Gf Victoria

“A wonderful week”

A well run, exceptionally clean and all round excellent family hotel. Our kids (ages 5 and 4) loved the kids club and had to be dragged away most days! Lucia and all the girls there do a fantastic job. Breakfast is very good with plenty of choice. The pools never seem too crowded, despite it being … more

A well run, exceptionally clean and all round excellent family hotel. Our kids (ages 5 and 4) loved the kids club and had to be dragged away most days! Lucia and all the girls there do a fantastic job. Breakfast is very good with plenty of choice. The pools never seem too crowded, despite it being high season. The room (senior suite) is lovely but could do with more storage (a small issue). In terms of location, it’s close to lots of nice restaurants. We mostly ate outside of the hotel for dinner.

less

“Excellent hotel”

Excellent hotel. Great for families. Excellent location Every thing you would expect from a 5 star hotel. This was our second time at the GF Victoria Will definitely return.

“Nice hotel, good for families”

Decent hotel, nice big suite style rooms with separate lounge and an extra bathroom, which works well if you are sharing with your kids, or like to put all your kids in one room and don’t want to squash them. Very large maze like layout which I didn’t mind. Breakfast was large and reasonably good… more

Decent hotel, nice big suite style rooms with separate lounge and an extra bathroom, which works well if you are sharing with your kids, or like to put all your kids in one room and don’t want to squash them. Very large maze like layout which I didn’t mind. Breakfast was large and reasonably good with no queueing. Pool areas huge and while the upper pool tended to be busier we didn’t have an issue getting beds, but preferred the lower pool which is slightly quieter. There is a big mall right across the road with a couple of restaurants for lunch and a supermarket. Entertainment was typical eclectic Tenerife after dinner shows and we also went across the road to the hotel opposite to watch their entertainment and have drinks which was fun too. Didn’t eat dinner in hotel so can’t comment- always walked down the coast. Two minor faults. Firstly turn down service actually happening was slightly hit and miss which seemed odd given we didn’t go out particularly late for dinner. Also they have a real standing water problem around their upper pool. Literally deep puddles from early in the morning which you actually would have to walk round if you were wearing shoes. This makes no sense to me, because firstly it’s just a bit grim and lowers the tone of it, and secondly it’s actually dangerous if someone was to slip over. They have a load of lifeguard/security types round the pool who were very happy to spend all day blowing whistles at kids taking their inflatables to the wrong pool but no resource to pay someone to sweep/squeegee the water into a drain a couple of times a day. I really don’t understand why they don’t sort this. Also no handrail on the steep stairs between pools, even with the steps often wet with kids going up and down. Such a bizarre safety miss even for the canaries- what’s it going to cost to sort these things out, literally nothing for a large resort hotel. Anyway overall had a great time and would recommend.

less

“Amazing, but used to be better...”

This is our 4th year at the hotel and in the main it is fantastic. The rooms are incredible. The facilities are great and the staff are all lovely albeit you don't make the relationships with them that you do in other places. However, that is due to the size and scale of the hotel. So what has pre… more

This is our 4th year at the hotel and in the main it is fantastic. The rooms are incredible. The facilities are great and the staff are all lovely albeit you don't make the relationships with them that you do in other places. However, that is due to the size and scale of the hotel. So what has prevented me from rating it 5*. Well firstly, the entertainment is a bit rubbish. It's not on for long and it's never the best. This is a minor inconvenience as some people won't even bother with it, but I've had better at worse hotels. Secondly though, and most importantly, there used to be a very stringent policy on not reserving sunbeds. This was a major reason for us rebooking. I am not one for sunbed wars. And those of you who will go down to the pool at 6am to reserve a spot have a special place in my hell. For the first couple of years, you could see staff going round, collecting towels (all provided by the hotel) off unused sunbeds. Meaning there was never a shortage. However the last couple of years, this is no longer done and it can be a nightmare to get a sunbed at any of the pools if you're not there early. Considering signage around the pool still states there is no reserving of sunbeds, it's frustrating that this is no longer enforced. Other than this, there are some signs of age, particularly around the "slides pool' but that didn't negatively affect my experience.

less