Tigaiga Suites

“Lovely, friendly and welcoming place”

We loved our stay here. We had an apartment with 2 bedrooms and it was great. Really spacious, lovely view over the volcano and pool, large balcony and great sized rooms and bathroom. The staff were so lovely, kind and helpful and super friendly. The breakfast was great too (and we are quite fussy… more

We loved our stay here. We had an apartment with 2 bedrooms and it was great. Really spacious, lovely view over the volcano and pool, large balcony and great sized rooms and bathroom. The staff were so lovely, kind and helpful and super friendly. The breakfast was great too (and we are quite fussy!). it was an added bonus being able to use the sister hotel next door where we had dinner one evening and spent a day by the pool. Glad to say it was easy to park our hire car for free just outside the building. We would highly recommend staying here.

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“Beautiful well equipped suites in a lovely setting.”

We stayed in a 2 bedroom suite with a view of El teide and the lovely gardens. Lovely spacious suite with everything you could need including a well stocked kitchen and a beautiful terrace.Very good breakfast included in the dining room. We were even provided with yoga mats when we asked about th… more

We stayed in a 2 bedroom suite with a view of El teide and the lovely gardens. Lovely spacious suite with everything you could need including a well stocked kitchen and a beautiful terrace.Very good breakfast included in the dining room. We were even provided with yoga mats when we asked about them. Very helpful staff although office is open only in the morning but always available by phone or at the hotel nearby. The only downside was a charity event held on the grounds on the Friday night which was loud and went until midnight. I hope that this will not be a common event as it detracted from an otherwise fantastic stay.

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“Great place but get the right suite!”

Suites are split into economy with side facing views and premium with southern aspects looking out to Mt Teidi. The suites are spacious and well appointed with varying levels of extras. Some have ovens as well as micros and hobs and some don't and some have baths and showers and some only showers. … more

Suites are split into economy with side facing views and premium with southern aspects looking out to Mt Teidi. The suites are spacious and well appointed with varying levels of extras. Some have ovens as well as micros and hobs and some don't and some have baths and showers and some only showers. It's worth talking to them before choosing a suite. There is a night club next door that can ruin your night's sleep if your accommodation is on that side of the building; be warned! The staff are all very friendly and helpful and will go the extra mile to make sure you are enjoying your stay. There are only two or three restaurants to choose from that are within easy walking distance. Otherwise it's a 20 minute walk into Puerto and a steep climb back after! Breakfast is very good with a wide range of choices. Overall it's a very pleasant place to stay in a peaceful (except on night club nights) part of town.

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“Superb serviced apartments with breakfast included. ”

Last year we stayed at the Tigaiga Hotel, opted for the space of the suites on this visit. Our suite had a large lounge, dining area and terrace with sun loungers for afternoon sun. Good views over hills and coast. Good size swimming (all same depth, no shallow end) pool with sun lounging area. Bre… more

Last year we stayed at the Tigaiga Hotel, opted for the space of the suites on this visit. Our suite had a large lounge, dining area and terrace with sun loungers for afternoon sun. Good views over hills and coast. Good size swimming (all same depth, no shallow end) pool with sun lounging area. Breakfast is included, good buffet choice and omelette cooked to order. The apartment kitchen area is well equipped (no oven but has a microwave). Apartment is serviced daily except Sundays. The Breakfast room has a lingering smell of fried food, but you can sit outside. Customer service could be improved and be more practive and customer focussed. It took 3 emails to ascertain how and where we had to check in. Further conversations at reception about where to offload luggage and park the car. This could be improved by sending clear map/instructions by email a day in advance. You check in at the hotel but check out at the suites reception (only open briefly in morning). This seems to suit the hotel but not necessarily customers as the buildings are set well apart down a street. On our last day we found the shortest walking route to the hotel (no map/instructions at check in or in room). There isn't a kettle in the suite, these have to be rented (20 euro deposit). We paid the deposit at the hotel but then found that the refund is from the suite reception. Parking is in streets near by, none on site. We tried the set menu main hotel restaurant for dinner. We regretted that decision. Its the "half board/TUI package deal" restaurant and definitely done to a tight budget. Courses (all choices have to be ordered at the start) are served at lightening speed. By 8.30 the restaurant is cleared and laid for breakfast. Not a relaxing experience. The a la carte smaller restaurant and all day food/drinks provider is much better. The food and service here is excellent. Overall not as good an experience as our stay in the hotel last year but still very good.

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