Description
Facilities: 99 apartments are available to guests. The friendly staff at the reception desk are happy to answer any questions. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a safe, a car hire service, a coin-operated laundry and a non-smoking area. Wireless internet access is provided in public areas (no extra charge). The tour des… more
Location: The attractive hotel is quietly situated, only 500 m from the resort centre and its idyllic harbour and array of shopping and entertainment venues. In 1 km, guests will reach the fine sand resort beach of Puerto del Carmen. There are regular local bus links nearby, enabling easy access to other areas. The nearest bus stop is located only 150 m from the hotel.
Meals: Guests can indulge their palates at the restaurant (non-smoking, a buffet and high chairs). Catering options include bed and breakfast, half board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. All-inclusive holidaymakers enjoy special extras, including snacks.
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- Reception
- 24-hour reception
- Parking
- Nearby parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Luggage storage
- Children
- Children´s entertainment
- Kid´s club
- Bars
- Pool bar
- Restaurants
- Buffet restaurant
- Swimming pools
- Outdoor pool
- Activities
- Bike rental
- Table tennis
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Good
Based on 3261 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 2 featured reviews out of 3261 TripAdvisor reviews
D
Debs N
Devon, United Kingdom
20/07/2026
“Don't pay any attention to negative reviews. We had a fabulous holiday here”
Location is beautiful. It's a fair walk to the strip, but the taxis are very cheap and reliable. The hotel is dated, but there's everything you need there. The staff are very helpful and the rooms, towels and bedding are clean. We really enjoyed the food and the pool is fantastic! It's really good… more
J
Joanne L
20/07/2026
“Ok holiday”
The holiday was ok, the rooms are dated was dated but the beds were very comfortable so as soon as as long as you get a good night sleep it doesn’t matter about the room? The food was hit and miss and very repetitive and soup was only on twice in the week which was disappointing. The bar staff were… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
7
Very good
Based on 88 reviews
Service: 7
Cleanliness: 6
Room: 6
Facilities: 7
Location: 7
Breakfast: 7
Lunch/Dinner: 7
Quality/Price: 7
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More Info Less Info
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