Grupotel Playa Club

“Very well run hotel”

The hotel was excelent in almost every department. We were B&B and the breakfast was really good, as was the service. The pool was lovely. We were down at some point every day and never failed to get a bed. There was no reserving beds with towels. The rooms were spacious and well cleaned. Bathro... more

The hotel was excelent in almost every department. We were B&B and the breakfast was really good, as was the service. The pool was lovely. We were down at some point every day and never failed to get a bed. There was no reserving beds with towels. The rooms were spacious and well cleaned. Bathrooms were large though decor was showing signs of age. The hotel was in a lovely area only 15/20 minutes walk into the centre where most restaurants were, around the Marina. Staff were very good. Would thoroughly recommend this hotel. We will return!

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“Great holiday”

This is a great hotel and highly recommend. Clean, friendly staff, good quality drinks and food. Always free sunbeds and big pool. Good for families with older children who still want a relaxing holiday. Firstly the hotel has sofa’s beds in the apartments which are actual comfortable beds good ... more

This is a great hotel and highly recommend. Clean, friendly staff, good quality drinks and food. Always free sunbeds and big pool. Good for families with older children who still want a relaxing holiday. Firstly the hotel has sofa’s beds in the apartments which are actual comfortable beds good mattress so great for that 5 ft 10 teenager. Wi-Fi coverage in rooms etc good and the part of the pool near the pool bar is deep. There are activities organised such as water polo and football and there is a pool table/ table tennis which is undercover. Best holiday hotel we have stayed in.

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“Second time around - all still good”

This was our second visit and it was very much as expected. The staff our very friendly and attentive. It is disabled friendly and one advantage going this time of year (mid September) is that there are sun loungers aplenty, indeed most days there were more empty beds than occupied. The food is p... more

This was our second visit and it was very much as expected. The staff our very friendly and attentive. It is disabled friendly and one advantage going this time of year (mid September) is that there are sun loungers aplenty, indeed most days there were more empty beds than occupied. The food is pretty standard and there is usually plenty of choice. The location of the hotel is quite a walk from the marina (shops and restaurants) but there are local supermarkets and a few restaurants a short walk away. The only gripe is that the request that ‘gentlemen are requested to wear trousers in the restaurant in the evening’ is ignored and nobody is challenged. Now I know people come on holiday to relax and I am not expecting full suit and tie but surely putting on a pair of trousers is not a hardship is it? Similarly the women in the evening seem to vary between smart and dressing up and those who appear to have come straight from the pool! The rooms (twin bedroom) are fine and have a few facilities in them including a fridge for storing drinks etc. overall though there are few signs that the hotel/rooms could do with a bit of a facelift. We didn’t take part in any of the evening shows so cannot comment on the quality, the daily activities were organised well (water aerobics etc) and the lifeguard is very helpful around the pool. The pool bar provides a good range of snacks and service is good. I do not know what the hotel is like peak season but a September visit (both visits have been at this time) will give you a relaxing time and the reception team are very helpful regarding any queries. Pool towers are 10€ each but this is refundable and they can be changed if you need to at no extra cost, safe deposit fee is 5€. Would we stay again, yes sometime in the future. Would I recommend it, well the review should hopefully give you a balanced opinion.

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“Good but not 4 star”

The hotel in all areas is immaculately clean. It’s in a lovely location, a short walk away from the main resort but close to a pretty beach and some wonderful restaurants. The really good bits - Breakfast was great with a wide selection of hot and cold options including pancakes and local Min... more

The hotel in all areas is immaculately clean. It’s in a lovely location, a short walk away from the main resort but close to a pretty beach and some wonderful restaurants. The really good bits - Breakfast was great with a wide selection of hot and cold options including pancakes and local Minorcan produce. - The grounds are STUNNING! - The staff are all lovely and helpful - The rooms are large and service daily. The Not So Good - Some of the Devore is tired and dated - The beds and bedding are of poor quality. We found it difficult to sleep as the beds were very hard. - Our ground floor room / terrace view was blocked by a large bush and also the terrace didn’t really feel like a useable space as it was open and people often walked immediately in front of it. - Childrens entertainment (or lack of). Anya is wonderful, she works very hard to engage all guests of all ages and arranges all activities. She speaks 5 languages fluently and definitely deserves lots of praise as she works really hard all day every day into the evening to host the entertainers etc. Santi on the other hand, is lazy disengaging and useless. He often sat back and allowed Anya to carry heavy equipment alone. He told my husband he was bored because all of the kids had gone home despite there being children around including our 5 year old. When our son went to play, Santi sat scrolling on his phone and stopped to have lengthy chats with colleagues and in 2 weeks, the only activity he arranged each day was colouring pencils and paper. We booked the hotel for the children’s activities on offer and this fell very short of our expectations. I would say that the hotel is closer to a 3 star rating and overall, was not great value for money.

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