Garcia Resort & Spa

“Our stay at Garcia Resort & Spa in Ölüdeniz from 7–21 May was thoroughly enjoyable, and after reading some of the review”

Our stay at Garcia Resort & Spa in Ölüdeniz from 7–21 May was thoroughly enjoyable, and after reading some of the reviews, I felt compelled to share our experience. The food was plentiful, varied, and consistently enjoyable. There was always a good selection available, and the restaurant staff wor… more

Our stay at Garcia Resort & Spa in Ölüdeniz from 7–21 May was thoroughly enjoyable, and after reading some of the reviews, I felt compelled to share our experience. The food was plentiful, varied, and consistently enjoyable. There was always a good selection available, and the restaurant staff worked hard to ensure guests were well looked after. Drinks were regularly brought to our table, and the service throughout the hotel was attentive and friendly. The pool areas were excellent. The pools were clean, there were plenty of well-maintained sunbeds available, and pool towels were readily provided. The hotel also offers several attractive areas where you can simply sit, relax, and enjoy the surroundings. The Wi-Fi was excellent throughout our stay, which was a pleasant surprise. We particularly enjoyed the music played around the pool and in the restaurant areas, which created a lovely holiday atmosphere without being intrusive. Although the spa was temporarily closed for renovation, the hotel handled this very well by providing a complimentary shuttle service to a quality spa hotel just across the road. I enjoyed a wonderful two-hour massage there and would certainly recommend it. Another excellent feature was the free daily shuttle service into Ölüdeniz. This allowed us to visit the beach, explore the shops, and enjoy the town at our leisure, with a convenient return pick-up at 4 pm each day. From a couple’s perspective, the one area that could be improved was the evening entertainment. During our stay, most of the nightly entertainment was geared towards children, and we would have appreciated more adult-focused options. However, we happily spent many evenings enjoying a glass of wine while watching the sunset over dinner or taking a trip into town. It is worth noting that the hotel had only been under new management for around five weeks when we visited. During our stay, we could clearly see ongoing improvements being made. The team was actively upgrading facilities and creating new features, including a lovely Caribbean-themed outdoor lunch restaurant beside the pool bar, which looked fantastic. A special mention must go to Ibrahim, who was exceptionally friendly and worked incredibly hard to enhance our experience throughout our stay. Our balcony was spacious and offered wonderful views of the sea, the pool, and some spectacular sunsets. Many guests we spoke with felt they had received excellent value for money, which perhaps puts some of the more critical reviews into perspective. The hotel is not perfect in every respect, but it provided us with a very enjoyable holiday, excellent service, good facilities, and great value. With free-flowing cocktails, wine, beautiful sunsets, and a hardworking team determined to improve the guest experience, we left feeling very positive about our stay. We enjoyed our holiday so much that we have already booked to return in September.

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“1st Anniversary”

This holiday was for our first wedding anniversary. On arrival we had a room issue but the Customer Relations Manager was excellent, very professional and was resolved within 30 minutes. Staff are all so friendly and make an effort to engage with all guests. The animation team are great with the ki… more

This holiday was for our first wedding anniversary. On arrival we had a room issue but the Customer Relations Manager was excellent, very professional and was resolved within 30 minutes. Staff are all so friendly and make an effort to engage with all guests. The animation team are great with the kids and provide fun for all. Can’t fault the maid , little touches like love heart of petals on the bed, so nice! Food is excellent! Foam party was fantastic! For 2 adults in their 50’s best laugh ever! We used the SPA on several occasions, 5 Star facilities and treatment. Would definitely return in the future!

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“Most definitely NOT 5*”

We booked this as a last minute getaway, and we read the reviews and decided to risk it. The reception area is very unwelcoming and dated, staff were friendly & helpful, but no hotel map or restaurant information was given so a maze for 24 hours! Our allocated room was horrendous, cracked mirrors… more

We booked this as a last minute getaway, and we read the reviews and decided to risk it. The reception area is very unwelcoming and dated, staff were friendly & helpful, but no hotel map or restaurant information was given so a maze for 24 hours! Our allocated room was horrendous, cracked mirrors, wires hanging out of the wall in the bathroom, light hanging out in the bathroom, very dirty, very dated and not clean at all. Reception did move us to an acceptable room. The pools are lovely & clean, but the areas around are extremely slippery. Lunch at the pool is average, great if you love pizza & chicken nuggets. Toilets were not clean. The main restaurant is the usual all inclusive, but caters for the Turkish clientele so although there looks plenty it’s pretty poor. The chicken cooked outside on the BBQ was raw on 2 occasions. Tables are slow to be cleared. Drinks were of good quality and always plenty of bottled water. À la carte was good, it’s worth booking. Generally the hotel is very tired and In need of a big overhaul, which they assured us is being carried out. It’s just unkept and unloved and not a 4 or 5 star hotel, 2* maybe a 3 at a push. Rooms never cleaned, beds were made and water left but never swept or bathrooms cleaned, very poor. The local town is lovely, we ate there a few times. Personally if you don’t mind putting up with its faults, it’s an ok holiday, but we won’t be returning. I think ‘grubby’ sums it up!

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“Stunning views but needs more cleaning and parasols”

Just back from here today. Stunning views. Food ok but we did end up eating out in Hisaronu but that was our choice. Drinks menu was good but depending on bar staff the cocktails weren't always made the same or even the same ingredients and sometimes undrinkable. The whole week wee asked for Iris… more

Just back from here today. Stunning views. Food ok but we did end up eating out in Hisaronu but that was our choice. Drinks menu was good but depending on bar staff the cocktails weren't always made the same or even the same ingredients and sometimes undrinkable. The whole week wee asked for Irish cream kept being told tomorrow and non ever appeared. Cleanliness of the hotel wasnt great. Drinks left at pool with slides the whole day not once did any staff come down to collect cups. Bars again staff took ages to clear glasses. Just over all hotel quite grubby needs better cleaning routine. Not enough parasols for the amount of sun beds and people. Really should be 1 parasol per 2 sun beds. We ended up having to go inside due to no shade by pool. My son is 13 and my daughter 2 and she loves slides into the pool. She was too little for the slides as said 0-6 not allowed although there was a child maybe 4 years old getting down with his dad and when my husband said they said he was 5 almost 6 which he clearly wasnt and could swim when he clearly couldn't swim as he had a float vest on and his dad held him the whole time he was in the pool. One rule for one, one rule for another! Need a small slide for the baby pool and or a small slide at the other end of the slide pool. My 2 year old was very upset she couldnt go down the slide with her dad. Location was fine for us we didnt mind being out the town and taxis were around £4 and £5 each way. Most staff were friendly and helpful and up beat.

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