Marriott’S Mai Khao Resort - Phuket

“A wonderful Marriott stay in Mai Khao”

This is the second resort hotel at Mai Khao that we stayed at and this time we chose the apartment option. We requested a quiet spot so they placed us not to far from the main building but far enough from the daily pool party! The apartment is quintessentially modern with many Thai influences. The… more

This is the second resort hotel at Mai Khao that we stayed at and this time we chose the apartment option. We requested a quiet spot so they placed us not to far from the main building but far enough from the daily pool party! The apartment is quintessentially modern with many Thai influences. The housekeeping service is amazing witht their many thoughtful decor they leave on a daily basis! Check in was easy too although the staff tried to “feed” us with too much information that is essential for our stay. We chose to self-cater because the apt was sufficiently equipped and getting groceries was easy too - there’s a mini Big C & Lotus mini nearby. Getting to the resort was easy too as its only 15 mins away from the airport but its very far to travel to Patong so do book your Bolt/Grab ride and its always cheaper to use e-hailing services. Our stay was full of activities and we spent a lot of time outside as this time we choose to stay out (compared to our last stay in Mai Khao). The hotel is well priced as most resort hotel and we would definitely come back again!

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“Perfect”

Having stayed at many Marriott properties over the years, I can confidently say that Marriott Mai Khao ranks among the very best, not just because of its beautiful property and comfortable rooms, but because of the genuinely exceptional people who make the experience so memorable. Our room was spac… more

Having stayed at many Marriott properties over the years, I can confidently say that Marriott Mai Khao ranks among the very best, not just because of its beautiful property and comfortable rooms, but because of the genuinely exceptional people who make the experience so memorable. Our room was spacious, immaculately maintained, and extremely comfortable, making it the perfect place to unwind after each day. The resort itself is peaceful, beautifully landscaped, and ideal for families looking for a relaxing getaway. What truly sets this property apart, however, is its staff. Every interaction was warm, sincere, and service oriented. A heartfelt thank you to Paul at the Bell Desk, who welcomed us with a smile and was consistently helpful throughout our stay. The restaurant team was outstanding. Cheela deserves special recognition for her attentiveness, courtesy, and remarkable ability to anticipate guests’ needs. Yaya was equally impressive, always welcoming, efficient, and genuinely caring. Then there was George, who was undoubtedly the heart and soul of the restaurant. His infectious energy, sense of humour, and wonderful rapport with guests, especially our young son, made every meal an enjoyable experience. He has a natural gift for hospitality. At the pool, P was exceptional. He was constantly attentive without ever being intrusive and was fantastic with children. Our son absolutely loved interacting with him, as did many of the other children at the pool. He is a real asset to the resort. The chefs also deserve immense praise. Chef Pawan went out of his way to ensure every request was accommodated, and the quality of his food was consistently excellent. Chef Guayteaw prepared every dish exactly as requested, and every meal was flawless. Mario was another team member whose professionalism and warmth added significantly to our overall experience. If I had one small suggestion, it would be to consider adding more visible markings for the submerged steps and seating levels in the swimming pool. I bumped my shin a couple of times because the changes in depth weren’t immediately obvious. It is a minor observation and one that could further enhance guest safety. That aside, this was genuinely a five star experience in every sense. The facilities were excellent, the service was outstanding, and the people made all the difference. Marriott Mai Khao has a team that clearly takes immense pride in what they do, and it shows in every interaction. We leave with wonderful memories and look forward to returning.

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“Vacation with Family”

Our favorite place to relax, recharge, and enjoy. The service is professional, courteous, and helpful, always. Bao, Keen, and Jaew at the pool cabana , Bella, Den, George, and Cheela at breakfast. I can’ t say enough about how they make us feel like a member of their family. Whether we are gone f… more

Our favorite place to relax, recharge, and enjoy. The service is professional, courteous, and helpful, always. Bao, Keen, and Jaew at the pool cabana , Bella, Den, George, and Cheela at breakfast. I can’ t say enough about how they make us feel like a member of their family. Whether we are gone for 3-4 months or 9-10, they always remember and make us feel so welcome. We’ve been coming here for four years now and the Mai Kao has become the favorite destination

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