Renaissance Phuket Resort & Spa

“Fabulous hotel on Mai Khao beach”

We stayed at the Renaissance Phuket Resort and Spa for 2 weeks in April and it was by far the best holiday we have ever been on. The hotel and the grounds are beautiful, and we liked how it was a nice size where all the amenities of the hotel were close by. The staff are fabulous and were amazing... more

We stayed at the Renaissance Phuket Resort and Spa for 2 weeks in April and it was by far the best holiday we have ever been on. The hotel and the grounds are beautiful, and we liked how it was a nice size where all the amenities of the hotel were close by. The staff are fabulous and were amazing with my two young children. The breakfast was amazing and definitely the best breakfast we have had at a hotel, we liked how it wasn’t repetitive as you can sometimes find with some hotels. The only thing I would say about breakfast time is that the staff would sometimes give the larger tables to guests of 2/3 people just because they wanted a larger table for the amount of food they were planning on getting, when we were a group of 6, so there were times when we went down for breakfast and there were no larger tables available but the staff always did their best to accommodate for us. We also had a few meals at The Sandbox, the staff there are lovely, again amazing with my children and there was nothing to complain about terms of the food. The hotel is a bit of distance from the main areas but this didn’t really bother us as with having our two younger children we spent a lot of days around the pool and didn’t mind the taxi journeys if we wanted to go somewhere. There is also Turtle Village which we spent a lot of our time there with having the free shuttle bus from the hotel. The only negative thing I have to say about Turtle Village which I feel isn’t the hotels fault but Marriotts fault and I have tried to contact them about this issue but still haven’t heard anything back, is the elephants that are there. There were many times as a group that we left Turtle Village feeling quite sad because of how them elephants are treated. They are clearly distressed because if they aren’t being made to do tricks or having guests sat on them they’re stood swaying in one place tied up. I even saw one of the owners of the elephants riding one through the roads of Turtle Village which I feel isn’t safe for not only the elephant but the guests as well. Surely it would be nicer for guests to see the elephants being treated properly and I was quite shocked that such a massive establishment like the Marriott are allowing animals to be treated in this way? But other than that we had an amazing stay and would definitely come back in the future.

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