Description
This apartment complex enjoys a central setting in Puerto de la Cruz on the inviting island of Tenerife. The complex is situated close to the Botanical Garden and is within easy access of the beach and the city centre, both of which lie less than 1 km away. Guests will find themselves surrounded by delightful restaurants, lively bars, colourful boutiques and shops and a bus stop lies just 100 met… more
This apartment complex is centrally located in Puerto de la Cruz, close to the Botanical Garden. The beach and the city centre are located less than 1 km away. The surrounding area is filled with delightful restaurants, bars, boutiques and shops and there is a bus stop located 100 m from the hotel.
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Entertainment for adults
- Games room
- Live music
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Free Internet
- Services
- Balcony
- Banquet and event room
- Bike rental
- Car rental
- Conference centre
- Garden
- Hair dryer
- Heated pool
- Ironing equipment
- Luggage storage
- Meeting room
- Microwave
- Public bathroom
- Safe
- Sale of tours
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Children
- Babysitting service
- Game area
- Kids' TV channels
- Kids' board games
- Kids' playground
- Kids' pool
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Swimming pools
- Children’s pool
- Outdoor pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Massages
- Activities
- Bike rental
- Diving
- Golf course
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 777 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 4 featured reviews out of 777 TripAdvisor reviews
A
angela p
Waterford, Ireland
07/11/2025
“Definitely worth staying”
Location perfect extremely clean breakfast lovely staff Tried ringing but no answer friendly especially the guy at poolside bar.apartment lovely
V
Voyager09897456095
14/07/2025
“Lovely hotel”
Lovely hotel, amazing staff, great pool. Very Spanish feel, low key. Light on entertainment. Lovely cocktails and bar food, great value too coffee 1 euro 30. Bars around hotel if want more lively. Good for families. Only small complaint was vegetarian dishes more of an afterthought but was usually … more
M
Mark S
Birmingham, United Kingdom
09/03/2026
“Decent stay”
Basically got what we paid , 3 Star hotel , rooms ok , bathroom ok but could do with a make over , both very tired Towels in bathroom not great and although maids come everyday , bed sheets only changed twice in 7 days Breakfast ok , but reheating food from last nights dinner, wrong Staff great … more
S
Sarah D
22/02/2026
“😞 Average”
Masaru hotel was average, rooms sleepable and food eatable ,although in the room as soon as we walked in there was a horrid smell like sewage we investigated first and found out it was the sink there was a shop about 50 metres down the road we bought bleach and candles and we no longer had a probl… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 100 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 8
Location: 8
Breakfast: 7
Lunch/Dinner: 7
Quality/Price: 9
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