BG Tonga Tower Design Hotel & Suites

“Fabulous 4*, friendly hotel, located in Ca’n Picafort!”

Despite visiting this hotel on many occasions over the past 7/8 years and writing reviews … I believe that an up to date feedback review is always useful to anyone looking to choose a holiday. This multilingual hotel offers a great welcome, to all guests of many nationalities, from the outset o... more

Despite visiting this hotel on many occasions over the past 7/8 years and writing reviews … I believe that an up to date feedback review is always useful to anyone looking to choose a holiday. This multilingual hotel offers a great welcome, to all guests of many nationalities, from the outset of entering Reception. Their guest Customer Service at the main reception, is 24/7 and very well managed indeed. Everyone provides a great level of exceptional professionalism, efficiency, helpfulness and friendliness…Always a smooth and hassle free process. Nothing is ever a problem! All of the rooms I have ever stayed in have been very impeccably clean, fresh, spacious and comfortable. They have also had great views from the balcony - be it … sea views of the Bay of Alcudia, or mountains, or both. The hotel is situated in a great location - 10 mins walk to the beach. Supermarkets, bars, restaurants are in very close proximity too. The local bus stops are a few minutes walk. The bus service is very regular and is a great way to visit and explore other parts of island. The main restaurant is bright, immaculate and offers a range of great food. The staff work hard to ensure that the foods are always replenished and presented to a high standard, at all services. There is always a variety of food choices to cater for all. If you have any specific dietary needs, can be spoken with the chef/restaurant staff. During my visits, the management are visibly and reassuringly around, checking hotel areas, restaurants, facilities and activities throughout, to ensure that high standards are maintained. There are many different, great pool areas to enjoy, aside the main pool - together with having a secure children’s pool and a roof top spa jacuzzi pool on the roof bar (18+) There are plenty of sunbeds and parasols and have always been able to relax on one, whatever time of the day. There is also a lovely air conditioned onsite gym, sauna and small indoor spa pool. Given the hotel’s location, there are also many nice long walks to take along the beautiful beaches, to neighbouring resorts. There are optional day time activities, (led by the Sports Animation Team), to participate in - with a comprehensive timetable of all times/activities shown on the outside of the Sports Hut. (Archery, Zumba, cycling, football and more) The multilingual, friendly Animation Team also provide night entertainment a couple of times a week, with their in-house shows! These are always well received by the guests and make for a good night. I watched one last weekend and a packed audience. On the other nights, there are either external cover artist singers, acrobats, magicians etc. The nightly entertainments board is situated nearby the lounge bar and the fortnightly programme is rotated. The lounge bar staff are very friendly - serving soft/hot and branded alcoholic drinks 10:00 - 00:00 daily. They work hard to provide a great level of service. In the evening, as well as the self ordering at the bar, they provide a table ordering service. The hotel also offers more than I have recommended (Pádel/mini club/tennis….+more), but I have commented upon the facilities and amenities that I have personally used, during my stay. It is always a pleasure to be able to stay here, be it with friends, family or travelling solo. Upon visiting I always get to meet with old friends and making new, too! There are many other guests who also repeatedly visit this hotel on numerous occasions - which speaks volumes in itself! In my opinion, I do not see the need to seek a hotel elsewhere, when this one always provides me with the perfect break! There’s always something fun and new to experience! It feels like a ‘home from home’ environment.

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