMCB63
Braintree, United Kingdom
07/06/2026
“Cliff edge hotel with amazing views”
The location is fabulous for the sea views but please note it is a half hour walk straight up many flights of steps from Puerto De La Cruz. A taxi is a good option (€6-7). The hotel is pristinely clean. Housekeeping does a fabulous job. The excellent breakfast selection has something for everyone (… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 115 reviews
Service: 8
Cleanliness: 8
Room: 8
Facilities: 8
Location: 8
Breakfast: 8
Lunch/Dinner: 7
Quality/Price: 9
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