PortAventura Hotel Gold River

“Perfect stay for the Theme Park”

Stayed for 2 nights with my 16 year old son as a post GCSE mini break. We flew into Reus and the bus brought us to reception which was about 3 euros each. Our room was ready and we then headed into the park. Really convenient walking straight into the Wild West area. We spent all our time in t… more

Stayed for 2 nights with my 16 year old son as a post GCSE mini break. We flew into Reus and the bus brought us to reception which was about 3 euros each. Our room was ready and we then headed into the park. Really convenient walking straight into the Wild West area. We spent all our time in the park and one evening in Ferrari land. We also had a swim in the pool. The hotel suited us really well as we only came to experience the rides and shows. Breakfast buffet was fine and we found the staff friendly and helpful. Rather than go back to the buffet in the evening, we chose to eat dinner in the parks, and our half board plan gave us 23 euros each off the bill. We also found we could refill our water bottles at the fountains. Taxi back to the airport was 27 euros. All really easy and we had a great time. This hotel is ideal for those wanting to focus on the theme park.

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“Disappointing”

We stayed in the El Paso many years ago but decided we would like the Gold River for our return due to its theming and closeness to the park. There was no air conditioning in the grand hall, the reception areas or the bar. It was very hot on our visit and with World Cup on, we were hoping to catc… more

We stayed in the El Paso many years ago but decided we would like the Gold River for our return due to its theming and closeness to the park. There was no air conditioning in the grand hall, the reception areas or the bar. It was very hot on our visit and with World Cup on, we were hoping to catch some matches, but they have 2 TVs in bar, but only the smaller TV showing some of the matches but not all, and won't put them on if asked, even though no one else in bar. The heat expecially in the bar was terrible, with fans on the staff but nothing for customers, service was slow and not very welcoming in this area. The reception staff were very nice and helped where they can, when we had a problem in our bathroom, they made sure it was fixed after our 3rd call at 10pm. The buffet was very below par, the food was not good and with it costing €17-25 for a taxi into Salou, it turned into an expensive trip. The queues into buffet hall were never a problem and moved quickly, with the staff in this area very nice and helpful. On our last night there was a large group of teenagers (20+) staying and we were unfortunate to arrive in at the same time as them to eat, no one seemed to be in charge of them, which left them blocking the food, grabbing at everything leaving a mess for the poor staff and leaving everyone else frustrated and more Hungary that usual. The shop was expensive, like the park, but staff in here were again pleasant to deal with. The cleaning staff were to call every second day, but seemingly called nearly every day, at different times, knocked and walked in one afternoon as we were lying down which left us uncomfortable. Also be aware, I don't get bites but ended up with 30 + bites, so come prepared, ended up taking a trip to salou for pharmacy to treat. Some plus points - the air con in the room was excellent, room was spacious and bed comfortable. The pool area was good and pools very nice when they weren't being closed intermittently as PH balance was off, which happened 4 times when we were at them. The pool bar was nice, food good and prices from €19 for burger and chips. Unfortunately for the price we paid, we feel that the gold river was not good value and unfortunately would not return.

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