Description
Facilities: 12 junior suites, 12 suites and 594 double rooms are available to guests in a 3-storey main building and a 2-storey auxiliary building. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service and a cash machine ensure a comfortable stay. Wireless internet access (no extra charge) is provided in public areas. T… more
Meals: Various dining options are available, including a café and a bar. Catering is provided by an air-conditioned, non-smoking buffet restaurant. Catering options include half board, full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages.
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- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Parking
- Nearby parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Luggage storage
- Sun terrace
- Children
- Children´s entertainment
- Kids' pool
- Kid´s club
- Bars
- Coffee shop
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Gardens
- Outdoor pool
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Turkish bath
- Activities
- Bike rental
- Golf course within 3 km
- Accessibility
- Bathroom door greater than 80cm
- Bathroom with shower
- Buffet height less than 70cm
- Entertainment rooms, international accessibility signage at the entrance
- Entertainment rooms, toilets in adapted communal areas
- Free basin depth greater than 60cm
- Ground floor reception
- Handrails on the ramp
- It has single-flow taps
- It has support bars in the bathroom
- Lift on the ground floor
- Restaurant on the ground floor
- Restaurant table height 75-78cm
- Restaurant with toilets in adapted communal areas
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Unobstructed access to both sides of the bed
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 3206 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 3206 TripAdvisor reviews
S
Sandra E
12/08/2026
“A wonderful relaxing holiday.”
We had a wonderful time. Best Costa Ballena exceeded our expectations even on a second visit. The staff were very friendly and helpful. The cleanliness was excellent and we really hope to return for a third visit next year.
Q
Quest57101071290
Telford, United Kingdom
07/08/2026
“Relaxing and enjoyable stay”
We have just returned after 1 weeks holiday at this resort. There was 9 of us in the group. We found this hotel to be amazing. All areas were spotlessly clean and the cleaning staff were always on the go. Pool areas were amazing. We was lucky to be able to use the infinity pool which was so rel… more
D
David B
Worcestershire, United Kingdom
05/08/2026
“Great stay in a lovely location.”
Superb location close to the Atlantic Ocean. Great helpful staff. We arrived late on our first night due to a delayed flight. Ismael (front of house), realising that we were all tired and hungry ushered us straight into the restaurant to eat. I think everyone was very grateful. The staff throughou… more
C
Culture44112626471
09/08/2026
“Review”
The hotel is clean but the reception is very slow and it’s too busy
L
LucindaCC
Derbyshire, United Kingdom
06/08/2026
“Not the holiday we wanted”
This holiday was a real letdown due to the hotel. The hotel itself on some level you can’t really fault. It was clean and tidy, rooms cleaned each day, It has everything needed for a lower end kids all inclusive type holiday, pools okay, kids pool plenty to go on, rooms spacious enough for a family… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 191 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 8
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