Sol Lanzarote

“Service”

Lorenzo was great good laugh with him every time made the holiday!!! Ralph

“A lovely two weeks in Sol Lanzarote”

We spent two weeks in Sol Lanzarote, a couple in our 30's, no kids. We had a lovely holiday, with just one or two things we feel could be improved. The location is fantastic, meters from the beach, a safe entrance and exit from the hotel. Restaurants and bars within walking distance, but also onl… more

We spent two weeks in Sol Lanzarote, a couple in our 30's, no kids. We had a lovely holiday, with just one or two things we feel could be improved. The location is fantastic, meters from the beach, a safe entrance and exit from the hotel. Restaurants and bars within walking distance, but also only a short taxi ride to the main strip in Puerto Del Carmen (€7ish). We booked a sea view room, which we would highly recommend. Lovely views of the sea and pool, not much sun on the balcony which we appreciated as it was very hot while we were there and kept the room cool. The staff are AMAZING, in particular we want to mention John Peter - the lifeguard. He was so friendly and helpful, no ask was too much. Very vigilant at the pool, excellent at his job. The entertainment team was fantastic, high energy, and entertainment throughout the day. All staff we encountered through our stay were excellent and couldn't be more helpful at all times. Something to note, the hotel is extremely family friendly, which is a positive for those with children, but those with no kids may want to consider this. Evening entertainment was good, but the highlight was the sax and DJ duo during the day at the pool, these play once per week. The rooms were spotless, a great size and cleaned everyday. This was a high positive for us. One issue we faced was the Air-conditioning. It was our top priority when booking, and advertised on the site as air-conditioned rooms and public areas. The aircon is on a timer from 2pm-2am only, meaning it is turned off from 2am - 2pm, which meant we were awoken at 2.30am on our first night in a stifling hot room and unable to sleep. We contacted management, and to be fair, they did extend the timing of the aircon until 7am which was an enormous help, however we felt strongly that this should be noted clearly upon booking, as we would not have chosen this hotel had we have known there was air con restrictions. The food was average. Buffet style food, breakfast and lunch were great, a good variety and a pool bar with snacks available throughout the day. Fresh fruit, salads, fish and deserts were the best quality. We found dinner to be a bit disappointing, the meat quality was very poor in our opinion, and most main courses were very oily and usually contained large bones and fatty meats. We ate out for dinner most of our second week for these reasons. Drinks selection is good, but note that there is only local beers/wines/spirits available free of charge, any branded alcohol must be paid for separately. The quality of the spirits was poor unfortunately. The beer was nice and soft drinks are branded (coke, fanta, sprite) which we were pleased with. Overall, we thoroughly enjoyed our stay, and we would return upon enquiring about the air-conditioning and perhaps an increase in food quality. As mentioned, the staff were amazing, they made our whole experience more enjoyable and couldn't have been more helpful.

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“Great family hotel”

Excellent seafront location. Brilliant atmosphere in hotel. My child (4) loved the entertainment at night. All staff very friendly and accommodating. Special shoutout to Lorenzo who not only had the children dancing in the evenings also provided great adult entertainment during the day. Great spaci… more

Excellent seafront location. Brilliant atmosphere in hotel. My child (4) loved the entertainment at night. All staff very friendly and accommodating. Special shoutout to Lorenzo who not only had the children dancing in the evenings also provided great adult entertainment during the day. Great spacious , clean room with amazing views. (Sol xtra) good variety of food. Would definitely return to this hotel.

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