Joya Hotel

“Good hotel”

Great place to stay friendly staff great location

“Perfect for a simple, family-friendly stay”

The pool area and bar were great, and one thing we really appreciated was that the pool gates didn’t open until 9am, giving everyone a fair chance to get a sunbed, especially as there aren’t many available. The rooms were clean and comfortable. The only downside was the lack of a fridge, but the a… more

The pool area and bar were great, and one thing we really appreciated was that the pool gates didn’t open until 9am, giving everyone a fair chance to get a sunbed, especially as there aren’t many available. The rooms were clean and comfortable. The only downside was the lack of a fridge, but the air conditioning worked well and kept the room cool. We travelled with our toddler and were initially a little concerned that a Benidorm hotel might be full of large groups of lads. However, because the hotel caters mainly for Spanish guests, there was a good mix of families and couples and 2 young groups of lads who were quite entertaining. The location was excellent, around a 10–15 minute walk to both the Old Town and New Town, so we really couldn’t fault it. We were self-catering, although we ordered lunch by the pool a couple of times and found the food to be below average. The hotel advertised a kids’ club disco from 4pm–7pm on Thursday and Friday, but in reality it was just one table with some crafts, so that was a little disappointing. Overall, we were genuinely sad to leave and would definitely stay here again.

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“Not bad. Needs a fresh look.”

Reasonable location. About a ten minutes walk to old town. My partner and I stayed for 10 days. Hotel is a little tired but is spotless and maids clean daily. Majority of staff are incredibly polite and courteous, though the outside bar could do with more stock space. They spent most of the time… more

Reasonable location. About a ten minutes walk to old town. My partner and I stayed for 10 days. Hotel is a little tired but is spotless and maids clean daily. Majority of staff are incredibly polite and courteous, though the outside bar could do with more stock space. They spent most of the time going back to the main bar to get stuff as they did t have it in the hit. These guys run about like mad. Pool is nice but the area around the pool needs to be updated. Majority of the beds and brollies are broken. Plus there is two daily struggle for beds that even with a rule to not save beds it's not enforced and unless you get there at 9am when they open you won't get a bed. We did bed and breakfast, breakfast was basic but reasonable quality. Didn't try the cooked breakfast but I looked ok.

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“Smelly”

Rooms clean, breakfast ok and staff good. Pool are ok but beds, cushions and parasols need replacing. The worst thing which personally I find intolerable is the smell of stale smoke everywhere, even outdoors. Smoking is permitted on the balconies and as a result the corridors smell of ashtrays. Th… more

Rooms clean, breakfast ok and staff good. Pool are ok but beds, cushions and parasols need replacing. The worst thing which personally I find intolerable is the smell of stale smoke everywhere, even outdoors. Smoking is permitted on the balconies and as a result the corridors smell of ashtrays. The outside bar area allows smoking too so smoke wafts over the pool 🤮. Also, people (British) reserve their beds first thing. It’s midday as I write this and more than half the beds have towels on them without a sign of any occupants. It’s annoying!

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