Ocean West Boutique Hotel

“Fantastic Quiet Getaway”

Exactly what we needed! Quiet place close to the ocean with a decent local eatery away from the hustle of the resorts. The local Sunset restaurant closest to the hotel was better than just another place to eat. Ate there 4x in the two day trip for the fresh local food, the ambiance, and the staff i… more

Exactly what we needed! Quiet place close to the ocean with a decent local eatery away from the hustle of the resorts. The local Sunset restaurant closest to the hotel was better than just another place to eat. Ate there 4x in the two day trip for the fresh local food, the ambiance, and the staff is fantastic with any questions about the island. We’ll go back:)!

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“A truly amazing hotel!”

This hotel is absolutely beautiful. Everyone who works there is so kind, friendly and helpful. My wife and I went there for our 20th wedding anniversary. The room (we stayed in Diamond) was immaculate, and the views were to die for. The pool was fantastic; the pool table and honor bar were icin… more

This hotel is absolutely beautiful. Everyone who works there is so kind, friendly and helpful. My wife and I went there for our 20th wedding anniversary. The room (we stayed in Diamond) was immaculate, and the views were to die for. The pool was fantastic; the pool table and honor bar were icing on the cake. We ate at both the "local" restaurants, Sapodilla (very fine dining and awesome food and hosts) and Sunset Beach Club (right across the street from the water with amazing views and great bar snacks). We are already planning our return trip.

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“Ocean West is Great!”

The hotel is beautiful, and has an excellent view of the ocean. Our room was large and comfortable, and the staff were great. Will definitely stay here again.

“Overall a good experience”

We stayed at Ocean West in May, and overall, it was a pleasant experience. When writing reviews, I like to highlight both the pros and cons. Prior to our stay, I read several reviews and articles about the hotel and imagined it would be quite luxurious, so my expectations were quite high. I called… more

We stayed at Ocean West in May, and overall, it was a pleasant experience. When writing reviews, I like to highlight both the pros and cons. Prior to our stay, I read several reviews and articles about the hotel and imagined it would be quite luxurious, so my expectations were quite high. I called for a shuttle to the airport, and it arrived promptly. The vehicle was an older SUV, which caught me off guard given my high expectations. The driver was friendly but a bit quiet. After he checked us into our room and handed us a garage door opener and key, I was surprised by how straightforward the check-in process was. As we made our way to our room, it felt more like we were in someone's home rather than a hotel, which wasn’t what I had anticipated. Once inside, I found everything to be somewhat dated, which puzzled me since I thought the hotel had been built in 2016. For a place just 10 years old, I expected it to feel more modern. One of my first observations was the absence of a coffee machine in the room. I spotted the cups stored in a cabinet, resting on some old paper towels that were meant for drying wet glasses, but they had a yellowish tint—definitely not the best first impression. We spent some time at the pool, and for dinner, we requested a shuttle to a local restaurant, which led us to a grocery store for some drinks and snacks to enjoy during our stay. The shuttle driver/Front desk person, Kaylee, was one of my favorite people of the trip; she was extremely helpful and picked us up without any issues. The next day, we relaxed by the pool again, and I found it to be my favorite area—very calm and soothing. The only downside was that we had to ask for towels multiple times while we were there. One morning, when I stepped into our room to use the restroom, I felt drips on my head, only to discover that the ceiling was leaking. I informed Kaylee, and she promptly took care of it. On our second night, we walked to a nearby restaurant that was a bit on the pricey side but very good. We didn’t receive housekeeping until the second day, but we were asked several times about it. I was surprised that my towels weren’t replaced, but on the last day, I discovered a sign stating they would only do that if the towels were left on the floor. On our final day, I requested a shuttle, and the response from the staff was different; they said there was no shuttle available, which was disappointing. However, they did call an excellent taxi driver named Paula, who was one of the best people we met aside from Kaylee. I highly recommend asking for her if you need a taxi. We decided to head downtown around 4 PM, but nobody mentioned that it closed at 5 PM, so we ended up spending $80 on taxi rides for very little time there. It would have been helpful if someone had warned us about the closing time. Once again, we asked for a shuttle to the airport on our last day, and the answer was still no, so they called Paula for us again. Overall, while the experience wasn't bad, it certainly didn’t rank as the best I’ve had. I also want to mention that there was another couple who seemed to be arguing throughout our stay, which added to the feeling of being in someone’s home and made things a bit uncomfortable. The hotel does serve breakfast, which was quite good. It was a little on the pricey side, but we both enjoyed it and felt it was worth it.

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