Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a baggage storage service, a currency exchange service, a playroom, a car hire service, a hairdresser and a smoking area. Wireless internet access is provided in public areas. The tour desk offers as… more
Location: This resort hotel is situated in the tourist centre of Puerto del Carmen and is directly next to Matagorda beach. The centre of town is a mere 3 km away and convenient public transport links may be found 500 m from the hotel. There are scores of restaurants, bars, restaurants, nightclubs and cafes in the surrounding area (within 200 m of the hotel). The international airport is roughly 2 km away.
Meals: There is a restaurant on the premises. All-inclusive is offered as a catering option.
- Other
- Air conditioning
- Additional services
- Lift
- Reception
- Reception
- Entertainment
- Pool table
- Parking
- Nearby parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Car rental
- Garden
- Hair dryer
- Hair salon / beauty centre
- Microwave
- Safe
- Sale of tours
- Terrace
- Vending machines
- Children
- Kid´s club
- Bars
- Snack bar
- Swimming pools
- Outdoor pool
- Gym and SPA
- Gym
- Massages
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 7796 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Puerto Del Carmen
Showing 5 featured reviews out of 7796 TripAdvisor reviews
7
725kristophers
Sunderland, United Kingdom
31/05/2026
“Family get away”
Hotel is in a brilliant location, airport transfer takes minutes!! We had a family suite room which was spacious and well laid out. The food is what you would expect from an all inclusive with something to eat for all the family, and despite some of the reviews always found it to be warm. Snack ba… more
G
ghosthuntfan9
Wyke, United Kingdom
30/05/2026
“Great hotel”
What a great hotel! Spotlessly clean and very comfortable. It suits family groups and couples too. The staff are marvellous and very very hardworking and friendly. The food is delicious and always beautifully presented. The Entertainment team get a special mention as does the hotel photographer.… more
B
bradley a
19/05/2026
“Fantastic Family Holiday at Sol Lanzarote”
We had an excellent trip at Sol Lanzarote! The hotel was very clean, welcoming, and perfect for families with children. The staff were friendly and always helpful, making us feel comfortable from the moment we arrived. The food had plenty of choice every day, and the pools and facilities were great… more
M
Mason C
19/05/2026
“Would recommend”
Lovely spacious hotel in a nice location , room was lovely with a nice view well worth what we paid, animation team very good Only issue was the food was always plenty of options however the breakfast was poor
L
LYNN S
22/05/2026
“No adult only space of an evening”
Spent my 60th birthday at this hotel and had a great time. This is definitely a family with children hotel. I was part of a group of 8 adults and whilst we all love to see families enjoy themself we all felt that those without kids were lacking in child free space of an evening. There is one main e… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 90 reviews
Service: 9
Cleanliness: 8
Room: 9
Facilities: 8
Location: 9
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.