Description
Facilities: The hotel has 290 non-smoking rooms and includes a lift and a reception desk. Guests receive a welcome drink upon arrival. Services and facilities include a safe, a car hire service, medical assistance and room service (for a fee). Wireless internet access is provided in public areas (no extra charge). The hotel has a range of facilities for guests with disabilities.
Meals: The hotel includes a non-smoking restaurant and a lobby bar. Catering options include bed and breakfast, half board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. All-inclusive holidaymakers enjoy special extras, including snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.
- Additional services
- Lift
- Reception
- 24-hour reception
- Entertainment
- Entertainment for adults
- Live music
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Indoor pool
- Room service
- Sun terrace
- Bars
- Indoor bar
- Pool bar
- Restaurants
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Turkish bath
- Activities
- Bike rental
- Accessibility
- Ground floor reception
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 4320 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Santa Eulalia del Rio
Showing 5 featured reviews out of 4320 TripAdvisor reviews
S
sianw506
Tenby, United Kingdom
13/08/2026
“Fabulous Setting and Hotel”
Fabulous hotel and setting. Right opposite the beach. pool areas lovely, though sunbed still up pretty quick. Lots of sunbed with towels on which are unused all day. Restaurant is great, lots of variety and some really lovely touches. Food is good quality and theme nights were great. We sat outside… more
B
Bobbie C
09/08/2026
“Amazing hotel”
Fantastic hotel, staff were amazing. We paid for the upgrade to the infinity pool which was perfect and we can’t wait to go back again.
P
Patricia Louise W
08/08/2026
“Great hotel”
Excellent hotel. Went last year and back this year . Very chilled, polite friendly staff, rooms were lovely ,the food was delicious and the pools and spa were fab . Will definitely be back .😀
H
Helenlucy23532
Barnsley, United Kingdom
08/08/2026
“Didn’t want to leave!!”
I have just returned from a 14 night stay at the Alua Soul in Ibiza; it was an absolutely wonderful experience, and I am already looking to book again! I really didn’t want to leave! There are so many positive things to say, so I will summarise the main aspects of the holiday that really impressed… more
S
sarah s
10/08/2026
“Beautiful Ibiza”
Literally the only things that would’ve made our stay better were: 1. Being allowed drinking water/ been able to refill water bottles 2. If there was a specific smoking/vaping area round the pool rather than people to be able to do it anywhere 3. Better Air-con in communal areas of the hotel. Othe… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 17 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 7
Lunch/Dinner: 8
Quality/Price: 8
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