Description
Facilities: The hotel was modernised in 2022. Guests receive a warm welcome at the hotel. 32 junior suites and 84 suites are available. Multilingual staff at the reception desk in the lobby are happy to answer any questions. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a baggage storage service, a currency exchange service, a car … more
Location: The hotel is located 100 m from the sandy beach, and the closest cities are Pollensa (8 km) and Alcúdia (10 km). It is also within easy reach of supermarkets, bus stops, shops, bars, restaurants and the city centre. Distance from the hotel to: Roman Ruins (10 km), S'Albufera National Park (6 km) and PMI Airport (70 km).
Meals: The hotel includes a restaurant and a bar. Breakfast and dinner are served every day. The hotel also offers snacks. For a fee, there are also non-alcoholic beverages and alcoholic beverages.
- Other
- Air conditioning
- Heating (free of charge)
- Reception
- Multilingual staff
- Reception
- Entertainment
- Entertainment for adults
- Live music
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Sun terrace
- Bars
- Bar
- Snack bar
- Swimming pools
- Outdoor pool
- Gym and SPA
- Spa
- Activities
- Golf course
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Excellent
Based on 2019 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Puerto Pollensa
Showing 5 featured reviews out of 2019 TripAdvisor reviews
J
juldavlow
Aberdeenshire, United Kingdom
21/08/2026
“Lovely hotel, great location”
Lovely hotel in a great situation. One street back from the sea. Everywhere spotlessly clean. All staff very helpful and friendly. Good selection of food and drinks. We would definitely return in future
R
Rach300580
Wolverhampton, United Kingdom
18/08/2026
“A hotel with so much going for it!”
This hotel gets a lot right! Every single member of staff was fantastic - attentive, friendly and accommodating. From the reception staff, to bar and waiting staff, cleaners, maintenance, everyone was lovely, not over bearing but super helpful and great! We had the more basic suite which had ever… more
D
Debbie M
18/08/2026
“Fabulous”
Really enjoyed our stay here celebrating our 40th wedding anniversary and would most definitely return IF they air conditioning can get sorted as really not sufficient for the summer months. 5 min walk to the pine walk and beautiful shops and restaurants. Puerton Pollensa is most definitely one o… more
E
Excursion40750211447
16/08/2026
“Will definitely return”
First time to Mallorca and we weren't disappointed. The hotel is spotless and the food is very good with friendly, helpful staff. The rooms were comfortable with the air con at a reasonable temperature even though it was crazy hot outside. The kitchen facilties were a bonus but just a slight niggle… more
P
pwills471
North wales
14/08/2026
“Fabulous location”
We have just returned from a weeks stay. The location of the hotel is perfect and central for everything. The staff are all so lovely and friendly and make you feel so welcome. We had a suite and there were a few things that I would have changed . The weather was ridiculously hot whilst there and… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 5 reviews
Service: 8
Cleanliness: 7
Room: 8
Facilities: 7
Location: 9
Breakfast: 6
Lunch/Dinner: 6
Quality/Price: 8
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