Iberostar Bahía de Palma - Adults Only

“An IberoSUPERstar in Mallorca.”

We stayed at the Iberostar Hotel because they have joined the IHG symbol group and we use IHG Hotels wherever possible as their 1 Rewards loyalty scheme is very good. This is our second stay in a year having a short break along the extensive Palma Beach Playa de Palma and the location never disap... more

We stayed at the Iberostar Hotel because they have joined the IHG symbol group and we use IHG Hotels wherever possible as their 1 Rewards loyalty scheme is very good. This is our second stay in a year having a short break along the extensive Palma Beach Playa de Palma and the location never disappoints. This hotel is just across from the beach and would be described as a 'Beachfront' property although you need to cross the street as you do all the way along PDP. There are 3 Iberostar hotels beside each other. 5 4 and 3 star. This one sits in the middle at 4 start but to be honest behaves like a 5 star. A nice glass of cava on arrival and a cold towel were much appreciated. Check in was easy. You can do it online before hand but this is a trend that I do not like and I did not see may people use it. When I go on holiday I want to meet the people working in the hotel. Say hello to them. Get to know them so they have the opportunity to make sure everything is going ok. No computer interface can do this. So I opted to check-in in person. The team on reception were excellent. I was upgraded because of my 1 Rewards status but they did not take credit for it ......and should have. I was surprised to arrive in a sea view room instead of a low floor pool view room (the view of the pool is amazing though so either would have been ok with me) . There is a roof terrace with an infinity/glass/plunge pool and bar. Excellent staff again. Great insta opportunity if you like that kind of thing. Super views down the beach in either direction. Really great facility although if you swim the main pool is a fantastic and better option. We enjoyed both very much. We opted for half board and decided to go with Breakfast and dinner. You can do breakfast and lunch if you wish. This was a brilliant move. The food , considering the cost difference between B&B and Half Board is pretty small, is simply amazing. The buffet is huge at breakfast and at dinner. If you cannot find something you like you are a very difficult person to please :-) For 4 nights the selection was 80% different every night. It was so much easier than having to go out and wander around trying to decide where to eat each night. Breakfast was excellent too but with fewer changes day to day. Breakfast is Breakfast after all. IMPORTANT - they have fabulous coffee at breakfast from bean to cup machines. I am so sick of terrible coffee in hotels when the solution is easy and effective. Get a cup. Go to the machine. Maybe wait behind one or two people , get a nice fresh coffee of your choice made from real coffee beans. Well done Iberostar management !!!!!! The room was very clean. Recently decorated. I think this is an old hotel that has been refurbished and updated and remodelled without the drastic action of knocking it down and starting again so there are a few strange errrrrrrr 'characteristics' The shower is a glass cubicle which is in the room. Difficult to describe. I like it but if you are not intimately involved with your room-mate it might feel a little strange. Obviously the glass is not clear :-) I like the modern feel of the room. We had a Nespresso machine with some free 'pods' and after your first night a refill of the pods was 6 euro. I am a big coffee drinker so this was a little annoying. Put an extra euro on the room rate and just refill the 6 pods as necessary each day. A small detail. Also in the room there was a carafe to fill with water from the purifying machine on each floor. Each room needs two carafes. Like coffee I drink plenty of water and had to keep going back and forward to the room. ALSO the machine did not work correctly. Offering still, sparkling, Cold Still and Cold Sparkling but actually only delivering still water...... All the staff are fantastic. Morning, Noon, Night. helpful and most importantly genuinely friendly. Irish people and Spanish get on well anyway :-) A few improvements ? Environmental- there is a 'No plastic' policy and this also applies to not serving water in plastic bottles. I agree. BUT, a half litre of purified water at dinner is 3 euro. Sparkling or Still. This is just purified tap water. There is a cost to providing this but it's the same water from the machines on each floor. If you wish to charge mineral water prices , then provide branded water in glass bottles or give water to tables without charge. Free water encourages spending on wine and other drinks at dinner! The hotel is well located near lots of popular attractions. It's in the area most popular with German tourists and there are really great 'beer halls' in the area close by which are great fun. If you look you can find some more traditional Spanish offerings but the hotel restaurant more than provides for this. 5/5 for Staff and Facilities and just being an overall great experience. *Cava at Breakfast !!!! What's not to like about that !!!!!!

less

“Enjoyable short holiday”

We thoroughly enjoyed our stay in the hotel. There was such a high level of attention to detail. The staff were all so friendly and attentive from the receptionists to the waiters and waitresses. The food was wonderful with plenty of options to choose from each day. We would definitely stay again.

“Weekend trip away for a couple”

Staff lovely and helpful Rooms cleaned to a high standard Food choice amazing for breakfast Hotel spotlessly clean and well maintained Pool great Good choices of drinks Choices of restaurants nearby and beach a short walk away Close to main Palma town Close to the airport

“Fabulous hotel in a great location!”

This is the second Iberostar we have stayed in and it seems to be a chain that really cares about the customer experience. The Bahia De Palma is a fabulous hotel in a great location, a few steps to the beach but only 15-20 minutes by bus into Palma. We found the whole team incredibly friendly and... more

This is the second Iberostar we have stayed in and it seems to be a chain that really cares about the customer experience. The Bahia De Palma is a fabulous hotel in a great location, a few steps to the beach but only 15-20 minutes by bus into Palma. We found the whole team incredibly friendly and professional plus the place is spotless. There is a wide selection of food and the hotel is very happy to cater for dietary requirements (I’m vegan). The only down side being there so early in the season is that the pools were chilly however the complementary pool side cocktails more than made up for it (there is an amazing roof terrace with infinity pool as well as the main and several small spa pools). We will definitely stay again sometime soon 😎

less