Description
Facilities: The hotel was modernised in 2023. 340 non-smoking rooms and 21 junior suites are available to guests in a 5-storey main building and a 2-storey auxiliary building. A baggage storage service and a cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessi… more
Location: This spa and conference hotel lies right at the heart of the city close to the marina. It is just 100 m to the sea and 3 km to the sandy beach. An abundance of shops, restaurants and bars are to be found in the vicinity (within 100 m of the hotel) and nightclubs and a shopping centre are located 3 km away. Convenient public transport links are to be found within 50 m of the hotel.
Meals: Dining facilities include a bar and a piano bar. Guests can dine in a cosy atmosphere at the restaurant (a buffet and high chairs). Catering options include bed and breakfast and all-inclusive special. All-inclusive holidaymakers enjoy special extras like live cooking, in addition to a selection of alcoholic and non-alcoholic beverages.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Aerobics
- Books
- Computer room
- Dartboard
- Disco / DJ
- Entertainment
- Games room
- Pool table
- Parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Bike rental
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Safe
- Sale of tickets
- Sale of tours
- Serviced office
- Sun terrace
- Terrace
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Bars
- Bar
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- High chairs
- Menu for diabetics (on request)
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Snorkelling
- Table tennis
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 5967 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 5967 TripAdvisor reviews
J
jyjos
Birmingham, United Kingdom
13/08/2026
“Nice hotel, lovely location had a great week”
Nice location mountains and gardens plus a marina a short walk away. Easy to jump on the bus or water taxi to Puerto del Carmen for more busy shopping area and a beach. Supermarket opposite the hotel good prices fur basics - 2 litres of water for 0.45 cents. There is lots of space in the dining ar… more
E
Eve B
11/08/2026
“Wonderful weeks holiday”
Had a wonderful holiday with 5 other family members in August 2026. We upgraded to Prestige and enjoyed the perks of drinks served to the table, the prestige lounge & branded ice creams. The hotel is beautiful, clean, quiet & very well maintained. Absolutely no complaints and would readily recommen… more
L
LewisB980
10/08/2026
“Great stay”
Loved it. Great food (no issues with cold food) Decent entertainment. Great pools. Great drinks. Overall really enjoyed my stay !!!
T
Trail11206171379
10/08/2026
“Another lovely stay”
We have just returned from a week's stay at this hotel, it is our second visit and it did not disappoint. Myself, my husband, our 5 year old and my parents. The hotel reception is very impressive when you walk in, lots of seating that has all been newly refurbished. Our room (a junior suite) was … more
H
helen r
17/08/2026
“Review”
This hotel has some good points and is generally relaxed with lots of UK holidaymakers. Very quiet surrounding area and no noise at night-time. Good kids club but no activities for teenagers and entertainment limited - kids shows start at 10pm which is too late. My main disappointment was the sunb… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 51 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 9
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