Azuline Hotel Bahamas y Bahamas II

“Lovely stay but wouldn’t recommend hotel ”

Had a lovely trip to Arenal with our one year old baby! Perfect resort for families and the beach is lovely! Hotel was ok. Reception, bar and room nice with good cleaning every day and fresh towels daily. Balcony was a bit unsafe for kids and very high up and steep so not able to let baby crawl a... more

Had a lovely trip to Arenal with our one year old baby! Perfect resort for families and the beach is lovely! Hotel was ok. Reception, bar and room nice with good cleaning every day and fresh towels daily. Balcony was a bit unsafe for kids and very high up and steep so not able to let baby crawl around. Apart from that the room was nice and perfect for us as a family of 3. The travel cot was ideal and made up lovely every day! There was a fridge but no cups or kettle. Hotel breakfast was fine, fresh and plenty although a lack of spoons which was odd! Staff seem a bit harassed and busy, maybe more people needed. All staff in dining room were friendly and helpful. There is no gluten free cereal or anything other than a roll you can have. This was a bit disappointing. The dinner at night was awful, cold, hard rice, mouldy cheese, grey chicken. We ate out. The atmosphere was not great and there are no wine glasses, only tumblers. A lot of the glasses were unclean and chipped I noticed a few times. The entertainment was good when it was the live singer and the karaoke. The entertainment guy was rude and not very friendly to my husband who put a drink on the speaker and was asked to move it. Not a problem. The entertainment guy then became rude to my husband, grabbed his arm and asked why we don’t make the effort to speak Spanish. Very disappointing and he let the staff down as everyone else we met at the hotel was great and very friendly! No entertainment for kids and the pool is completely in the shade so freezing. We went to the beach everyday. The toy room was great and my son loved playing there. Would be good if the doors opened so parents could sit outside on the Loungers? A great holiday but wouldn’t return to hotel unfortunately!

less

“Position of hotel not for me!”

Pros...Cannot fault the hotel for cleanliness, everywhere seemed spotless. Friendly staff on duty, working long hours. I didn't mind leaving a euro deposit on the plastic beaker as when the beaker was returned the euro was returned. This system really helped all areas around the pool stay nice a... more

Pros...Cannot fault the hotel for cleanliness, everywhere seemed spotless. Friendly staff on duty, working long hours. I didn't mind leaving a euro deposit on the plastic beaker as when the beaker was returned the euro was returned. This system really helped all areas around the pool stay nice and clean. Makes total sense to me. Sunbeds nice and comfortable and always managed to get one on the few occasions we had a pool day. Bedroom was a perfect size, as was the bathroom. Both areas spotless and clean with comfy beds. Maid service was excellent with fresh towels daily with 3 bed linen changes during our week's holiday, although one slight issue our bedroom door was left open ajar one day. Nothing taken so no harm done. (Sure it was just an accident). Cons...The only things that let this hotel down were the main road right outside the hotel. Traffic noise constantly, and despite asking for a quiet room we were placed on the 3rd floor overlooking this road. (Maybe this was a quiet room)? Unable to sit on balcony and relax (due to road noise) which was a shame. Also, as many have already mentioned, the cockerills are horrendous. I took ear plugs but could still hear the constant noise. Also, some people need to learn a bit of respect for others and turn the door handle when closing their bedroom door late at night or early morning. It is possible to close them quietly. Came home exhausted from lack of sleep. We had to cross the busy road to get to main hotel, (where the dining room is), only a problem when it was raining heavy one morning so maybe take a brolly? Food was mainly ok, but we also ate out quite a bit to avoid the canteen feel of the dining room. Overall we had a good holiday but I'm sorry to say I wouldn't stay here again, or recommend it to my family or friends due to the road noise and cockerills.

less