Description
This hotel comprises a total of 398 rooms spread over 3 floors. Various facilities are available to guests including an elegant foyer with 24-hour reception desk. There is also a snack poolside bar, a nightclub, a supermarket, a shop in the complex. The hotel has free Wi-Fi throughout the hotel. Gym from 06/01/2018.
This modern hotel is located in Matagorda's leisure district, just 200 m from public transport as well as 250 m away from an inviting sandy beach. In addition, a good selection of shops, countless restaurants and bars are to be found in the neighborhood. Around 2 km from the complex, guests will be able to explore countless shopping and entertainment venues.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dartboard
- Disco / DJ
- Entertainment
- Entertainment for adults
- Games room
- Live music
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Outside parking
- Parking
- Valet parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Hair salon / beauty centre
- Heated pool
- Iron
- Library
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Pool games
- Public bathroom
- Room service
- Safe
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Childproof doors
- Children´s entertainment
- Cot
- Game area
- High chair
- Kids' board games
- Kids' playground
- Kid´s club
- Swimming pools
- Adults-only outdoor pool
- Children’s playground
- Children’s pool
- Gardens
- Poolside sun loungers
- Towel service
- Bars
- Bar
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Kids buffet
- Menu for diabetics (on request)
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Diving
- Golf course
- Golf course within 3 km
- Snorkelling
- Surfing
- Table tennis
- Tennis court
- Water park
- Accessibility
- Accessible floor to reception
- Facilities for people with disabilities
- Hotel entrance with ramp
- Hotel entrance with steps
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 8056 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 8056 TripAdvisor reviews
K
KLAUDIA O
01/05/2026
“Spa zone- massage”
I spent whole week in this amazing hotel with my family. At the end of our stay, we decided to relax and it was one of the better decision ever. My family and I got massage at the same time (four people getting massage at the same time! I didn't know it possible). The staff is working with gentlene… more
R
Roving43722167666
Borehamwood, United Kingdom
30/04/2026
“Thanking management and staff”
Apologies for the late review but due to my recovery after my accident back in December 2025 in puerto del carmen, storm emilia hit the island. I fell and fractured my ankle and needed surgury to have plates and screws .I was in hospital for 3 days. I feel the need to thank all the management and… more
M
Maya8125
United Kingdom
30/04/2026
“Fantastic all inclusive!”
The most fantastic stay I rarely come home from a holiday and recommend a hotel to my friends and family but I just had to. Firstly; the staff were the best ive ever encountered, everyone said hello, even the cleaner remembered us when she saw us around the resort. So attentive. The hotel is bea… more
B
Brian D
28/04/2026
“Another excellent visit to this hotel. Don’t miss out.”
Our fourth visit to this hotel. Once again, everything was excellent. Everywhere was spotless, the rooms, restaurants, pools and gardens. All of the staff are very friendly and welcoming. We booked a Junior Suite Select and enjoyed the additional benefits. The food was very good, lots of different … more
S
Sandra B
29/04/2026
“Very nice stay”
Very nice hotel, great animations, large choice of food.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 157 reviews
Service: 8
Cleanliness: 7
Room: 8
Facilities: 8
Location: 8
Breakfast: 8
Lunch/Dinner: 7
Quality/Price: 8
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