Description
Facilities: The hotel has 416 non-smoking rooms, which are located on 5 storeys and are reachable by 6 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on h… more
Meals: Various dining options are available, including a breakfast room, a café and a bar. Guests can dine in a cosy atmosphere at the restaurant (non-smoking and a buffet). Catering options include bed and breakfast, half board and all-inclusive. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Reception
- Multilingual staff
- Reception
- Entertainment
- Pool table
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Balcony
- Breakfast in bed
- Car rental
- Hair dryer
- Healthcare centre
- Indoor pool
- Rooftop pool
- Safe
- Sun terrace
- Terrace
- Children
- Children´s entertainment
- Cot
- Bars
- Bar
- Snack bar
- Gym and SPA
- Gym
- Hot tub
- Massages
- Sauna
- Turkish bath
- Activities
- Golf course
- Padel tennis
- Table tennis
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 5467 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Santa Ponsa
Showing 5 featured reviews out of 5467 TripAdvisor reviews
B
bri21-bri21
Farnborough, United Kingdom
19/08/2026
“A very nice and relaxing holiday”
Overall, we had a very nice and relaxing holiday. The hotel is also within a short walk of Santa Ponsa beach, which was a real bonus for us as we were lucky enough to see the total solar eclipse from the beach — an absolutely amazing experience! Of particular note was the All Inclusive food, which… more
L
Leanne G
14/08/2026
“Best family holiday”
Everything about this hotel is amazing.the food is fantastic with so many options. The hotel is very clean and all the staff are very friendly especially with the kids. The entertainment staff especially Sam was so friendly and got everyone involved in all the activities they honestly work so hard … more
I
Isabella S
13/08/2026
“Amazing family holiday”
This hotel was absolutely amazing. Me and my family had the best week. The entertainment team (Antonio, Milan and Sam) made the holiday so special. The day activities included killer pool, darts, volley ball and we particularly enjoyed aqua arobics. They were very friendly and encouraged everyone t… more
F
F1086EZrachaelb
13/08/2026
“Great place”
Location fantastic been santa ponsa 3 times now room basic but that's all u need. Pool is great size Food inside restaurant is great for me would just like bit more selection on the hot food.Outside restaurant great it u get what u want with the not much English barrier. The Entertainment I would h… more
E
E B
16/08/2026
“April stay”
Stayed here in April 2026 for the first time. We were having a lovely time until the incident with the dining room floor and we were then moved. So my review is for the first 7 days. The rest of our holiday was ruined by Jet2 putting us in very poor alternative accommodation. The hotel was as expe… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 10 reviews
Service: 8
Cleanliness: 8
Room: 8
Facilities: 8
Location: 8
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 8
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